Mind the Product

MARCH 12, 2020

It defines, communicates, supports, and improves important operations which can be standardized, such as communication, planning processes, team gatherings, and training. How it’s become a critical function for scaling effective product teams. Maintaining templates, guidelines, how-to references and resources.

Product Research 186

Product Research User Testing Weak Development Team Technical Review 186

Modus Create

JUNE 18, 2019

But my employer had just paid for me to go through the training, and I was expected to help improve their development processes. That’s when it got bad. It got so bad that the CEO outlawed Agile altogether. We were so rigorous about following the rules that we completely missed the spirit of agile software development.

Weak Development Team 75

Weak Development Team Agile Systems Review Software Review 75

Usersnap

MARCH 19, 2019

Should the Voice of Customer influence product development? In Frost & Sullivan’s survey research on R&D/innovation and product development priorities, 84% of the respondents declare that they employ the voice of customers (VoC) in their product development cycle. Do you consider customer feedback?

User Testing 76

User Testing Feedback Software Data Visualization Research Software 76

Userpilot

MAY 26, 2024

Our review presents a variety of analytics platforms, from privacy-focused to feature-rich, ensuring you’ll find the right tool that respects user data, integrates easily, and scales with your SaaS business. The platform’s no-code capabilities make it accessible for teams without extensive technical expertise.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

The Product HQ

FEBRUARY 1, 2023

They work with leaders and their own teams across organizations. If defining project scopes, reviewing solutions, and generating reports interest you, this is the perfect career. As a technical program manager, you communicate with product managers, leadership teams, and external vendors.

Technical Review 52

Technical Review Reporting Tools Software Review Weak Development Team 52

The Product Coalition

JUNE 8, 2018

Apptimize helps teams develop better digital products with easy to deploy SDKs and a centralized dashboard for all channels. The first thing mobile teams need to understand without a shadow of a doubt is the differences between a mobile website, a hybrid app, and a native app. You know that it’s not about just having an app.

Analytic Tools 60

Analytic Tools Feedback Software Reporting Tools Product Research 60

ProductPlan

OCTOBER 29, 2019

The developers will handle it. Most often, it won’t matter if it’s not intentional or was initiated by a bad actor from outside the company, If things go sideways, it could even result in a permanent shutdown. Full, thorough code reviews rarely occur anymore. Security is someone else’s problem. It’s up to IT.

Roadmap 40

Roadmap Weak Development Team Technical Review Software Review 40

ProductPlan

DECEMBER 3, 2020

They develop a strategic direction and drive the development of their companies’ products. Developing a strategy. Also, roughly when the team will have a working version ready for the market. This includes developers, the sales and marketing teams, and any executives or investors who will need to sign off on the plan.

Research Software 65

Research Software Feedback Software Technical Review User Testing 65

Intercom, Inc.

JULY 29, 2021

And so, Mark Rudden and his team had to figure it all out by themselves. Fortunately, Mark had quite a bit of experience working and scaling teams in demanding, hypergrowth environments. Building a great sales team: How Intercom fosters and maintains its sales culture. From selling bikes to software.

Feedback Software 223

Feedback Software Reporting Tools Customer Experience Weak Development Team 223

Userpilot

MARCH 18, 2021

But how the marketing team decides to tell your story will determine who it connects with. vs. The Product Growth Tool for Product Teams. If you’re a mid market company with a product team you’d probably go for ‘the Product Growth Tool for Product Teams’. Their job is to sell prospects on the vision of your company.

Feedback Software 52

Feedback Software Research Software User Testing Customer Experience 52

ProductPlan

DECEMBER 2, 2020

They develop a strategic direction and drive the development of their companies’ products. Developing a strategy. Also, roughly when the team will have a working version ready for the market. This includes developers, the sales and marketing teams, and any executives or investors who will need to sign off on the plan.

Research Software 40

Research Software Feedback Software Technical Review User Testing 40

ProductPlan

APRIL 3, 2021

Great products come from great product teams—not from frameworks. Using the right product framework can help guide a team’s work. As a product leader, I encourage my teams to use whichever product frameworks they find helpful. Then there are the less-creative steps: the checklists, the meetings, the review processes.

Framework 52

Framework Customer Experience Analytic Tools Data Visualization 52

The Product Coalition

SEPTEMBER 15, 2019

Everyone has their own code of ethics. Should there be a code of ethics for Product Managers? So maybe now is the perfect time to collectively create a Product Management Moral Code. point of view, the general population are becoming more and more tech literate and recognise bad practices from a mile away.

User Testing 60

User Testing Technical Review Product Management Product Manager 60

UX Studio

APRIL 6, 2023

This includes UX redesign, UX consulting , UX audit, product discovery, and UX training for teams. Parachute focuses on custom website development that includes UX design, conversion optimization, e-commerce website design and development, and branding. If you’re in need of a website design agency, we’re happy to help.

Research Software 52

Research Software User Testing Product Research Data Visualization 52

UX Studio

APRIL 6, 2023

This includes UX redesign, UX consulting , UX audit, product discovery, and UX training for teams. Parachute focuses on custom website development that includes UX design, conversion optimization, e-commerce website design and development, and branding. If you’re in need of a website design agency, we’re happy to help.

Research Software 52

Research Software User Testing Product Research Data Visualization 52

Intercom, Inc.

JANUARY 12, 2022

However, we’ve had a great team. If our conclusion is based on data that is manually entered by a sales team, it may just be that that’s the part of the process where the sales team is sloppier about entering that data in Salesforce, and therefore, that conclusion isn’t a reflection of reality.

