Holiday messaging and chatbot tips for marketers

Inside Intercom

For ecommerce and consumer focused brands, the holidays offer a huge opportunity to grow your customer base and drive sales with chatbots and targeted messaging. Today, we’ll share a few tips to for using the same chatbots and messaging to exceed your acquisition goals.

Persuasion Tips: Pre-Handle Objections

The Secret PM Handbook

(This is the third article in my Persuasion Tips series.). Because I’d practiced my demo (another key persuasion tip – practice!), I knew what didn’t work well, and where errant error messages might appear.

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Tips for Rewriting a Digital Product

Roman Pichler

Alternatively, you may want to unbundle one or more features into a new product, as Facebook did with Messenger in 2014 when the company released the messaging feature as a stand-alone app. The post Tips for Rewriting a Digital Product appeared first on Roman Pichler.

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A Message on Coronavirus from 280 Group

280 Group

The tips in this article to Protect Mental Health are important to follow to make your time at home more productive and less isolating. We’d also like to share some tips that our own team has been practicing that may help you: Meditate/Pray. We are living in an extraordinary time.

9 In-App Messaging Examples That Boost User Engagement


In-app messages are popping up everywhere and SaaS products are no exception. Here are nine ways SaaS products are using in-app messages to drive user engagement. Salesforce used this in-app message to notify users of their improved setup.

Customer engagement guide: the what, why and how of effective messages

Inside Intercom

This means crafting a message strategy that truly engages its recipients on a regular basis. Below, we share key best practices for customer engagement, the anatomy of a good message, and a few examples to get your juices flowing. The anatomy of an effective message.

Product Management Productivity Tip #2: Master Email

280 Group

You may be tempted to respond immediately to messages as they come in. The post Product Management Productivity Tip #2: Master Email appeared first on 280 Group Product Management. How to Improve your Product Management Productivity by Mastering Email.

Tips for avoiding the “counterfeit yes” when asking for product feedback


Tip: Avoid asking leading questions with easy answers (read on for some ideas…). Tip: Apply the Rule of Three and ask the same thing in different ways. Tip: Early on in a feedback conversation, deploy a “no”-inducing question that puts the other party in control (e.g., “Do

4 Tips to Help Product Managers Manage Their Time Effectively

Mind the Product

This oldie-but-goodie LifeHacker post has endless tips and practices to experiment with. There isn’t much I can say about being flexible hasn’t already been said, but the message is still crucial enough to include: The more flexible you are, the easier your life will be.

3 Customer Engagement Tips for Lifestyle Apps


Let’s take a look at three customer engagement tips for Lifestyle apps, including a “scorecard” showing average engagement and feedback benchmarks in the category. 3 tips for Lifestyle apps. You could, but you probably won’t get your message across very effectively.

Working across land and sea: Tips for remote communication

Inside Intercom

Here are three tips – A.C.E. If you read a message that seems negative in any way, give yourself a minute to respond and short circuit any swirl happening in your mind. A great start is to explore the >3,000 standard emoji available on most messaging platforms.

When messaging becomes more than just chat: which apps should I use?

Inside Intercom

To help you get started, here are a few tips on how we decided which apps to feature in our own Messenger Home: 1. One pro tip: don’t feature too many apps on your Messenger Home. Leave me a message below. With our redesigned Messenger , businesses can do so much more than chat.

10 Tips For Operating A Virtual Customer Success Organization


Use modern online meeting tips. The best CS teams have extended customer success into the product via in-app messaging, walkthroughs, guides, surveys, and the like. However, especially during times like these, it’s critical to get the message right and the timing right as well.

Product Positioning Tip 3 of 7: Verbalizing a Product Overview in 30 Seconds

Proficientz – Product Management University

Learn this technique and more, and learn how to mobilize “scenario messaging” with your sales team! The post Product Positioning Tip 3 of 7: Verbalizing a Product Overview in 30 Seconds appeared first on Proficientz.

Tips for changing analytics providers: How Real Thread made the switch to Mixpanel


For example: If you add Mixpanel Messaging, which supports sending notifications through different channels, you could remove other options like Intercom or, both of which focus exclusively on notifications. Product & Growth Tips analytics Mixpanel partners

Tips for using Intercom to help with your Covid-19 response

Inside Intercom

To ensure your message reaches all the right people, there are some things you should do, and some you should avoid: Do send a chat or post in your app. Do send messages to engaged recipients only. Going from 100 emails a day to 10,000 can cause email providers to mark your message as spam. Don’t send messages to people who no longer use your product or service. The post Tips for using Intercom to help with your Covid-19 response appeared first on Inside Intercom.

Six Time-Saving Beta Testing Tips for Product Managers

Pragmatic Marketing

In last week’s webinar with Pragmatic Marketing , Centercode CEO Luke Freiler shared Beta Testing tips for product managers so they can, even with limited time and resources, leverage turnkey Customer Validation assets. More Beta Testing Tips for Product Managers.

Transitioning To Remote? Maximize Product Management Success With These Practical Tips

The Product Coalition

Some simple tips that worked for me include: Creating a ritual around my work, like getting dressed in clothes different from my regular “home” attire, and making some coffee.

How to get stakeholder buy-in for user research: 31 expert tips


” Communicate the right message to the right people. So the best advice would be to use your design thinking and storytelling abilities to communicate the right message to the right people.” Your language should never be a barrier to your message.

