Userpilot

AUGUST 21, 2023

TL;DR Product managers need to have good problem-solving, communication, and leadership skills. Product managers often work in cross-functional teams and bridge the gap between multiple departments. Leadership. What qualities do you look for in a strong product team? As such, they need to have superb communication skills.

User Testing 98

User Testing Research Software Feedback Software Product Research 98

Userpilot

NOVEMBER 21, 2023

TL;DR Product managers often don’t get the due recognition for their work and their role is often marginalized by frustrated leadership or other teams. Without vision and looking ‘ahead’ it’s easy to get bogged down in ‘urgent’ low-impact tasks. Average ships per person in the team. Let’s dive in!

Technical Review 104

Technical Review User Testing Product Management Product Manager 104

ProductPlan

AUGUST 10, 2023

Where charismatic leaders rally the troops around an ambitious vision with a massive potential payoff. It’s not sexy and won’t land the leadership team any TED Talks. Yet the customer experience continually improves while KPI targets come into view. The product vision defines where the business wants the product to be.

Reporting Tools 94

Reporting Tools Feedback Software Product Research User Testing 94

Product Innovation Educators

JANUARY 10, 2022

She cofounded the Radical Product Thinking movement of leaders creating vision-driven change, along with authoring the book Radical Product Thinking: The New Mindset for Innovating Smarter. My path to product leadership has been through entrepreneurship and product diseases. A good vision answers: Whose world are you trying to change?

User Testing 90

User Testing Product Management Product Manager Vision 90

Bain Public

JANUARY 11, 2022

Let’s face it, most organizations have poor habits around roadmap completion — this is why getting leadership (or stakeholders) to develop consistent, stable and familiar routines reinforced through repetition and communication is valuable. Do you validate the pain point and place it in a parking lot for triage?

Onboarding KPIs 52

Onboarding KPIs Weak Development Team User Friction Customer Experience 52

Gainsight

SEPTEMBER 8, 2021

Organizations create Customer Success teams to increase Net Revenue Retention, and we’ve recently published research showing that NRR drives valuation. But, then, organizations find that the baseline impact of simply having a CS team eventually plateaus–your NRR stagnates. You may also look outside the CS team.

Reporting Tools 105

Reporting Tools Data Visualization Marketing Analytic Tools 105

ProductPlan

AUGUST 10, 2023

Where charismatic leaders rally the troops around an ambitious vision with a massive potential payoff. It’s not sexy and won’t land the leadership team any TED Talks. Yet the customer experience continually improves while KPI targets come into view. The product vision defines where the business wants the product to be.

Reporting Tools 52

Reporting Tools Feedback Software Product Research User Testing 52

Ronke PM

JULY 14, 2023

Foundations of Psychologically Safe PM Cultures Final Thoughts We need to develop a multiculturally diverse partnership across our organization to build products that will impact humanity for the better and change lives. Therefore, product leaders must be the pillar of psychological safety within their teams and organization.

Product Management 52

Product Management Product Manager Weak Development Team User Friction 52

Bain Public

DECEMBER 5, 2022

Through research on thousands of product managers, she pioneered the practical professional development approach that anchors product managers with the five skills most important for their professional success. Product Principles Product Vision Product Pillars Tactics. PRODUCT VISION. Listen here →. Should they be the same?

Data Visualization 52

Data Visualization Customer Feedback Customer Experience User Friction 52

The Product Coalition

MARCH 11, 2020

The roadmap is much more than a directive document that tells teams what to do by when. It is ideally a galvanizing document to drive vision, bring teams into alignment and commitment, and lead them and your customers to your future, promised destination. You own it, but many other teams are gunning to influence it daily.

Roadmap 78

Roadmap Weak Development Team User Friction Document 78

Userpilot

SEPTEMBER 12, 2022

The focus of product management is overseeing product development at all stages of its lifecycle. A product manager's role is to coordinate the work of various teams across the organization with the shared goal of developing products. SMART goals are Specific, Measurable, Achievable, Relevant, and Time-bound.

