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How Digital Customer Education Can Win You More Business

Gainsight

HubSpot shot to fame due largely to its laser focus on inbound marketing. Thought Leadership Think of any well-established company. Thought leadership can help raise your company’s profile and increase brand—and product—awareness. Apple, for example, sets itself apart with an easy-to-use UI. What do they have in common?

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Top 11 Female Product Management Influencers to watch in 2022

Userpilot

Galina’s specialties include SaaS product management, product engineering, go-to-market strategy, pricing strategy, monetization, web/mobile UX, user research, analytics, pre-sales technical leadership. She specializes in product marketing, inbound – lead generation through content, videos, influencer marketing & brand marketing.

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Dialpad’s Dan O’Connell on how an all-in-one support approach can drive revenue

Intercom, Inc.

Messaging, voice, video – companies should leverage all these different ways of interacting with Only then can they seamlessly escalate conversations from chat messages to phone calls or video calls, depending on what the person or the situation requires. If you’re short on time, here are a few quick takeaways: Leaning on flexibility.

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Strategies to take your customer support global

Intercom, Inc.

” These team leads are critical for ensuring on-the-ground support for team members and keeping leadership apprised of issues that need to be addressed globally. For larger product releases, we create emails, Workramp trainings, and walkthrough videos that get shared through our weekly CS newsletter.

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How to build, manage and scale a sales team – 12 strategies from the experts

Intercom, Inc.

Mark is the Chief Revenue Officer at Hubspot, a company that has created tremendous success by perfecting the inbound marketing plus sales model. Is your model primarily inbound or outbound? Is the focus of the role primarily hunting (outbound), farming (growing existing business) or catching (inbound)?

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Webflow’s Maggie Hott on building a scaleable sales team from the ground up

Intercom, Inc.

We’ve gathered a list of articles, videos, and podcasts you can check out: Intercom on Sales. Throughout my time there, a little over six years, I went from being the top-performing account executive globally to moving into leadership to help build out our mid-market team out of the West Coast. ” Caught your interest?

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10 Best Customer Success Courses and Training Programs for Customer Success Managers

Userpilot

It fits as a training program because it includes multiple leadership sessions and coaching for your staff on implementing, using, and improving customer success systems. Duration: 2 hours of video content. Duration: from 570 to 3600+ minutes of video. Hubspot Academy Inbound Service Fundamentals. Location: Online.