Mind the Product

DECEMBER 11, 2017

I redesigned the internal and public web properties and was promoted into my first “product leadership” role. I became director of communications, leading the development of intranets and web applications. Challenges aside, I enjoyed the close-knit teams and easy access to upper management which enabled quick decision making.

Weak Development Team 85

Weak Development Team Systems Review Customer Experience Software Review 85

Mironov Consulting

JANUARY 8, 2020

We’ve relearned over the last few years that products can have unintended side effects, and that bad actors can misuse good products. As product professionals, we’re often not taking time to anticipate bad outcomes. A conceptual checklist might include: How might bad actors exploit our tool / platform / product / service?

Weak Development Team 111

Weak Development Team Reporting Tools Analytic Tools User Testing 111

Mironov Consulting

OCTOBER 7, 2020

One destructive side effect of this misunderstanding can be repeatedly changing the #1 top priority part-way through development, before there’s much to show the world but after spending significant discovery/design/architecture/development time on the previous #1 top priority. So something new becomes the #1 top priority.

Reporting Tools 137

Reporting Tools Weak Development Team Customer Experience Product Research 137

Bain Public

NOVEMBER 30, 2021

Reaching a product goal and accelerating a company’s success is not possible unless everyone from all teams, including engineers, marketers, sales, support, etc. This results in poor habits around roadmap completion. have goals moving in the same direction.

Weak Development Team 52

Weak Development Team Roadmap Leadership Data Visualization 52

ProductPlan

NOVEMBER 3, 2021

Effective product team communication is not about talking to your team more often or providing them with more granular tasks. You want to make sure your team understands why what they’re doing matters. Not just from you to your team, but from them to you, and to each other. What is this data telling us?

Weak Development Team 95

Weak Development Team Product Research Customer Feedback Feedback Software 95

The Product Coalition

APRIL 2, 2022

There is a framework for almost every stage of our Product development lifecycle, but one of the only transversal things is that we need people to make things happen. We have to develop an appetite for generating fresh ideas. Embrace diversity and give voice to every team member. It is the only thing”.

Product Management 156

Product Management Product Manager User Testing Customer Experience 156

PMLesson's Ace the PM Interview

MAY 22, 2021

Managing Individuals How do you run 1:1s with your team? How do you handle poor performers? How would you describe your role in coaching and career development? Tell me about a few people on your team and the career development plans you created with them. How do you balance feature development and technical debt?

Engineering 52

Engineering Weak Development Team Technical Review Research Software 52

The Product HQ

FEBRUARY 1, 2023

They work with leaders and their own teams across organizations. TPMs are responsible for communicating complex technical ideas to both technical and non-technical team members. As a technical program manager, you communicate with product managers, leadership teams, and external vendors.

Technical Review 52

Technical Review Reporting Tools Software Review Weak Development Team 52

Mironov Consulting

JULY 28, 2022

Enterprise Sales and Solutions Teams… Are paid/rewarded/promoted for working with individual prospects or customers one at a time.  Sales  Sales teams get quota relief from closing individual deals, not market segments.  Integration  Commitments from Product/Development are assumed to be on schedule.  Custom

Reporting Tools 133

Reporting Tools Software Review Technical Review Weak Development Team 133

ProductPlan

OCTOBER 1, 2020

The goal is to help product teams “rise above the day-to-day slog and truly think through what makes a successful Product and how to make it happen.”. Agile Leadership Summit. This event may have gotten its start as an ancillary part of the Agile+DevOps Leadership Summit, but for Agile product leaders, this is the main event.

Research Software 89

Research Software Onboarding KPIs Technical Review Agile 89

Mironov Consulting

NOVEMBER 18, 2018

Not everyone on our teams expresses themselves clearly.). Maybe this is about a member of the team who’s been passed over for a promotion. A more honest (and productive) opening for the employee could be “I’m bored with what I’m doing” or “My team doesn’t listen to me” or “I thought I got the be the CEO of my product.”.

Weak Development Team 78

Weak Development Team Construction User Testing Customer Feedback 78

The Product Coalition

DECEMBER 5, 2019

They run from ill-suited personal traits and the pursuit of individual agendas to frustration with the team itself. Read on and learn in this post on Scrum anti-patterns how you can identify if your Scrum Master needs support from the team. The Scrum Master is a servant-leader for the Scrum Team. Source : Scrum Guide 2017.

Weak Development Team 89

Weak Development Team Reporting Tools Agile Customer Experience 89

UX Studio: Product Management

SEPTEMBER 12, 2021

This was completely unforeseen by the design team. It looks at how we can nudge away from a bad equilibrium in game-theoretic scenarios such as news filtering and dating apps. Many product teams follow in their footsteps. These tendencies usually occur when the team lacks a solid foundation of design and research ethics.

Research Software 137

Research Software Data Visualization Reporting Tools User Testing 137

Intercom, Inc.

DECEMBER 21, 2021

Throughout the year, we’ve talked to business leaders, experts, and pioneers about all kinds of topics: from creating world-class customer experiences to the challenges of running a business during the pandemic, from being an ally and addressing gaps in diversity to building technical leadership careers.

Reporting Tools 118

Reporting Tools Feedback Software Research Software Technical Review 118

Business of Software Conference

OCTOBER 29, 2018

Wade Foster (CEO/Founder, Zapier) – Building Operating Cadence with Remote Teams from Business of Software Conference. A little bit about how to build an operating cadence and a remote team. The good news is this talk is not just for remote teams. Make sure you stay for the whole video. Video, Slides, and Transcript Below.

