Mind the Product

JANUARY 10, 2017

Write a Handbook. For a complete handbook on how to use a certain software product we use Wikipedia’s open source MediaWiki to create our own company Wiki as a knowledge base accessible to anyone within the company. Strategy Paper. In a strategy paper you lay out why a certain topic is important to the company.

Research Software 84

Research Software Analytic Tools Data Visualization Reporting Tools 84

Gainsight

AUGUST 5, 2022

In Gainsight’s book, The Customer Success Professional’s Handbook, the authors shared the essential skills that every CS professional should possess. The job of an Advocacy Program Manager is to develop advocacy strategies of the organization and oversee their implementation. Core CSM competencies. Building and using Health scores.

Reporting Tools 59

Reporting Tools Feedback Software Technical Advisors Data Visualization 59

UX Planet

MARCH 31, 2024

That’s why UX strategy is a crucial skill any seasoned UX professional should master. What is UX strategy UX strategy is a plan of action that allows the organization to reach a higher state of user experience over a certain period of time. Product strategy strategy guides how to achieve target condition over time.

UX 73

UX Strategy Research Software User Testing 73

Agile Velocity

MAY 14, 2020

Roll Out Strategy. Continuing to communicate the change vision (rinse and repeat). The DevOps Handbook (Book). Identifying and communicating the compelling reason(s) why the organization should change. Ensuring alignment around the compelling purpose has been achieved at all levels. Aligning teams to value. Enabling Action.

Feedback Software 98

Feedback Software Agile Analytic Tools Data Visualization 98

The Secret PM Handbook

AUGUST 4, 2017

Create A Compelling Product Vision By Writing The (Amazon) Review First. But those all happen in the context of the organization’s strategy, the skills of the team, the tools the team gets to use or has to use, and the management of the product management function. Management and Strategy.

Framework 170

Framework Product Management Product Manager Weak Development Team 170

The Product Coalition

MARCH 23, 2018

Items that make it into SaaS products often don’t align with the company’s strategy to support growth or help existing customers reach their desired outcomes. PLAN Every prioritization decision you make has to be in line with your company plan or strategy. Instead, try to prioritize strategically, based on your plan and strategy.

Feedback Software 60

Feedback Software Research Software User Testing Product Research 60

Gainsight

NOVEMBER 23, 2020

Finally, GitLab is a “handbook-first” company with a company-wide commitment to clear documentation and transparency – not only within the company but publicly. In several places, we’ll include links to more detailed CS Ops strategy and process resources that GitLab maintains (in their instance of GitLab!).

Analytic Tools 52

Analytic Tools User Testing Data Visualization Reporting Tools 52

The Secret PM Handbook

AUGUST 4, 2017

Create A Compelling Product Vision By Writing The (Amazon) Review First. But those all happen in the context of the organization’s strategy, the skills of the team, the tools the team gets to use (or has to use), and the management of the product management function. Management and Strategy.

Framework 150

Framework Product Management Product Manager Weak Development Team 150

Product Bookshelf

AUGUST 22, 2016

Thinkertoys: A Handbook of Creative-Thinking Techniques. The only way to achieve this vision is to make designers responsible for customer experience and satisfaction. Separate design from programming and focus on the vision, rather than using existing mechanical frameworks. Repeat this cycle, and you’ll get them “hooked.”.

Data Visualization 48

Data Visualization Books User Testing Customer Experience 48

The Product Coalition

OCTOBER 22, 2018

Here’s a few from real conversations I’ve had recently… People tell me: They don’t want customers telling them what to build because they have a strong vision. Who comes up with the strategy? A good comparison would be a support SLA or section in an employee handbook. Think about where your product feedback comes from.

User Testing 60

User Testing Feedback Software Customer Feedback User Friction 60

UX Planet

JANUARY 22, 2024

Use icons judiciously and combine them with other cues to cater to users with color blindness or low vision. Line Height Strategy: For headings, maintain a line height of 1–1.2 Labels and Icons: Provide clear labels for form fields and interactive elements. Try to use multiples of 4 for all your other styles. times the font size.

Customer Experience 73

Customer Experience User Testing Research Software Customer Feedback 73

Imaginary Cloud - Design

JULY 2, 2020

Be it re-inventing the wheel or trying out new stuff, but without solid foundations, direction and strategy. “Oh, Having a proper understanding of the stakeholders' motivations and their business vision is crucial for a design's success and a good client-designer relationship. That means that you will be wasting time and resources.

Books 52

Books Technical Review Research Software Data Visualization 52

Gainsight

MARCH 29, 2022

Here’s the bad news: If you aren’t relying on a product-led growth strategy, you may end up running against the wind. Here’s why product-led growth strategies are absolutely essential if you want to grow in today’s competitive SaaS market. What is a product-led growth strategy? What are the best product-led growth tools?

Data Visualization 98

Data Visualization Analytic Tools Reporting Tools Strategy 98

The Product Coalition

JANUARY 26, 2024

Instead of evaluating the competitor across multiple dimensions like business model, strategy, feedback, and market share, tackle only public user sentiment. Strategy questions When building a roadmap from scratch, the search area for meaningful user problems to solve has to be narrowed down first.

User Testing 105

User Testing Product Research Research Software Data Visualization 105

The Product Cafe

DECEMBER 12, 2023

It's insightful, but it might inadvertently narrow your vision. Our marketing strategies, positioning, and pricing all play a pivotal role in how our product is perceived and experienced. In product development, the type of evidence we rely on to build our products can make or break our strategy.

Product Research 52

Product Research User Testing Customer Feedback Customer Experience 52

BrainMates

APRIL 2, 2019

In start-ups, Product Managers often report that founders don’t allow them to steer the Product Strategy and Roadmap. But first, Product Managers need to demonstrate to founders or executives that progress is happening, so that founders can trust that their vision is being nurtured. A Product vision is key to delivering great products.

Product Management 99

Product Management Product Manager Customer Experience Data Visualization 99

Intercom, Inc.

JULY 25, 2018

I have said before that a product needs a core group of features that share a vision and work together well. Similarly, a company needs a core group of people that share a vision and work together well. Your early hires need to be aligned with your shared vision. — Daryl Ginn (@darylginn) February 27, 2017.

Onboarding KPIs 152

Onboarding KPIs User Testing Startups Vision 152

Sequent Learning

SEPTEMBER 4, 2019

A transparent, top- down, targeted portfolio strategy that clearly allocates funds to product areas that are deemed critical to the business. Finely focused product goals and strategies, based on relevant market and business data and extraordinary insights. Figuring out how everything works inside the company is critical.

Customer Experience 63

Customer Experience Research Software Product Management Product Manager 63