Userpilot

NOVEMBER 7, 2024

Let’s review everything your customer success team has to do in the absence of any customer success tools. In this article, we’ll help you pick the right customer success program, covering aspects like: Tips for choosing the right customer success platform. Best customer success software for startups and small companies.

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Userpilot

MAY 17, 2025

A user flow is just one chapter in a user journey, like a linear path, such as tap Sign Up enter email confirm code. Screenshots must preview real value, the description must hit the problem you solve, and early reviews should reinforce trust. At this stage, delighted users can refer other people and give reviews about your app.

Analytic Tools 66

Analytic Tools Research Software Feedback Software Data Visualization 66

Userpilot

JULY 17, 2025

Your current tools and strategies determine the next best step for improving your lifecycle messaging. Mailchimp, HubSpot) We have some in-app messages, but they’re basic A mix of different tools that aren’t connected We don’t have a clear strategy yet It’s time to automate and personalize your lifecycle messaging.

Onboarding KPIs 93

Onboarding KPIs Data Visualization User Testing Marketing 93

UX Planet

MARCH 3, 2025

SaaS (Software as a Service)Websites Purpose: SaaS websites aim to convert visitors into users by showcasing the products value, features, andpricing. Key Design Considerations: Clear Product Messaging: Users should immediately understand what the software does and how it benefitsthem. Website types and how to designthem 1.

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Reporting Tools Magazine Software Review Customer Experience 57

Userpilot

MAY 27, 2025

This article provides an in-depth and honest review of the platform. Based on verified Gartner reviews , the majority of its customers use WalkMe to support internal business apps, large-scale field operations, and app rollouts across thousands of employees or users. ” WalkMe review collected by Gartner. Lets dive in!

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Software Review Onboarding KPIs Data Visualization Technical Review 76

Userpilot

JULY 22, 2025

Fully in-house with developer resources Using a basic open-source tour library We don’t have a formal onboarding process yet We’re looking for a no-code onboarding wizard What’s most important in an onboarding wizard solution for you? Tooltips can contain usage instructions, links to educational resources, or other tips.

Analytic Tools 66

Analytic Tools Data Visualization Feedback Software User Testing 66

Userpilot

MAY 17, 2025

In fact, 52% of users have abandoned a mobile app due to poor localization , and over 60% of B2B buyers say theyll choose a localized product over a more expensive one in a foreign language. Review competitor apps for languages supported. Pro tip: Integrate localization into your product development lifecycle from the start.

Analytic Tools 66

Analytic Tools Feedback Software Research Software Data Visualization 66

Userpilot

MAY 30, 2025

Crash rate in the first session: Keep crashes under 1% of sessions to reduce uninstalls and bad reviews. App store reviews: Monitor review trends (like ratings and comments) to spot recurring praise or complaints. Personalize and time these messages based on user behavior. Create contextual feedback surveys in Userpilot.

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Onboarding KPIs Feedback Software Analytic Tools Research Software 89

Centercode

JUNE 24, 2025

Blog Ebooks & Guides Events & Webinars Case Studies Podcast Community Sign in Get started for free Test Planning How to Build a Beta Test Support Plan (+ SLA Tips and Checklist) Posted on June 20, 2025 Austin Meyer Testers don’t know if you’re understaffed or overcommitted. Download it now What's Delta Testing?

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User Testing Feedback Software Research Software Reporting Tools 52

PMLesson's Ace the PM Interview

MARCH 4, 2025

Technical roles can expect a coding challenge to follow the hiring manager screen. Coding Build a TCP chat server. Using Telnet or NetCat, create a chat server that allows multiple clients to connect and send messages to one another. Coding Discord’s coding final round includes several screens.

Reporting Tools 52

Reporting Tools Data Visualization User Testing Technical Review 52

Userpilot

APRIL 30, 2025

In addition, balancing feature rollouts, targeted messaging, and feedback loops across mobile and web often feels like spinning plates. With Userpilots mobile solution , you can personalize in-app flows, trigger context-aware push notifications, and capture real-time insights: all without writing a single line of code.

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Analytic Tools Feedback Software Data Visualization Customer Experience 97

Userpilot

MAY 30, 2025

Every tool claims to be a no-code tool and easy to use, but few support the workflows product teams care about, like multi-step onboarding , flow targeting, mobile support, or analytics that go beyond step views. Appcues: Best mobile-first onboarding software with strong UI patterns. Starts at $299/month for 2,000 MAUs. on mobile).

