Handbook Product Marketing Reporting Tools Strategy 
Gainsight
AUGUST 5, 2022
In Gainsight’s book, The Customer Success Professional’s Handbook, the authors shared the essential skills that every CS professional should possess. The first is to have a firm grasp of your industry, category, and product. The second part is knowing your customer, their problems, and the solutions to those problems.
Userpilot
MARCH 18, 2021
A successful customer retention strategy requires constant iteration and innovation to keep up with an ever-changing SaaS market environment. This article will dive into how each department should own its own customer retention strategy – and how it should all fit together! TL;DR- 13 Customer Retention Strategies.
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Gainsight
APRIL 21, 2022
Though the past two years were some of the most challenging times for businesses, it did not stop one of the most difficult seasons from producing hypergrowth for product-led companies. You will learn everything from utilizing product analytics and product adoption strategies to career advice for Product Management professionals. .
Intercom, Inc.
OCTOBER 29, 2019
Download The Growth Handbook. Authoritative, actionable strategies on how to grow your business. A substitute for strategy or planning. Segmentation cannot incorporate all strategic considerations nor changes to product, pricing, and packaging over time. Informing our approach to the market.
Mind the Product
SEPTEMBER 6, 2018
I’m a product manager at Adobe, a company with a long product management tradition and which has produced some of the best products in the history of software. Few product managers care to admit it, but many don’t spend enough time understanding their customers, despite the amount of time they spend with them.
Intercom, Inc.
JULY 12, 2018
As VP of Corporate Strategy at Twitter, Elad Gil was a key player as company headcount skyrocketed from 90 to 1,500 employees. This wasn’t Elad’s first experience with hyper growth – Google grew headcount 10x during his time as a product manager there – nor the last. Congratulations on the High Growth Handbook.
Iteratively Blog
MAY 31, 2020
Time and again, folks have used product analytics tools to better understand their customers. Businesses use analytics to determine product health, improve the customer experience, test product-market fit, and ensure that they are making the right investments with limited time and resources.
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