Tips for creating a great support experience during the holidays

Inside Intercom

To help you stay on top of your support this season – without increasing overhead – we’ve curated a few tips for automating your support load. Tip 1: Automatically answer common holiday questions. Tip 4: Empower customers to resolve their own holiday issues with self-service.

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Tips for Communicating with IT Stakeholders


The secret is knowing who needs to know what when, as well as tailoring your message for the intended audience. The post Tips for Communicating with IT Stakeholders appeared first on.

Lead Nurturing 101: How to get new customers beyond the free trial

Inside Intercom

“Every new signup will get the messages that are right for them” Traditionally, this has been done with a series of scheduled messages. You set up a drip campaign, where a message is sent on day 1, day 7, day 14 etc. The welcome message. The activation message.

Visual Elements In UI Design: 5 Tips On How To Use Them

UX Studio

Five tips on how to use them in practice. How you combine colors can enhance your website’s message. 5 tips on how to use visual elements in practice. Visuals help communicate the brand message better. What makes a website beautiful? We rarely stop and analyze why.

From hi to buy: 6 live chat etiquette tips for sales teams

Inside Intercom

In order to avoid confusion and delays, you should develop a live chat etiquette that sets the standard for your messaging. With that in mind here’s our top tips on developing your own company’s chat etiquette: Be proactive.

Five star advice: Insider tips for dealing with software review sites

Inside Intercom

Here are some tips to ensure you start the relationship on the right foot. Take time to personalize your message. The post Five star advice: Insider tips for dealing with software review sites appeared first on Inside Intercom.

7 Tips for Liberating Actionable Insights


Follow these 7 tips to make sure your research project findings are actionable and valuable Click To Tweet. With that in mind, here are 7 tips to make your next research project actionable, i.e. valuable. Remember, researchers are only the messengers and not the message. Follow these 7 tips to ensure your research is actionable, insightful and people know about it. The post 7 Tips for Liberating Actionable Insights appeared first on UserZoom.

6 Tips for App Developers to Maximize Mobile App Data Security

The Product Coalition

Another method to strengthen the authentication is to use dual-factor authentication involving security code sent via email or phone call or text message.

The Ultimate In-App Marketing Guide for Product Marketers in 2019


The tip will differ depending on context. A modal is essentially a message that appears on the screen. This can either be a CTA that directs them to a certain feature or setting, or simply a message that needs to be dismissed. Pros: + Users can’t miss your message.

Tips for Presenting Your Product Roadmap to Investors and the Board


How do you make sure you’re delivering the right message in an appropriate format to these heavy hitters, knowing everyone from the CEO on down is casting a critical eye on your every word? 9 Tips to Win Over the Room. Have a vision and message that rises above the daily grind and illustrates your passion, insight and attention to detail that makes them want to invest in you as much as in your product.

Reviving the Handwritten Thank-You Note: Tips, Tools, and a 4-Sentence Template

Atomic Spin PM

Here, I’ll share some tips, a four-sentence template, examples, and a tracking tool. A handwritten note in the mail elevates the message above the digital fray. For me, the ideal pen has a fine tip, and I like splurging on handmade notecards at my local paper shop.

6 tips to succeed in freelancing and remote work

The Product Coalition

Here are some basic tips for not being a fiasco when you work remotely or get a freelancer remote job: 1. Usually, in teams that have people all around the world, is not easy understand the flow of messages sent in a different hour. Just look the PR descriptions and commits messages is not enough. Oppositely to what many believe, remote work and freelance projects are not easy.

Tips For Both Setting Your Product’s Price And Then Getting It

The Accidental Product Manager

All too often we get this message as feedback from the company’s sales teams. The post Tips For Both Setting Your Product’s Price And Then Getting It appeared first on The Accidental Product Manager.

Eight workplace hacks to boost productivity for the day

The Product Coalition

it will wait for your picked duration of time before delivering your message. tips workplace productivity motivation happiness“We’re what we frequently do. Excellence then isn’t an act but a habit,” author Will Durant said while paraphrasing the ancient Greek philosopher Aristotle.

How to leverage in-app marketing for growth in 2019

Inside Intercom

All your messaging is marketing, both before and after the sale. This can be anything from in-app notifications and messages , to tooltips, splash pages, hard-coded user interface (UI) copy, banners or modals. In-app messages. In-app messages can be used to.

How a dating website optimized its user conversion funnel with Mixpanel


To increase engagement and reduce churn for existing users, we used Mixpanel Messaging to encourage users to take the next step in the flow, whether it was verifying their account or completing the questionnaire. Product & Growth Tips conversion Mixpanel partners onboarding UX

Announcing Custom Bots, the chatbots that drive business growth

Inside Intercom

This is just the tip of the tip of the iceberg. 2 Make your chatbots message people in a highly targeted way. Custom Bots allow you to control who sees different messages. Updates bots chatbots Custom Bots messaging operator

Top Tips for Product Leaders from the Chief Product Officer of Box: Jeetu Patel


Here is a summary of the tips shared by Jeetu Patel?—?Chief Teams of engineers get misdirected, product marketing goes out with the wrong message, sales sells the wrong thing and customer success faces escalation issues. Tip #1: Pick the right problem to solve #2.