Data Visualization 151

Data Visualization Analytic Tools Research Software Reporting Tools 151

Alchemer Mobile

FEBRUARY 2, 2021

According to an InMobi survey , the number one challenge facing app developers today isn’t design or development. The bad news? You don’t need a big budget or a dedicated marketing team to market your app. If possible, add at least one person from the App Store and Google Play editorial teams to your influencer list.

Feedback Software 264

Feedback Software Analytic Tools Research Software Product Research 264

Userpilot

DECEMBER 6, 2022

Some critical MRM software for your arsenal includes: Userpilot – A powerful engagement tool for tracking all your product growth goals, analyzing users’ in-app behavior, and curating immersive customer experiences via contextual in-app communication. Streamline workflows to improve processes within your marketing teams.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Customer Experience 98

UX Planet

FEBRUARY 13, 2024

Bertrand Russell Think about a company deciding whether to build banking software in-house or use an experienced and existing third party to build and manage their banking app. In-house might also be inflexible , think about how long corporations keep legacy software running. Standards, guidelines, governance.

Research Software 73

Research Software Customer Experience User Testing Systems Review 73

Gainsight

APRIL 17, 2019

Pestering them is bad. We developed a framework called “The TRUSt Framework” to ensure that all in-app engagements are TRUSt -worthy. Reviewing and Approving In-App Engagements. Only certain teams (i.e. All submissions require the following components for initial review: Content (message, text, and graphics).

Feedback Software 76

Feedback Software Customer Experience Customer Communications Customer Feedback 76

Business of Software Conference

APRIL 7, 2020

And so one of the first ones that I came up with and I did like my due diligence and research about this and of course from my own experience and thinking about some of the companies that we work with. So ultimately again you’re trying to create teams that are designed for growth, designed for understanding the customer.

User Testing 69

User Testing Customer Experience Data Visualization User Friction 69

UX Studio

SEPTEMBER 6, 2023

But when we worked on B2B products, we realized there was a bigger gap between users and the product teams. But not many of us deal with complicated legal software or ship dangerous materials worldwide. Maybe that is why, in many B2B product teams, people only have a superficial understanding of their customers and their pain points.

User Testing 59

User Testing Customer Feedback Research Software B2B 59

The Product Coalition

DECEMBER 20, 2018

You are supposed to coherently navigate the development, design, and marketing of a product. Anything from working as a team or long-distance communication can be improved with the right application. Besides, a bad plan can really damage you in the long run. Product Management is one of the toughest jobs out there.

Roadmap 60

Roadmap Data Visualization User Testing Technical Review 60

UX Studio

MARCH 4, 2019

Web designer vs web developer – as a UX designer, I counter this match daily. But truly, the phrases don’t stop here, we have visual designers, front-end developers, back-end developers, UX designers (like me), et cetera. A developer friend of mine met with a client a couple of months ago. Illustrator.

Web Development 46

Web Development Web Developers Development Team Review Weak Development Team 46

Sachin Rekhi

AUGUST 28, 2015

Sure it provides seamless real-time communication that reduces friction in getting in touch with individuals on your team as well as broadly sharing info with your entire team. It's brought the classic R&D team watercooler conversation right into Slack. Are they all focused on driving team collaboration and productivity?

User Testing 60

User Testing Customer Experience Product Research Feedback Software 60

Andrew Chen

JUNE 25, 2019

Hi readers, The growth teams at Uber and Airbnb occasionally met over the years to share best practices, brainstorm ideas, and share observations on the startup world. Initially, the Etsy team were freelance web designers and one of their clients was a craft forum called getcrafty.com. Use that same creativity to develop PR pitches.

User Testing 111

User Testing Customer Experience Research Software Feedback Software 111

Andrew Chen

JUNE 25, 2019

Hi readers, The growth teams at Uber and Airbnb occasionally met over the years to share best practices, brainstorm ideas, and share observations on the startup world. Initially, the Etsy team were freelance web designers and one of their clients was a craft forum called getcrafty.com. Use that same creativity to develop PR pitches.

User Testing 48

User Testing Customer Experience Research Software Feedback Software 48

The Product Coalition

MARCH 23, 2019

Here’s another great moment that attacks the technology panacea idea: “Progressa brings technology to poor people like Jonas,” said Sven. Adding the HR team to this thread to clarify. Legal team so they can tell us whether or not this is legal. “I Abelson et. That is incorrect,” Jonas said. He turned toward Arsyen.

Technical Review 60

Technical Review Software Review Startups Engineering 60

Product Talk

MARCH 3, 2021

In this second conversation in the series, we discussed two core principles of continuous discovery : encouraging teams to discover opportunities through continuous touch points and prioritizing in the opportunity space rather than in the solution space. I want to help more and more teams take advantage of these practices.

Product Research 165

Product Research User Testing User Friction Research Software 165

Userpilot

DECEMBER 22, 2023

Are all teams involved or is it just a select few with specialist expertise? Organizations with successful research democratization initiatives also benefit from improved collaboration between teams. Research teams may also be reluctant to train others not to compromise research results or out of fear of losing their positions.

Data Visualization 105

Data Visualization Research Software User Testing Product Research 105

The Product Coalition

OCTOBER 21, 2018

There are a few common blunders that rookie product managers fall victim to: The development backlog is not the roadmap. The roadmap is a visualization of the strategic product plan, which in turn drives the development backlog. Think of it this way, the roadmap is the ‘why’ and the ‘what’ , the development backlog is the ‘how’.

User Testing 113

User Testing Roadmap Weak Development Team Customer Feedback 113

Intercom, Inc.

JANUARY 10, 2019

Bots are great at things that are suitable for computer calculations, like when your next bill is due. They got a bad rep, but they’ve come through the other end, I think. We’re going to invest and invest and invest in the developer side of it and help external developers get value from building an app in the Intercom ecosystem.

User Testing 143

User Testing Banking Customer Experience Technical Review 143