Weak Development Team 79

Weak Development Team Reporting Tools Feedback Software Data Visualization 79

Mind the Product

SEPTEMBER 7, 2018

Ethics: The discipline of dealing with what is good or bad and with moral duty and obligation Miriam-Webster Dictionary. And while the medical profession pioneered the concept of professional ethics, other industries have also developed ethical codes. Great Power = Great Responsibility.

Software Review 129

Software Review Technical Review Development Team Review Weak Development Team 129

The Product Coalition

MARCH 2, 2020

Too bad, when nowadays diversity, autonomy, mastery, and purpose become the driving factors in a highly competitive environment where more of the same for everyone is no longer creating value. For managers, it means moving: From WIIFM (what-is-in-for-me syndrome) to team playing?—?the Abandoning yesterday’s game?—?and Nice try #1.)

Reporting Tools 78

Reporting Tools Data Visualization Product Research Systems Review 78

The Product Coalition

NOVEMBER 25, 2019

You might be working on something like updating the company’s privacy policy, or collaborating with a UX team on a new product. You’ll also be meeting people from other disciplines, like Software Development, Product Marketing , Operations, etc. Getting to know interesting people is never a bad thing!

Analytic Tools 78

Analytic Tools Weak Development Team Naming Certifications 78

Department of Product

AUGUST 22, 2022

Sure, this is similar to other C-level tech leadership roles, but COOs, CTOs and Chief Revenue Officers are, I’d argue, a little less nebulous in their scope than ‘Product’. If your team members can’t even articulate the value proposition, how can you expect customers to understand it? Do they want what we’re building?

User Testing 52

User Testing Feedback Software Customer Experience Product Research 52

The Product Coalition

JUNE 5, 2018

Thanks to Jay Reed, Flickr We were recently lucky enough to spend some time with a talented team building a new B2B SaaS product within a global organization. Q2: Would you take a large customer who lifts your business to the next level but who has specific product requirements blocking your development resources for months?

Feedback Software 60

Feedback Software User Testing Customer Feedback B2B 60

ProductPlan

MAY 7, 2019

Ensuring everyone is striving toward the same strategic goals while still working and thinking independently isn’t easy, particularly when the organization is broken out into separate teams. With more users on the Facebook platform the team is able to optimize everyone’s feed to deliver more value to users.”. Limiting innovation.

Customer Experience 93

Customer Experience User Testing Weak Development Team Roadmap 93

The Product Coalition

JULY 5, 2020

For many, careers invested in continued vertical and horizontal learning and progress take years to develop. Your role is still valuable, but you’re not the CPO of a public company with broad management responsibility, overall product direction leadership, P&L, etc. Can you work across groups, hire teams, demonstrate leadership?

Weak Development Team 80

Weak Development Team Banking Leadership Engineering 80

The Product Coalition

NOVEMBER 19, 2019

You might be working on something like updating the company’s privacy policy, or collaborating with a UX team on a new product. You’ll also be meeting people from other disciplines, like Software Development, Product Marketing , Operations, etc. Getting to know interesting people is never a bad thing!

Analytic Tools 60

Analytic Tools Weak Development Team Certifications Naming 60

Intercom, Inc.

APRIL 22, 2019

Businesses also win if, as a result of AI, teams are able to create more white-glove moments that turn users into customers for life. Here are five quick takeaways: Businesses focused on scaling need to think of customer support as a revenue team , not a cost center. For us, that first fit was with growing sales teams.

Customer Experience 156

Customer Experience User Testing Analytic Tools Feedback Software 156

PMLesson's Ace the PM Interview

MAY 6, 2022

ABAC (Attribute based access control): also known as policy-based access control for IAM, and is an authorization model that leverages characteristics (aka attributes) to assign access controls. Here are a few examples: Amazon loves to interview candidates using their core leadership values.

Engineering 52

Engineering Software Review Technical Review Research Software 52

ProductPlan

MARCH 13, 2019

All those things happen downstream from product management, and poor performance by the people handling those tasks can impact whether the product measures up to expectations, falls short or exceeds them. Sloppy programming could sink usage while an overachieving sales team could goose adoption. Insight & Analytical Thinking.

Product Management 76

Product Management Product Manager User Testing Product Research 76

Gainsight

APRIL 15, 2019

And in our 20/20 strategy, we introduce a particular focus on the most important partner in driving enterprise-wide CS—Product teams. Human-First Leadership. Moscone is very committed to environmental responsibility—please take a look at their policy and commitments here. At Pulse, we’re going to explore many questions.

Customer Experience 81

Customer Experience User Testing Customer Feedback Product Research 81

Business of Software Conference

APRIL 17, 2020

Today, more and more teams are discovering the benefits and flexibility that remote working provides; and in an ever changing world, could remote working become the new normal? So actually, when I made the title of like creating like effective remote teams, I think there’s like a lot of stuff that goes into it.

Weak Development Team 64

Weak Development Team Feedback Software Software Review Reporting Tools 64

Business of Software Conference

JUNE 20, 2019

I wrote this page for the team saying you know the fact that it’s too much around me it’s a limiting factor in the pursuit of our company’s mission. I even left a bunch of slack channels for different projects, different teams. And I told the team keep calm and carry on and you know we can do it.

CTO Coach 87

CTO Coach Research Software Feedback Software Weak Development Team 87

Userpilot

OCTOBER 30, 2023

Internal culture, data quality, analysis tools, usage strategies, analysis methods, team skills, and strong leadership all impact the data maturity of an organization. You’ll also need to establish data governance policies and invest in the right tools for the job. Leadership. Why do you need data maturity models?

Data Visualization 99

Data Visualization Analytic Tools Feedback Software Customer Feedback 99