The Product HQ

JUNE 1, 2024

In the case of someone like a Software product manager, this may prove challenging. They work with typical product management software and also manage the product roadmap as well as the product team. In this article, we’ll take a closer look into the roles, duties, and abilities of a software product manager.

Reporting Tools 69

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Gainsight

MAY 31, 2023

When evaluating customer success software, review platforms such as G2 and TrustRadius can be invaluable resources. G2 Grid Reports are based on thousands of verified reviews and data from actual users, so you can compare multiple vendors based on real feedback. Gainsight PX earned TrustRadius’ most coveted Top Rated Award.

Analytic Tools 52

Analytic Tools Reporting Tools Feedback Software Systems Review 52

Userpilot

NOVEMBER 27, 2023

Having to write progress reports may seem like a nuisance with all the other things you have to do, but they’re essential to ensure smooth project delivery. TL;DR Progress reports provide information about the status of the project: the work completed, work still to be done, and potential challenges.

Data Visualization 92

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The Product Coalition

MARCH 11, 2021

Quality assurance supports software companies to meet their client demands and expectations. And also is a way of preventing errors and defect bugs in the software development process. This testing phase is critical that allows the software development company to move on to the next lifecycle stages.

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TechEmpower - Product Management

AUGUST 21, 2023

Many CEOs of software-enabled businesses call us with a similar concern: Are we getting the right results from our software team? We hear them explain that their current software development is expensive, deliveries are rarely on time, and random bugs appear. But is that the right strategy for your business?

Technical Review 104

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Product Management University

NOVEMBER 17, 2022

Convincing stakeholders the above supports company goals (product strategy). After more than two dozen conversations with product management VPs and SVPs, I’m happy to report the market-facing, customer-value-driven product management I’ve long known is alive and well. The Importance of Strong Market-Facing Feeder Systems.

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Modus Create

MAY 28, 2024

Larry Fitzpatrick, Executive Vice President and CTO of OneMain Financial, the leading nonprime lender in the United States, provides insight into how the world’s top executives plan to leverage AI technology. As a result, he says, “We need to understand and quantify the risk profile of new solutions using generative AI.”

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Roman Pichler

MARCH 11, 2020

Unlike a line manager, you usually don’t manage the development team and stakeholders as the person in charge of the product, and the individuals don’t report to you. The stakeholders come from different business units, for example, marketing, sales, support, and service for a commercial product. Leadership at Multiple Levels.

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Roman Pichler

MARCH 11, 2020

Unlike a line manager, you usually don’t manage the development team and stakeholders as the person in charge of the product, and the individuals don’t report to you. The stakeholders come from different business units, for example, marketing, sales, support, and service for a commercial product. Leadership at Multiple Levels.

Leadership 248

Leadership Product Research Customer Experience Agile 248

Modus Create

MARCH 17, 2022

Our recent report 2022 State of Digital Transformation revealed that 57% of enterprises had adopted an agile framework for implementing digital initiatives. As agile becomes the go-to philosophy for software development, it’s influencing other areas of business, including non-IT teams. What is Agile Leadership?

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Split

MAY 15, 2024

While the terms “deploy” and “release” may seem similar, they represent different processes that play crucial roles in the software development lifecycle. Understanding their nuances is essential for streamlining operations and delivering high-quality software to end-users.

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Userpilot

AUGUST 29, 2023

The product management process starts with building an understanding of your users and the market, defining a vision and strategy , generating and prioritizing ideas that could solve user problems, articulating them in a clear roadmap, launching an MVP, and then gathering feedback to evolve it over time. Book a demo to see it in action.

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Userpilot

DECEMBER 13, 2023

How do you develop a robust UX strategy? We also look at: What a UX design strategy is Why it’s important Its core principles and elements A practical example of a company with well-established UX strategies Let’s dive right in! The strategy should also have information about the UX team, processes, and guidelines.

