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Six Common KPI Mistakes to Avoid

Roman Pichler

The value the product should create is not clearly understood : A validated product strategy and an actionable product roadmap are missing. To achieve this, refer to the needs and business goals stated in the product strategy and the product goals on the product roadmap. Don’t forget to regularly review and adjust your KPIs.

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Customer Service KPIs: What Metrics To Track & How To Improve Them With Actionable Strategies

Userpilot

Having trouble deciding which customer service KPI to use? There are some vanity metrics among the KPIs for customer service. So let’s look at the most important KPIs that will help you create strategies to provide superior customer service and boost retention. Customer service KPI #1 Customer Satisfaction Score.

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High-Value Customers: How to Build a Great Product Strategy

The Product Coalition

Let’s discuss ways to build strategies for high-value customers and work towards establishing a great product experience Who are high-value customers High-value customers are users who have already subscribed, signed up to your product, or own some of your products if you have many products in your ecosystem.

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How to Choose the Right KPIs for Your Product

Roman Pichler

To select the right KPIs, I recommend taking the following three steps: First, use the user and business goals in the product strategy to select an initial set of indicators. Then take into account the product goals on the product roadmap to discover additional KPIs. Then consider how you can tell if they have been met.

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How to Develop a Strong Product Strategy in 2021

Userpilot

Defining your product strategy is the most important aspect of deciding to build something new. But where do you start, how do you define it, and how do you take the steps to achieve it? What is a product strategy? How do you set a product vision? How do you create objectives? How do you create a roadmap?

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Strategic Portfolio Management: The Most Effective Product Strategy for B2B

Product Management University

When product management teams adopt a portfolio strategy approach to managing products, they’re focused on making their organization better in market segments where they can best succeed. Is it time to rethink your approach to product management strategy? What is Strategic Portfolio Management?

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The Dark Side of Product KPI

Oren Steinberg

How to set product KPI without being limited by data? Why do we base product KPI on data to begin with . Product KPI is defined so we can measure how well the new feature works or resolve an AB testing. Defining product KPI based on existing data is like looking for the solution under spotlight.

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