Userpilot

OCTOBER 31, 2024

Which product feedback software should you choose for your SaaS? In this round-up, I cover 21 of the best product feedback software solutions. In this round-up, I cover 21 of the best product feedback software solutions. Social listening tools : Software for monitoring online conversations, brand mentions, and trends.

Feedback Software 52

Feedback Software Data Visualization Analytic Tools Research Software 52

Alchemer Mobile

NOVEMBER 10, 2022

Customers are then able to access the Apptentive product suite to send ratings prompts, survey customers for product information, use Message Center for customer service, send notes to drive positive outcomes, and push customers to upgrade to the latest version of their app. Airship is actually the parent company for our #3 tool, Apptimize.

Feedback Software 256

Feedback Software Analytic Tools Reporting Tools Data Visualization 256

Userpilot

JULY 10, 2024

Alongside usability testing, user experience interface guidelines allow you to build more intuitive and user-friendly solutions. In this blog, we explain eleven user experience and interaction design guidelines supported by real-life examples to improve product engagement. Add in-app messages via banners.

Customer Experience 99

Customer Experience Data Visualization User Experience Analytic Tools 99

Userpilot

JANUARY 20, 2025

Software bugs are a budget killer for your company and a buzzkill for your users. Even with a rigorous software testing process, one pesky bug always slips through. In 2014, a software error on Amazon caused some items to drop to just one penny. However, an error message kept popping up when I tried to input my details.

Reporting Tools 52

Reporting Tools Analytic Tools Data Visualization Software Review 52

Mind the Product

MAY 5, 2020

As product and solutions lead at Nifty , as well as a consumer of other software, I have started to piece together how I think the Coronavirus and ensuing remote collaboration phase will affect product development and market positioning for months and years to come. Price Sensitivity is Here to Stay. This appears in several forms.

Reporting Tools 217

Reporting Tools User Testing Customer Experience Software Review 217

Userpilot

AUGUST 26, 2024

You import your software subscriptions and can monitor all your spending, approve purchases, automate renewals, and control access from one place. Results : Userpilot improved customer engagement in just a week, with in-app messages significantly outperforming email. They can now fully customize their messages with our visual editor.

Feedback Software 104

Feedback Software User Testing Customer Communications Software Review 104

Alchemer Mobile

MAY 19, 2021

Customers are then able to access the Apptentive product suite to send ratings prompts, survey customers for product information, use Message Center for customer service, send notes to drive positive outcomes, and push customers to upgrade to the latest version of their app.

Feedback Software 236

Feedback Software User Testing Data Visualization Customer Feedback 236

Userpilot

MAY 22, 2024

Choose UX research tools with essential features , collaboration, reliable support , user-friendliness, scalability , integrations , and strong security. Userpilot enhances user experience through in-depth UX research, offering features to gather, analyze, and act on customer feedback.

Research Software 105

Research Software Data Visualization User Testing Analytic Tools 105

Userpilot

AUGUST 17, 2024

Additionally, their in-house help center was difficult to maintain, and users had no easy way to report issues from within the product. Solution : Zoezi chose Userpilot over other options like Pendo , ProductFruits, and Appcues due to its functionality, cost-effectiveness, and strong customer support. Userpilot dashboard builder.

Data Visualization 105

Data Visualization Customer Feedback Customer Experience Analytic Tools 105

Userpilot

JULY 10, 2024

And that’s why the customer experience software solutions you choose matter greatly. TL;DR Customer experience software helps you analyze, manage, and improve all facets of your product to boost customer satisfaction. It boosts customer satisfaction and helps deliver personalized customer experiences.

Analytic Tools 105

Analytic Tools Feedback Software Data Visualization Research Software 105

Userpilot

MAY 8, 2024

In-app messaging tools are powerful communication channels that improve app retention and enhance brand loyalty. As smartphones increasingly become central to the routine life of the modern person, in-app messaging enables you to engage your audience with just-in-time support. Intercom – best chatbot tool for in-app messaging.

Analytic Tools 105

Analytic Tools Feedback Software Data Visualization Reporting Tools 105

Intercom, Inc.

DECEMBER 12, 2018

By early 2018, Brinker had updated it with almost 2,000 more vendors — that’s nearly 7,000 marketing software companies fighting for the same buyers’ attention. The reasons for this growth – high-velocity economics of software innovation, the migration of money from old media to new media, etc. So let’s say Joe works for Pfizer.

