Userpilot

JULY 29, 2021

Drive engagement and automate your in-product user interactions across each stage of the user journey with Userpilot. Get a demo now! For instance, Postfity, a social media scheduling tool, uses welcome screens to segment its users based on their roles and what they want to do. Targeting segmenting in Userpilot.

Feedback Software 98

Feedback Software Analytic Tools Reporting Tools Customer Communications 98

Userpilot

DECEMBER 3, 2020

A great knowledge base will not only crush your support ticket volume, but also help you keep more users (aka: reduce churn) at every stage of the user journey. In this blog, we’ll show you the right way to build and maintain a knowledge base that delivers for you and your users. But a knowledge base does something else.

Feedback Software 90

Feedback Software Analytic Tools Customer Experience User Testing 90

Userpilot

NOVEMBER 26, 2020

We’ve built a lot of them straight into our product adoption platform – which you can get a demo of for free here.) The single most helpful tool here is to have event-based analytics installed in your app. We would recommend Heap, Mixpanel or Amplitude as they all have ready-made integrations with Userpilot.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Research Software 98

Userpilot

JULY 15, 2020

In this blog post , Rand Fishkin of SparkToro applies the metaphor to a variety of different marketing concepts. Let’s go back to Rand, who puts it quite nicely : So a marketing flywheel, he says, is: A continuously improving set of repeatable, tactical investments that scaled with decreasing friction. Source: userpilot.com.

Customer Experience 52

Customer Experience User Testing Feedback Software Onboarding KPIs 52

Userpilot

MARCH 5, 2021

A free trial vs paid trial is a better growth tool and should be used when testing the product-market fit, for products dependent on outside capital, and with a small userbase. Switching to a paid trial is best once a company reaches the mid-market level and needs to focus more on retention than acquiring new users. Source: Ahrefs.com.

User Testing 98

User Testing Data Visualization Customer Experience Customer Feedback 98

Userpilot

NOVEMBER 11, 2020

Hence: team Userpilot has put together the ultimate guide to product adoption and onboarding terminology! Source: userpilot.com. Source: userpilot.com. Source: Userpilot. Product adoption has picked up a fair amount of jargon over the years. Measurement Terminology. Source: adobe.com. Don’t be like Clippy. Custom Events.

Onboarding KPIs 126

Onboarding KPIs Analytic Tools Feedback Software Data Visualization 126

Userpilot

NOVEMBER 18, 2020

Let’s take a look at the Userpilot granular user adoption journey map. Source: userpilot.com. What is so attractive about power users is that they help you to market and sell your product. The social media scheduler became the user of Userpilot in January 2020. Source: userpilot.com. But what does that really mean?

Analytic Tools 98

Analytic Tools Feedback Software Customer Experience User Testing 98