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Building Resolution Bot: How to apply machine learning in product development

Intercom, Inc.

New software engineers quickly learn that a lot of complexity arises from error handling. Support teams get a lot of repeated inbound questions, which get tedious to answer. We took an off-the-shelf Python search engine and built another test bot that could answer our own inbound support queries.

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How To Break Into Product Management—Sachin Rekhi

PMLesson's Ace the PM Interview

As an undergraduate at UPenn, I was originally planning to move into software engineering on graduation. If you’re in marketing, for example, aim to work in inbound marketing, where you work on getting feedback from customers to influence the product. Listen to our podcast here, or read the transcription below!

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What 14 startup investors and advisors taught us about chasing (and finding) product-market fit

Mixpanel

” Startup Grind Jaclyn Allen, Partner Success Manager, and Daniel Reilly, Software Engineer, Startup Grind. ” Startup Grind Jaclyn Allen, Partner Success Manager, and Daniel Reilly, Software Engineer, Startup Grind. Just make sure to figure out how you’re defining retention for your product, and stick with it.

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How To Break Into Product Management—Sachin Rekhi

PMLesson's Ace the PM Interview

As an undergraduate at UPenn, I was originally planning to move into software engineering on graduation. If you’re in marketing, for example, aim to work in inbound marketing, where you work on getting feedback from customers to influence the product. Listen to our podcast here, or read the transcription below!

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Finding & Nurturing Top Talent | Elpie Bannister & Alex Yang | BoS Europe 2019

Business of Software Conference

There’s inbound hiring and there’s outbound hiring. Inbound hiring is when the candidate comes to you. So, if you put up a job post on LinkedIn then that’s a form of inbound hiring as these candidates need to proactively apply to be considered for the job. Outbound hiring is the opposite. is only 5%.