Product Research 98

Product Research User Testing Onboarding KPIs Feedback Software 98

The Product Coalition

JANUARY 3, 2020

So, it was natural that we should want to develop a talent growth plan for our people. Each month we send out an NPS survey to assess whether the company is being a great place to work, but a few months ago I also sent Google’s manager feedback survey to my team of 10 product managers. It was clear the team needed a talent growth plan.

Feedback Software 81

Feedback Software Product Research Research Software Weak Development Team 81

PMLesson's Ace the PM Interview

FEBRUARY 7, 2022

Talk to Users & Customers ?? Your First 30, 60, 90 Days as a PM Checklist Common Mistakes Made in Early Days as a PM Talk to Users & Customers: Understand Their Pain Points Abstract by Oleg Shcherba Your first order of business as a new product manager should be talking to customers!

User Testing 52

User Testing Onboarding KPIs User Friction Weak Development Team 52

Intercom, Inc.

APRIL 22, 2019

Some think customers will see the advent of AI as a welcome way to get self-help quickly and get back to their task. Others worry that AI will worsen the customer experience as more and more companies use it to save costs. He joined me for a conversation on tackling issues that come up as you scale your customer experience.

Customer Experience 156

Customer Experience User Testing Analytic Tools Feedback Software 156

Mind the Product

AUGUST 19, 2019

Secondly, as great product managers are also great capacity builders for their teams, you should start looking for opportunities that AI can present for your product. If I need to buy food for a week, there is a section “With this product customers usually buy…”. Lesson 1: Understand the Problem You’re Trying to Solve with ML.

Artificial Inteligence 182

Artificial Inteligence Data Visualization Product Research Reporting Tools 182

PMLesson's Ace the PM Interview

MAY 14, 2022

As a solutions architect, you're the main technical resource for your company's sales team, and can provide a critical job function in a company's growth. We often recommend looking up your interviewer on LinkedIn to understand them a bit better, and reviewing public vision documents produced by the company. View answer.

Research Software 52

Research Software Feedback Software Technical Review Software Review 52

The Product Coalition

JULY 30, 2018

Create vision. Ownership, leadership, drive, ambition, etc. When I first came into my current role in developing a new application for university students and faculty, I knew I had to get a much deeper understanding of all our users. Only after all of this was I able to really understand the pain points these users had.

Customer Experience 68

Customer Experience User Testing Product Management Product Manager 68

Userpilot

JANUARY 14, 2024

TL;DR A product manager leads the product management team and is responsible for overseeing all stages of the product development process. Typically, product managers are responsible for market and user research, product discovery , feature prioritization , and roadmapping. In the US, they earn on average around $103k per year.

Data Visualization 105

Data Visualization Analytic Tools Research Software Feedback Software 105

Mind the Product

FEBRUARY 12, 2020

It’s also essential to creating a team where great people want to work. In a perfect product development world, communications are seamless, specifications are clear, and product and engineering teams work together without friction. Share Leadership and Credit. Include Engineers in Product Decisions.

Engineering 157

Engineering Weak Development Team Customer Experience User Testing 157

ProductPlan

JUNE 1, 2023

But are you solving for actual customer problems? The danger, however, lies in mistaking new functionality for actually adding meaningful value to the customer experience. Where are product teams getting their feature ideas? These all point to internal deficiencies in planning rather than problematic execution.

User Testing 83

User Testing User Friction Development Team Review Reporting Tools 83

Product Innovation Educators

JUNE 12, 2023

First, how can product managers establish processes to enable their teams to succeed? Processes include forums to sync with different members of your team and other teams, forums to get leadership alignment, ensuring high quality of deliverables, and OKR planning. How do you set the vision, strategy, and roadmap?

User Testing 93

User Testing Customer Feedback Customer Experience Product Management 93

People-First Product Leadership

JULY 17, 2023

In this week’s newsletter, I’m focusing on articles which will help you navigate through the product management fog and learn practices that help setup product teams for success. To ensure your team’s success, think beyond your own team. which bring more value and benefit the organization - not just your team.

