Inbound KPI Outbound 
Intercom, Inc.
NOVEMBER 14, 2018
These top of funnel KPIs are leading indicators of how many opportunities we can expect our SDRs to hand off to our AEs. As you can see in the chart above, we segment inbound leads by business type – small business, mid-market and enterprise – to ensure we’re delivering the right number of leads to each of our teams.
Userpilot
APRIL 7, 2024
Tableau’s dashboards featuring KPI overview. SimilarWeb's dashboard contains metrics such as monthly visitors, geography, referring sites, social and search traffic that point to your inbound and outbound traffic, etc. Main Features Here's a summary of Tableau's data visualization tool. Dashboards.
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Gainsight
DECEMBER 23, 2019
A million things going on outbound-driven, rapidly changing. So, is there inbound coming in? Jason: For your customer success [34:27] _, what’s the number one goal or KPI for the company? What’s the uber KPI for the department? And that’s interesting, was churn not a key metric? Are you supporting them?
Folding Burritos
JANUARY 25, 2018
How’s that KPI doing?”. Think about it as either inbound or outbound comms. “Why are we working on this?”. Why is that taking so long?”. “Is Is that thing fixed already?”. How long will we be down for?”. Did you know there’s a bug when people try to do ‘so and so’?”. What are customers asking for in our support channels?”.
PMLesson's Ace the PM Interview
NOVEMBER 4, 2019
In mobile gaming, PMs are extremely KPI-driven and are the go-to people when it comes to monetization. At Amazon, most PMs are more outbound than inbound and don’t necessarily work as close to engineers at Google, but that tends to change depending on geography as well.
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