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

MAY 28, 2025

Userpilot mobile at a glance Userpilot mobile is an all-in-one solution that combines in-app messaging , push notifications, user behavior tracking, and feedback collection, helping product teams drive adoption across both mobile and web apps. Error messages. Pro tip: Keep slideouts short and focused. Feature announcements.

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Analytic Tools Feedback Software Data Visualization User Testing 59

Usersnap

DECEMBER 20, 2024

In this blog, were diving into actionable tips, examples, and templates to help you craft release notes that educate, inspire, and drive adoption. Quick Tips for Better Release Notes Structure Group by category : Separate updates into features, fixes, and improvements for clarity. Ready to elevate your product communication game?

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Data Visualization Feedback Software User Testing Customer Feedback 52

Userpilot

MARCH 9, 2025

According to Harvard Business Review, 80% of new products fail, primarily because companies fail to conduct proper customer research. For example, if you take the in-app route, try Userpilot to trigger in-app messages inviting users who match the criteria to participate in a user interview.

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Research Software User Testing Analytic Tools Feedback Software 83

Centercode

JUNE 11, 2025

By customizing your message for each audience, you keep the core findings intact while showing each group what matters most to their work. Here’s how you might tailor the same customer insight: Product team: “Thirty percent of iOS users are abandoning checkout due to crashes in the payment flow.

User Testing 52

User Testing Customer Feedback Data Visualization Feedback Software 52

Userpilot

JUNE 10, 2025

Userpilot allows you to do this code-free. Trigger contextual in-app messages Contextual messages help to improve the user experience by showing them what to do at the right time without cluttering the UI. Let users swipe away intruding messages and record which prompts get dismissed to refine timing.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Customer Experience 52

Gainsight

JUNE 24, 2025

Quick Tip: Keep Ranks Meaningful Don’t just hand out “levels” for the sake of it. Plus, their use of peer reviews makes learning social. And when in doubt, ask them about it in a quick message: “Hey, how do you feel about this new badge?” The post The Power of Gamification in B2B appeared first on Gainsight Software.

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UX Planet

JUNE 30, 2025

billion in AI in 2024, making it the second-largest industry for AI spending (after software/IT services at $33 billion and ahead of retail at approximately $25 billion). Together, software, banking and retail account for 38% of the global AI spend. IDC estimates the banking industry will invest about $31.3 Investment Figures The U.S.

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Data Visualization Banking Reporting Tools Analytic Tools 72

Userpilot

JUNE 1, 2025

Enter mobile app analytics software that unlocks insights and empowers smarter decisions. What is mobile analytics software, and why do you need it? Mobile analytics software is a suite of tools designed to help you track, measure, and understand how your mobile app performs and how users interact with it.

Data Visualization 71

Data Visualization Analytic Tools Feedback Software Reporting Tools 71

PMLesson's Ace the PM Interview

FEBRUARY 20, 2025

" The recruiter will also review logistical information about the interview process and the role.    Technical screen The technical screen at JPMorgan Chase is a standard 45-minute coding challenge live on HackerRank of data structure and algorithm questions. Behavioral Tell me about yourself.

Reporting Tools 52

Reporting Tools Data Visualization Software Review Technical Review 52

PMLesson's Ace the PM Interview

MAY 15, 2025

You’ll likely get 10–20 minutes to answer behavioral questions or questions about your background and then the rest of the hour to complete a coding challenge. Coding Given a list of conversion items between symbols, write an algorithm to return the conversion ratio for each pair of symbols. Tell me about yourself.

Reporting Tools 52

Reporting Tools Software Review Artificial Inteligence Technical Review 52

Userpilot

MAY 29, 2025

Poor mobile UX design leads to high bounce rates, abandoned carts , and negative app reviews. The company drastically changed its interface, merging stories and private messages into a single, confusing feed. Pro tip: Use progressive disclosure when onboarding mobile app users. This article will provide an in-depth guide.

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Data Visualization Analytic Tools Feedback Software Research Software 87

PMLesson's Ace the PM Interview

MARCH 17, 2025

IBM is most widely known for its software and hardware products, but it also offers consulting services, data analytics, AI, and hybrid cloud solutions. Technical roles get a short coding challenge—typically a two-question, 30-minute assessment on HackerRank.  Design a distributed message queue. 

Analytic Tools 52

Analytic Tools Reporting Tools Research Software Technical Review 52

Userpilot

JUNE 30, 2025

You’ll also learn how to build your full sequence using user onboarding software like Userpilot, so you can turn more signups into engaged, paying customers. That kind of role-based personalization makes a huge difference in how the message lands. The message is focused, the benefits are clear, and the call to action stands out.

