Intercom, Inc.

NOVEMBER 20, 2018

In the early stages of most SaaS startups’ lives, the CEO or founder often acts as the initial head of sales. “You will be better served in the long run if these are viewed more as product collaborators” It can also help shape marketing messaging. How do they describe the category? What features are most appealing?

Feedback Software 178

Feedback Software Research Software Startups Product Research 178

UX Studio: Product Management

JULY 29, 2021

Of course, the amount of choices you have depends on the boundaries of your imagination, but let’s break them down into three big categories: working for a big company, working for a startup, and going freelance. Especially as you progress towards more influential positions. Working for a startup. Conclusions.

Research Software 110

Research Software User Testing Product Research UX 110

Userpilot

SEPTEMBER 7, 2023

A detailed journey map will help you understand customer needs and pain points at every stage of their journey, equipping you to deliver positive experiences. This will help you create a positive customer experience and boost customer retention. Why do you need a B2B customer journey map? Wondering how to get this data?

Analytic Tools 88

Analytic Tools Feedback Software Research Software User Testing 88

Intercom, Inc.

NOVEMBER 27, 2019

It’s even garnered them an enviable position among Deloitte’s Fast50, a list of the fastest growing software companies in the UK. This is Season Two of Scale , Intercom’s podcast series on moving from startup to scale-up. Your messaging is off. Listen to the full episode above or check out our main takeaways below.

Data Visualization 186

Data Visualization Reporting Tools Software Review User Testing 186

Userpilot

APRIL 7, 2024

Tools that can censor personally identifiable information (PII) are a net positive if not an outright necessity. Analyze data by cohort and see which of your segments behave positively and which of your segments require increased marketing efforts. Sprout Social notifies businesses of potential PR disasters with message spike alerts.

Data Visualization 81

Data Visualization Analytic Tools Feedback Software Reporting Tools 81

Intercom, Inc.

NOVEMBER 7, 2019

Spendesk thinks about building its company in three stages: startup, growth, and scale. It’s safe to say he’s learned a thing or two about adjusting his message and product for each unique customer persona. “How can I push my message while still capturing existing intent from the market?”

Feedback Software 162

Feedback Software Marketing User Testing Finance 162

Intercom, Inc.

DECEMBER 20, 2018

You may remember him from his previous appearance on Inside Intercom, where he spoke about growth marketing for startups. Rather, the key is to position them in a way that tells customers, “I’m here to help bring in the person who can best help you.”. Sujan: Mailshake is an outbound sales tool. Short on time? Sujan: Absolutely.

Outbound 151

Outbound Customer Experience User Testing Data Visualization 151