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Webinar: What to Do Before and After a Mobile App Launch to Improve Customer Experience

Alchemer Mobile

So those transactions, incremental transactions that are enabling your business to grow faster, definitely meaningful KPI. Robi Ganguly: Another aspect of the way in which companies that we work with measure this is self-service. Handling customer needs on their own.

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Solving 9 Business Problems with Micro Frontends

Modus Create

A leader in the telecommunication industry provides a somewhat technical product to millions of non-tech-savvy customers. The KPI metric suggested that the new experience had to load in 1 second on 3G. That separation of deployment gives the organization unique visibility into the operating costs per feature and market. .