Analytic Tools 223

Analytic Tools Research Software Feedback Software Reporting Tools 223

Userpilot

MAY 7, 2024

Product adoption software is the lifeblood of the modern product management process. In this article, we explore what product adoption software does and identify 12 of the best product adoption tools on the market. TL;DR Product adoption software drives users to adopt a product through carefully curated product experiences.

Analytic Tools 105

Analytic Tools Feedback Software Research Software Reporting Tools 105

Userpilot

FEBRUARY 12, 2023

Every user experience is composed of many microinteraction examples, big and small. In this blog post, we’ll look at some real-world examples of microinteraction use cases and learn how you can implement them into your own designs for better user experiences. How do microinteractions help improve the UX?

Customer Experience 98

Customer Experience User Experience User Testing Customer Feedback 98

Intercom, Inc.

FEBRUARY 20, 2018

In software, when you think of “onboarding”, you might think of tooltip tours where customers are shown the various components on the UI via pop-ups, or you might think of empty states , where the UI is in a unique one-time only state, giving the customer guidance on how to get started. But messaging alone isn’t an onboarding strategy.

Customer Experience 223

Customer Experience Framework User Testing Systems Review 223

Userpilot

JULY 29, 2024

Using software for product management. This article will examine some of the best product management software in the market. TL;DR Choose a product management platform with advanced features, a user-friendly interface, customization, third-party integrations, scalable pricing, robust security , and collaboration features.

Analytic Tools 105

Analytic Tools Feedback Software Research Software Data Visualization 105

Userpilot

MAY 17, 2025

In fact, 52% of users have abandoned a mobile app due to poor localization , and over 60% of B2B buyers say theyll choose a localized product over a more expensive one in a foreign language. Review competitor apps for languages supported. Staying competitive may require meeting user expectations for localization.

Analytic Tools 62

Analytic Tools Feedback Software Research Software Data Visualization 62

The Product Coalition

DECEMBER 23, 2021

When it comes to building financial software, the importance of great design skyrockets. And it’s great that more open-minded companies understand how important it is to think about all social groups when it comes to using the software. How to make sure that such software products are truly universal?

Weak Development Team 187

Weak Development Team UX User Testing Technical Review 187

Userpilot

MARCH 12, 2024

Workflow-based navigation : Creates a linear path for users to complete tasks or processes, suitable for applications with standardized processes. Spotlight pattern : Highlights parts of the UI to focus user attention, used during onboarding or feature introduction. ClickUp’s vertical menu.

Customer Experience 105

Customer Experience Research Software User Experience UX 105

Userpilot

MAY 30, 2025

Crash rate in the first session: Keep crashes under 1% of sessions to reduce uninstalls and bad reviews. Map metrics to key user journeys By hit friction points , so you can focus on fixes that boost completion rates at every critical step. You can even include it in your gamification strategy to re-engage users.

Onboarding KPIs 82

Onboarding KPIs Feedback Software Analytic Tools Research Software 82

Userpilot

APRIL 26, 2024

Do that by choosing the right customer tracking software for your business. To help you out, we’ve come up with a list of the 13 best customer-tracking software solutions in the industry. TL;DR Customer tracking software helps you monitor and analyze your users’ behavior across different channels. Get a demo.

Data Visualization 105

Data Visualization Analytic Tools Reporting Tools Software Review 105

Userpilot

JULY 9, 2024

Looking for the best customer experience management software to fuel growth and drive product adoption ? TL;DR Customer experience management software is a tool or suite of tools designed to help businesses manage, track, and optimize customer experiences. Search no further. Ready to get started?

Analytic Tools 102

Analytic Tools Feedback Software Research Software Reporting Tools 102

Userpilot

MARCH 5, 2025

To help you make the right choice, Ive gone through ten leading customer analytics platforms based on their strengths, features, pricing, and user reviews. Pendo – the best software for product-led insights. Mixpanel – the best cross-platform customer analytics software.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

JULY 18, 2023

It takes a fair bit of effort and time to keep up with the constant innovation in the product management software space. Fear not though, as our product management software guide will give you insights into some of the best-in-class applications that will boost your team performance and help you build successful products!

Analytic Tools 98

Analytic Tools Feedback Software Research Software Reporting Tools 98

Userpilot

MAY 7, 2024

Frustrated trying to design interactive software walkthroughs that drive activation? It’s a common experience. We also covered best practices to ensure your walkthroughs get high user engagement. TL;DR A software walkthrough is the process of guiding users through the main features and processes of a software product.