Research Software 85

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Product Innovation Educators

MAY 20, 2024

It consists of four sections: Background: Provides context for the project, including why the company is pursuing it, the scope, the project team’s role, and any constraints or key technologies involved. Focus Arena: Identifies the target market, key technologies, marketing aspects, and competitors’ strengths and weaknesses.

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Split

MARCH 20, 2024

A streamlined release management process is imperative for mitigating deployment risks and accelerating software delivery. As this journey requires cross-functional cooperation, it’s valuable to leverage solutions that promote release orchestration. Effective release management is pivotal for agile software development.

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Intercom, Inc.

JUNE 1, 2021

In a commissioned study by Forrester Consulting on behalf of Intercom undertaken in April 2021, Drive Conversational Experiences for a Future-Ready Customer Support Strategy , we learned that only 37% of support leaders and decision-makers are satisfied with their organization’s current digital channels and solutions. Sound familiar?

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Data Visualization Reporting Tools Research Software Customer Communications 232

Agile Velocity

MAY 3, 2024

Agile Transformation involves all levels of the organization and applies Lean-Agile principles to business processes, practices, tools, operations, and culture. Business agility encompasses aspects such as product innovation, customer-centricity, cross-functional collaboration, and adaptive strategy execution.

Agile 92

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Modus Create

FEBRUARY 5, 2024

Businesses and governments are scrambling to understand the implications of this technology, now at the fingertips of everyday consumers. In such exciting times, it might be tempting to assume that shiny new technologies will dominate digital transformation trends in 2024.

Data Visualization 64

Data Visualization Research Software Analytic Tools Customer Experience 64

Nulab

NOVEMBER 25, 2020

Traditional top-down managerial structures for leadership are being replaced with bottom-up styles of working. Organizations need to be dynamic if they want to attract and retain the best workers — and collaborative leadership is one way to do that. What is collaborative leadership? Here’s everything you need to know.

Leadership 112

Leadership Reporting Tools Data Visualization Management 112

Gainsight

JUNE 15, 2022

Whether it’s milk or software, nothing demonstrates the value of a product like the product itself. PLG is a strategy that puts the customer in the driver’s seat, where they set their own expectations and take a personal interest in the product. They don’t have the know-how or the tools to properly execute it. Analytics tools.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Intercom, Inc.

JUNE 9, 2020

These are all key components of a business resilience strategy, one that bolsters up a business that’s faced with challenges and sets it up for growth long-term. Here are a few of the strategies they shared and how you can apply them to your own business as you move forward. In March, McKinsey & Co. Make decisions quickly.

Strategy 197

Strategy Feedback Software Customer Experience Reporting Tools 197

Intercom, Inc.

APRIL 22, 2021

After writing An Elegant Puzzle about the challenges of engineering management in high-growth organizations, his focus shifted to a career path that’s much less understood – the technical leadership track. Solvers tend to be reactive to what leadership is really worried about. What’s the right way to do this in your company?

Technical Review 274

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Melissa Perri

JANUARY 4, 2020

Not every company has seen all these changes, but by and large I think it's been a positive push forward and I'm proud of where we've come from and where we have gotten to. -- 2014: "I do not need Product Managers, I can run my company myself,I have the strategy." 2019: "Product reports to the CPO." I need them yesterday."

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The Product Coalition

FEBRUARY 5, 2021

Setting an awesome strategy without building the enablers to executing on it is just a pipe-dream. And too often I’ve seen poor leaders resort to micro-management, HIPPO, and dictatorship in order to fulfil their strategies. As a result, I’ve come to value 5 different aspects of product leadership.

Leadership 151

Leadership Technical Advisors Product Research Weak Development Team 151

Product Management Unpacked

JULY 9, 2020

Pendo’s chief product officer shares his take on product management leadership. “If If software is leading the world, then product managers are the modern-day businessmen and women,” says Brian Crofts, Chief Product Officer (CPO) at Pendo. However, Pendo’s platform of tools isn’t exactly what Crofts considers his primary product. “If

Analytic Tools 185

Analytic Tools Reporting Tools Data Visualization Product Research 185

Intercom, Inc.

