Userpilot
MARCH 7, 2024
Inbound marketing funnel reports focus on the effectiveness of marketing efforts in attracting the interest of potential customers and turning them into leads. Wondering about the name? A user journey funnel outlines the steps that the user completes while interacting with the product, from the moment they first log in.
Intercom, Inc.
AUGUST 16, 2022
Efficient, personal support is the name of the game when it comes to closing this gap. Providing in-context support transforms your support team from a cost center to a value driver by improving operational efficiency: A reduced inbound volume for your human support team means lower cost to serve.
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Userpilot
JULY 19, 2021
A lot of people think that personalization is about adding a customer’s name to every email or message. Some will need to be referred to a human for manual action. More complex questions can be referred to in-person calls, live chat, or email support. Advanced personalization capabilities. Third-party integrations.
Business of Software Conference
NOVEMBER 30, 2018
Inevitably, we had to keep chat on all the time and decided to see how many song references we could slip into the exchange without affecting the meaning of the conversation. I’ve changed some details – removed name of company and support guy and for the record, they ended up solving the problem in the end. ML (me) : Hi.
Intercom, Inc.
AUGUST 12, 2021
I read on LinkedIn that you like to refer to Dialpad as this Pangea of communication. All of those teams actually control much more revenue than our field sales organization does, which is out there cold calling and working inbound leads and trying to get new logos in the door. That’s like one app that can do so many things.
Intercom, Inc.
AUGUST 10, 2018
It’s called Operator, and it performs tasks like inbound lead qualification and customer routing. So we’re asking now what their name is. And then finally we’re going to ask for their company name. If you’re not there, maybe you want the bot to reference that and say different things.
Usersnap
SEPTEMBER 27, 2022
Mantis got its name from the Mantidae family of insects, colloquially referred to as bugs. Known for its simplistic and organizational qualities, it refers to its bugs as tickets. It may be used by a support department to monitor inbound technical support requests and by a software development team to bug and task organization.
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