Feedback Software 105

Feedback Software Analytic Tools Reporting Tools Customer Communications 105

Userpilot

OCTOBER 27, 2023

Mixpanel cohorts enable in-depth analysis of user behavior but are time-consuming tedious to set up, and difficult to organize. The free Mixpanel plan doesn’t allow users to save their cohorts for future use. For example, a cohort may consist of users who interacted with a specific feature a set number of times over a period of time.

Data Visualization 105

Data Visualization Technical Review Analytic Tools Software Review 105

The Product Coalition

APRIL 20, 2023

An augmented reality app is a software application that blends digital visual content (and sometimes audio and other sorts) into the user’s physical environment. Many industries, including healthcare, public safety, tourism, and marketing, use augmented reality software for training, work, and consumer applications.

Technical Review 148

Technical Review Reporting Tools Vision Software Review 148

Userpilot

MAY 3, 2023

We also check out Pendo’s pricing plans and what its users think about it. TL;DR Pendo onboarding is a set of features you can use to help your users experience product value and become competent users. You start designing Pendo onboarding experiences by setting business and user goals. What is it?

Onboarding KPIs 98

Onboarding KPIs Software Review Analytic Tools Data Visualization 98

Userpilot

JUNE 28, 2023

This is the key question we answer in our in-depth review. HubSpot surveys are a feature of HubSpot’s feedback software that you can use to collect feedback to gain a better understanding of customer needs and pain points. Finally, make sure to customize the thank you message your recipients will see after submitting the survey.

Product Research 98

Product Research Data Visualization Software Review Feedback Software 98

Userpilot

APRIL 16, 2025

Explain clearly how your app's features can benefit the user. Collect user reviews and testimonials. For example, after an NPS survey , you can trigger an in-app message for promoters and encourage them to leave a public rating. Defining your message audience in Userpilot.

Feedback Software 62

Feedback Software Analytic Tools User Testing Data Visualization 62

Userpilot

MAY 28, 2025

This guide will cover nine proven mobile app engagement strategies that can help you turn your fleeting visitors into loyal daily users and boost engagement and retention. With Userpilot, you can design and deploy engaging experiences to guide users across your app, and announce new features. Error messages.

Analytic Tools 59

Analytic Tools Feedback Software Data Visualization User Testing 59

UX Planet

MARCH 3, 2025

In this guide, well explore various website types, their goals, key design considerations, and real-world examples to help you craft memorable experiences. SaaS (Software as a Service)Websites Purpose: SaaS websites aim to convert visitors into users by showcasing the products value, features, andpricing.

Reporting Tools 59

Reporting Tools Magazine Software Review Customer Experience 59

Userpilot

MAY 3, 2023

It enables you to create custom NPS surveys , analyze them, and program follow-up actions based on users’ responses. You can also launch surveys on both mobile (iOS and Android) and web platforms while reviewing survey analytics on a simple dashboard that helps you better understand customer insights. ” Review.

Data Visualization 97

Data Visualization Product Research Software Review Feedback Software 97

Userpilot

JULY 30, 2023

Thanks to the data, teams can gain a better understanding of user needs and make data-driven decisions to improve conversions, retention and deliver experiences that delight customers. Heap enables teams to collect, analyze, and visualize complete data about all aspects of user experience inside the product.

Data Visualization 98

Data Visualization Analytic Tools Software Review Technical Review 98

Userpilot

MARCH 30, 2025

Some ways to approach this strategy include: Offering a free trial or freemium plan to allow new users to realize the value of your app before they commit to a plan. Use referrals to encourage users to refer your app to others. Ask users to leave reviews on the app store to add social proof to your app.

Research Software 62

Research Software User Testing Customer Experience Customer Feedback 62

Userpilot

FEBRUARY 26, 2023

In this in-depth review, we’ll explore the features, benefits, and limitations of Mixpanel Analytics and why you might need to find a better alternative for you. TL;DR Mixpanel is a product analytics tool that helps companies measure and optimize user engagement. What is Mixpanel? Drop-off analysis.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Software Review 98

Userpilot

APRIL 30, 2024

Like any onboarding tool, it sets the tone for user engagement , adoption, and overall productivity. In this article, we provide an in-depth review of the tool, before introducing a superior, more versatile alternative that enables you to create more intuitive user experiences. It is a no-code tool for use in any web app.

Analytic Tools 102

Analytic Tools Feedback Software Software Review Systems Review 102