Technical Review 52

Technical Review Technology Weak Development Team Generative AI 52

The Product Coalition

JANUARY 26, 2024

The real world has limited resources, unrealistic deadlines, and new teams that have not been able to do research at all. Future-Backwards Exercise: Bring relevant stakeholders together to imagine the best and worst possible futures that could happen given the company’s current vision, strategy, and market conditions.

User Testing 102

User Testing Product Research Research Software Data Visualization 102

Userpilot

SEPTEMBER 4, 2023

Key metrics like revenue growth, customer acquisition costs, and net promoter score can indicate the success of a blue ocean strategy. The focus is on developing new demand and reconstructing market landscapes to make rivals obsolete. This supports premium pricing and customer loyalty. What is the Blue Ocean Strategy?

Analytic Tools 90

Analytic Tools Data Visualization Feedback Software User Testing 90

Revulytics

OCTOBER 9, 2019

In his webinar, leading product development consultant Sam McAfee , author of Startup Patterns identifies problems product development organizations often face in measuring their efforts , and offers practical advice for tackling them. Finally, a lot of teams – especially in larger organizations -- are misaligned on priorities.

Data Visualization 75

Data Visualization Analytic Tools Feedback Software Weak Development Team 75

Bain Public

MARCH 31, 2020

Where’s the vision? Product managers have to do customer research - it is at the centre of their role - and think through their market to validate if there’s a product opportunity. Your business objectives won’t be attainable if you’re focused on the wrong product or feature and if there’s no customer need, everything falls apart.

User Testing 59

User Testing Product Research Product Management Product Manager 59

Userpilot

SEPTEMBER 4, 2023

Key metrics like revenue growth, customer acquisition costs, and net promoter score can indicate the success of a blue ocean strategy. The focus is on developing new demand and reconstructing market landscapes to make rivals obsolete. This supports premium pricing and customer loyalty. What is the Blue Ocean Strategy?

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software User Testing 52

ProductPlan

JULY 1, 2021

But small teams also have less to lose. But when left to their own devices, early adopters can create some bad precedents. This can both create bad habits and turn people off to the tool before it’s spun up. Executives frequently don’t have much insight into the day-to-day operations of various teams.

Weak Development Team 59

Weak Development Team Management Management Roadmap 59

Business of Software Conference

FEBRUARY 10, 2020

She will talk about some of the ways that companies can provide a better environment for humans to work and share how she came to realize that in her startup, she had to bring her ‘best self’ to the business every day – no one else in the business has more impact on the morale and well-being of the team than the CEO. Upcoming Events.

Reporting Tools 40

Reporting Tools Analytic Tools Feedback Software Customer Experience 40

Product Talk

MARCH 3, 2021

In this second conversation in the series, we discussed two core principles of continuous discovery : encouraging teams to discover opportunities through continuous touch points and prioritizing in the opportunity space rather than in the solution space. I want to help more and more teams take advantage of these practices.

Product Research 163

Product Research User Testing User Friction Research Software 163

Business of Software Conference

OCTOBER 29, 2018

Wade Foster (CEO/Founder, Zapier) – Building Operating Cadence with Remote Teams from Business of Software Conference. A little bit about how to build an operating cadence and a remote team. The good news is this talk is not just for remote teams. Make sure you stay for the whole video. Video, Slides, and Transcript Below.

Weak Development Team 79

Weak Development Team Reporting Tools Feedback Software Data Visualization 79

Indicative

MARCH 16, 2020

To get from points A to Z, you need to flex a lot of cognitive muscles — and that’s exciting because every day has the potential to introduce new curveballs. These curveballs can be especially tough for organizations operating in uncertain, unpredictable times — particularly if your team is working remotely for the first time.

User Testing 98

User Testing Data Visualization Product Management Product Manager 98