MAY 13, 2021

Few people have more experience with this move than Linda Lin , Director of Customer Success at the revenue intelligence platform Gong. We recently sat down with Linda to chat about how customer success matures as you move upmarket and which strategies can help you to better serve your customers going forward.

User Testing 177

User Testing Customer Feedback Customer Experience Strategy 177

Userpilot

AUGUST 23, 2023

This change has been primarily driven by increased access to analytics tools like Userpilot that help businesses achieve product growth. TL;DR A product analyst is a professional who uses data analysis and insights to evaluate and improve the performance of a product or service. Business skills: Business analysis and business acumen.

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Gainsight

JULY 12, 2023

In short, having a strong CS leader at the helm of your CS Ops strategy is make-or-break. Develop and execute strategies to optimize the customer success journey, ensuring a seamless and delightful experience for our customers. Leverage industry best practices and innovative technologies to drive continuous improvement.

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TIBCO - Thought Leadership

APRIL 9, 2019

Innovative technology is the solution. But technology is also a challenge, as too many tools are inefficient and too few tools are incomplete. As an example, TIBCO ® Data Virtualization is pre-integrated with TIBCO’s flagship BI tool, Spotfire ® , but it also works well with Tableau and Microsoft Power BI.

Reporting Tools 51

Reporting Tools Analytic Tools Data Visualization Technical Review 51

The Product Coalition

APRIL 7, 2021

How to Support Women in Technology?—?And especially in technology?—?is As a woman in the technology industry for 15+ years who has been through this twice, I know how it feels not to have support from your company. Women in technology do not feel consistently supported in ways that will help retain them and grow their careers.

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Reporting Tools Technology Embedded Analytics Leadership 78

PMLesson's Ace the PM Interview

MARCH 21, 2022

Trying to better understand the software engineer career path? Software engineers have the option to stick to software development at higher and higher levels. Different software engineers work on different kinds of technical projects. This, too, can influence the potential career trajectory of a software engineer.

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The Product HQ

JUNE 1, 2024

Product management is an essential part of every offering of any sort of product or service. They analyze the data and identify trends to craft workable strategies. These strategies are recommendations for improvements to the current business and product strategy.

User Testing 52

User Testing Product Research Reporting Tools Data Visualization 52

UX Studio

JUNE 30, 2023

We deliver impactful, user-friend, and unique solutions for ambitious ideas. They blend strategy and creativity in their user-friendly designs. They’re building websites, brands, and digital transformation platforms that deliver results and revenue. California is the home of technology and innovation.

Research Software 60

Research Software Feedback Software Analytic Tools Reporting Tools 60

Intercom, Inc.

MAY 18, 2021

Hence they look to industry analysts to explain what’s going on in their area, so they can learn about what’s changing in the industry, and what new tools and technologies have emerged. Support teams don’t have the technology they need. They want to hear it from a qualified and objective source. Enter Forrester.

Research Software 210

Research Software User Testing Customer Feedback Reporting Tools 210

Mironov Consulting

DECEMBER 5, 2023

  (For fun, let’s call those things strategies.) ” And this is usually wrapped around an organizational ownership fistfight about who “owns” company-level strategy.    (See omphaloskepsis ) Often the various departments are deadlocked , waiting for each other to make tough decisions. 

Data Visualization 78

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Intercom, Inc.

OCTOBER 22, 2020

Today, numerous studies echo this sentiment: a recent report from Forrester found that brands with a superior customer experience bring in 5.7 According to Nate Brown , the companies that move from reactive customer service to a more holistic, proactive customer experience (CX) approach will be the ones that ultimately survive and thrive.

Data Visualization 218

Data Visualization Reporting Tools Customer Experience Customer Feedback 218

Roman Pichler

DECEMBER 6, 2022

For example, the marketer has to create the marketing strategy, and the development teams have to design and build the product. For instance, the marketing strategy, the user experience (UX) design and technology choices have to align to successfully acquire new users, increase conversion, or meet another product goal.

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