Gocious Blog

MAY 22, 2025

Successful manufacturers stay ahead of the market by delivering what their customers want before they even ask for it. How do they do it? They listen to their customers, collect valuable insights, and integrate these signals into their product roadmaps. This knowledge allows companies to innovate with confidence, guided by real-time insights.

Software Improvement 52

Software Improvement Roadmap Customer Feedback Customer Experience 52

The Product Coalition

JULY 11, 2019

Digital transformation processes are happening across all industries and the automotive sector isn’t an exception. Back in 2018 automotive software developers made some further inroads in the industry, trough connected car servicer or usage-based insurance, for instance. Now let’s get to the present year of 2019.

Automotive 73

Automotive Software Development Software Developers Data Visualization 73

Userpilot

SEPTEMBER 21, 2022

This proactive support system improves the customer experience, which increases customer retention. Effective knowledge base software improves the ease of creating, sharing, and managing content for your support team. Happy Fox is a simple, easy-to-use cloud-based knowledge base software.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Data Visualization 98

Intercom, Inc.

SEPTEMBER 21, 2022

Although we’ve seen consumer software improve in leaps and bounds in the last few years, legacy support software just hasn’t kept up. “44% Customers love messengers because they’re personalized, fast, convenient, and highly effective – resulting in industry-leading customer satisfaction scores.

Research Software 118

Research Software User Testing Customer Experience Vision 118

Userpilot

SEPTEMBER 2, 2022

Customer education platforms are software specifically designed to make onboarding and continuous user education easy. Benefits of customer training software: Improved customer experience and customer satisfaction, better onboarding , reduced time to value , increased customer engagement , etc.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Education 98

Usersnap

MAY 17, 2023

Usersnap Templates and Use Cases Usersnap is more than just a feedback tool; it’s a versatile platform designed to cater to a variety of industries and project scopes. Whether you’re handling a design project, software development, or even content creation, there’s a template for you.

Feedback Software 52

Feedback Software Research Software Reporting Tools Data Visualization 52

Userpilot

APRIL 9, 2024

Try Userpilot and Take Your Onboarding Experience to the Next Level Get a Demo 14 Day Trial No Credit Card Required How can onboarding software improve the customer onboarding process? Userpilot survey template library includes industry-standard surveys like NPS. Book the demo to find out more!

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Customer Communications 52