Mind the Product

APRIL 27, 2017

Different written and visual methods can be used to detail problems that target user experience as pain points. A separate set of both written and visual techniques can be used to define solutions that should be implemented in software to address the pain points. Focus on Core Problems. Written Methods.

Framework 109

Framework User Testing Research Software Feedback Software 109

Product Innovation Educators

NOVEMBER 26, 2018

How product managers combine process and metrics to achieve a successful product launch. Do you participate in launch planning, or what may also be called go-to-market planning? In some organizations, product managers are directly involved, but not always, and that is a waste. Preparing to launch.

User Friction 81

User Friction Strategy Research Software Marketing 81

Userpilot

JANUARY 25, 2021

Contrary to conventional wisdom, for B2B SaaS, you don’t need to fill in every little detail about your user like their favorite food or where they went to school to create a user persona – it’s not a dating profile. You can get an accurate picture of your ideal user just by asking three questions: Who are they?

Analytic Tools 55

Analytic Tools Research Software User Testing Customer Experience 55

Userpilot

MARCH 18, 2021

A successful customer retention strategy requires constant iteration and innovation to keep up with an ever-changing SaaS market environment. It’s also not like customer retention is the business of only one department. We have also asked experts from each department about their Customer Retention Strategy – so let’s dive in!

Feedback Software 52

Feedback Software Research Software User Testing Customer Experience 52

UX Studio: Product Management

DECEMBER 7, 2022

This specialization means that we have a deeper understanding of user needs that can help businesses make user-centric decisions. . Our usability research expertise can help you identify pain points, user needs, and opportunities for better UX solutions. Customer Discovery. They mainly focus on.

User Testing 52

User Testing Research Software Product Research UX 52

Userpilot

OCTOBER 29, 2020

The more product-led the company, the more post-signup activities the product marketer will do. The pre-signup activities include planning product launches, writing product and feature pages, writing help docs, FAQs, sales/cs enablement assets, and creating bottom-of-the-funnel educational content.

Analytic Tools 97

Analytic Tools Feedback Software Onboarding KPIs Product Marketing 97

PMLesson's Ace the PM Interview

APRIL 25, 2022

Tell me about a time when you influenced a product roadmap. Use data from your experience to talk to the efficacy of a product launch. What values are important in a brand and how are they communicated to the customer? How does working in VR affect mobility and what pain points may arise?

Product Marketing 52

Product Marketing Marketing Research Software User Testing 52

UX Studio

JUNE 30, 2023

We also develop products of our own, namely UXfolio, Copyfolio, and Archifolio. Our Services Our designing firm different digital services that can come in handy at every stage of the product lifecycle. And provide user-centric insights into product and design decisions. Dedication is a key value for us.

Research Software 60

Research Software Feedback Software Analytic Tools Reporting Tools 60

The Product Coalition

APRIL 24, 2023

A customer feedback repository is the place you keep all your feedback data. What is a customer feedback repository? A feedback repository is a central location where product teams can collect and organize customer feedback. Gathering customer feedback is crucial for creating successful products.

Feedback Software 104

Feedback Software Analytic Tools User Testing Customer Feedback 104

PMLesson's Ace the PM Interview

MAY 4, 2020

NPS scores measure customer experience by giving users the ability to tell us, on a scale of 0-10, how likely they are to recommend our product to a friend or colleague. User Interview I like to frequently schedule interviews with customers to not only nurture our relationship but also to get their feedback on our product.

User Testing 52

User Testing Enterprise Data Visualization Product Research 52

Userpilot

OCTOBER 6, 2022

How comprehensive is your SaaS company’s approach to customer communication? According to research conducted by PWC, one in three consumers would walk away from a brand they love after just one bad customer service experience. Setting and tracking customer service communication metrics.

Customer Communications 80

Customer Communications Feedback Software Research Software Analytic Tools 80

Userpilot

JANUARY 14, 2024

TL;DR A product manager leads the product management team and is responsible for overseeing all stages of the product development process. Typically, product managers are responsible for market and user research, product discovery , feature prioritization , and roadmapping. Core product manager skills.

Data Visualization 97

Data Visualization Analytic Tools Research Software Feedback Software 97

Userpilot

DECEMBER 12, 2022

Userpilot is a product growth platform that allows you to harness user data to drive customer engagement and product adoption. Userpilot is particularly useful for product managers , product marketing managers , and customer success or support managers. Custom events analytics. Let’s get to it!

Data Visualization 95

Data Visualization Analytic Tools Customer Feedback Feedback Software 95

Intercom, Inc.

MARCH 5, 2018

At Intercom, we’re always experimenting with new ways to deliver a better user experience through live chat and have learned a couple of lessons from more than 20,000 customers using our chat solutions. Thankfully, it’s now easy to offer live chat only to prospects who match your ideal customer profile. Be selective.

Customer Experience 204

Customer Experience User Friction Product Research User Testing 204

ProductPlan

JUNE 18, 2021

Product marketing’s official job is to leverage a deep understanding of the buyer to drive GTM—connecting product, sales, and marketing. Product marketing is all about aligning product and go-to-market strategy —product launches, positioning, segmentation, and pricing—and then putting that strategy into practice.”.

Product Marketing 60

Product Marketing Marketing Product Management Product Manager 60

Userpilot

DECEMBER 11, 2022

A B2B marketing strategy is any marketing activity aimed at turning other companies into customers. To create an effective B2B marketing strategy, you should first identify your target audience and then work on positioning your product to reach potential buyers. What is B2B Product Marketing? Sample user persona.

B2B 94

B2B Feedback Software Product Marketing Customer Experience 94

Userpilot

NOVEMBER 13, 2023

How can you craft a product launch email to build anticipation, supercharge your sales, and establish a strong connection with your target audience? Indeed, a successful product launch email campaign is essential to the success of your product growth strategy. What is a product launch email?

Product launches 81

Product launches Feedback Software Reporting Tools User Testing 81

ProductPlan

MAY 21, 2019

Your old goal of improving the product to increase growth and usage now has a new friend riding shotgun—integrating with your new corporate overlords. Oh, and you get to do all this while navigating a completely new corporate culture and learning the names and quirks of hundreds of new coworkers. Try it Free. Enterprise. Integrations.

User Friction 67

User Friction Research Software User Testing Customer Experience 67

Userpilot

JULY 18, 2023

TL;DR A product manager is in charge of the entire product lifecycle. They oversee the development, design, and delivery of the product and its further growth. Based on the research, PMs develop the long-term product vision and product strategy that are aligned with the overall business strategy.

Data Visualization 86

Data Visualization Product Research User Testing Onboarding KPIs 86

Userpilot

FEBRUARY 20, 2020

In the words of Dave Gerhardt of Drift : Traditional marketing focuses on acquiring and converting customers. Product marketing on the other hand focuses on marketing to customers, driving demand and adoption, all with the goal of creating happy, successful customers. The three pillars of product marketing.

Feedback Software 82

Feedback Software Research Software Product Marketing User Testing 82

Userpilot

FEBRUARY 20, 2020

In the words of Dave Gerhardt of Drift : Traditional marketing focuses on acquiring and converting customers. Product marketing on the other hand focuses on marketing to customers, driving demand and adoption, all with the goal of creating happy, successful customers. The three pillars of product marketing.

Feedback Software 63

Feedback Software Research Software Product Marketing User Testing 63