Onboarding KPIs 71

Onboarding KPIs User Testing Customer Experience Customer Feedback 71

Gainsight

MARCH 31, 2025

For example, expansion playbooks help lean CS teams: Automated Upsell Campaigns: Use automated emails or in-app messaging to promote relevant add-ons based on customer usage patterns. Proactive Check-ins and QBRs: Schedule regular check-ins and Quarterly Business Reviews to discuss growth strategies and highlight expansion opportunities.

Customer Experience 52

Customer Experience Reporting Tools Strategy Data Visualization 52

Userpilot

JULY 10, 2025

Value-add P.S. The email wraps with a LinkedIn engagement tip that ties directly to the new feature, encouraging deeper usage. It visually reinforces the message that the offer is limited, and time is ticking. This way, you can refine your upsell strategy by tailoring delivery to send the right message at the right time.

Data Visualization 52

Data Visualization Analytic Tools Embedded Analytics User Testing 52

Crafty CTO

JUNE 18, 2025

Full Spectrum MCP: Uncovering Hidden Servers and Clients Capabilities Speaker: Harald Kirschner ( VS Code , Microsoft ) – Session video Now we have authoritative from Microsoft: Harald Kirschner, a Principal Product Manager working on VS Code and GitHub Copilot , who was instrumental in releasing Agent Mode in Copilot.

Engineering 52

Engineering Software Review Artificial Inteligence Product Research 52

Userpilot

APRIL 8, 2025

Tip: Trigger short surveys at key moments, like post-onboarding or after a certain feature is used, to capture real-time, contextual feedback without disrupting the user experience. Tip: App analytics offer silent yet powerful feedback. Create mobile surveys in seconds with Userpilot. Track mobile analytics effectively with Userpilot.

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Customer Feedback User Testing Feedback Software Customer Experience 76

Userpilot

JUNE 4, 2025

I review my analytics dashboard to determine the number of daily active users (DAUs), weekly active users (WAUs), and monthly active users (MAUs) who use my app. Conversely, users may also leave negative app store reviews, which can deter more people from installing your app. For example, I take inspiration from Duolingos gamification.

Analytic Tools 71

Analytic Tools Data Visualization Feedback Software Research Software 71

Intercom, Inc.

AUGUST 21, 2019

Some 84% of people trust online reviews as much as a personal recommendations, reason enough why every business should be concerned with who reviews their product and what they have to say about it. What do we mean by the term “review sites”? Not all review sites are made equal. Peer review sites.

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Software Review Technical Review Reporting Tools Research Software 172

Alchemer Mobile

NOVEMBER 22, 2022

Distracting in-app messages. In-app messages are definitely valuable tools in the hands of the app developers to enhance their CX , especially when asking for feedback, but the timing of the in-app message is critical. There is already widespread mistrust towards many web applications due to misuse of the private information.

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Analytic Tools Feedback Software User Testing Customer Feedback 246

Intercom, Inc.

SEPTEMBER 26, 2018

Remember those halcyon days when software was sold through licenses and you only had to win over each customer once to stay profitable? This means crafting a message strategy that truly engages its recipients on a regular basis. The anatomy of an effective message. Example messages that facilitate customer engagement.

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Messaging User Testing Customer Feedback Customer Experience 202

The Product Coalition

AUGUST 12, 2020

To help you make a better-informed decision on the next tech partner for your business, we have prepared this guide to hiring the best offshore software development company. Offshore software development has become a popular practice for businesses worldwide. It’s a cornerstone of an offshore software outsourcing bible.

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Userpilot

MAY 7, 2024

What is an in-app messaging platform and why do you need it? In-app messaging is the hottest new method of customer engagement , with SMS and email engagement campaigns taking a secondary role. Here are 10 of the best in-app messaging platforms in 2024! Airship is the best in-app messaging platform for mobile applications.

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Analytic Tools Feedback Software Reporting Tools Software Review 104

Userpilot

SEPTEMBER 30, 2024

What is a messaging strategy? A messaging strategy is a marketing framework /plan that outlines how your brand communicates its key messages and unique selling proposition to its target audience. Why should you have a solid messaging strategy? This helps you stand out and connect more deeply with your target market.

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Messaging Research Software User Testing Analytic Tools 111

Alchemer Mobile

FEBRUARY 2, 2021

Once your landing page is live, you can start collecting leads, offer a preview of your app press and early adopters, and integrate with an analytics or A/B testing tool to test variations of your messaging strategy. App promo videos take your marketing to the next level by bringing your messaging to life. Need a hand getting started?

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Feedback Software Analytic Tools Research Software Product Research 264