Balsamiq

JULY 13, 2018

We recently began doing 1-on-1 video interviews as part of a user research initiative, which we described in a post a few months back called User Research: How to Start Talking to Your Users. I work in the Transportation industry with a focus on the Trucking vertical. My role at Optym is Product Manager (for RouteMAX).

User Testing 49

User Testing Customer Feedback Research Software Product Research 49

Balsamiq

JULY 13, 2018

We recently began doing 1-on-1 video interviews as part of a user research initiative, which we described in a post a few months back called User Research: How to Start Talking to Your Users. I work in the Transportation industry with a focus on the Trucking vertical. My role at Optym is Product Manager (for RouteMAX).

User Testing 40

User Testing Customer Feedback Research Software Product Research 40

Imaginary Cloud - Design

APRIL 16, 2020

So the solution came: getting more toilets on the way to the gates so the elderly would not have to walk for too long, and so spend more time on the way to the toilet. Not long after, the implemented solution did not seem to bring any results since the same incident kept happening. Don't underestimate user research. Seth Godin.

User Testing 113

User Testing Research Software Customer Experience Customer Feedback 113

UX Studio

FEBRUARY 15, 2024

With his help, in this episode, we delve into the creation of Budapest GO, a game-changer application for public transport in Budapest. He’s worked with clients in banking, insurance, mobility, and logistics, with a notable project being the Budapest GO initiative with BKK (Center of Budapest Public Transport). Viktor: Sure.

Research Software 62

Research Software Analytic Tools Transportation Feedback Software 62

Userpilot

JUNE 27, 2022

With these patterns in mind, you can design your app in a way that will appeal to your users and make them take the actions you want. In the following article, we will discuss several UX design principles, explaining why users behave the way they do and how you can use these principles to your advantage. What is user psychology?

Customer Experience 52

Customer Experience User Testing Analytic Tools Research Software 52

Product Talk

SEPTEMBER 11, 2019

After sharing how I thought the business could improve based on the market situation, customer feedback , and some new ideas that leveraged our core technologies, she looked at me and said: “What are you doing? I’m researching. And, within that domain, I’ve started to specialize in mobility and transportation-related things.

Research Software 185

Research Software User Testing Data Visualization Feedback Software 185

Product Talk

MAY 10, 2023

It involves strengthening your understanding of business outcomes , fostering collaboration in product trios , and cultivating many other habits like conducting regular story-based interviews , mapping opportunities on the opportunity solution tree , and identifying and testing assumptions. Teresa: Who are your typical customers?

Product Research 130

Product Research User Testing Feedback Software Research Software 130

UX Planet

FEBRUARY 13, 2024

TikTok , the most downloaded app of all time, broke a lot of design rules. Christopher Alexander Neighborhoods, towns, and cities from their literal names to their reputations are defined by what keeps occurring there. Just like users influence the products they use based on user research and user-centered design.

Research Software 66

Research Software Customer Experience User Testing Systems Review 66

eG Innovations

AUGUST 11, 2022

Recently, we hosted a great Citrix Monitoring Masterclass presented by George Spiers (Citrix CTP and Independent Citrix Architect) and Nanda Kumar (Director of Solution Delivery, eG Innovations). Integrating Citrix monitoring with ITSM help and service desk tools such as ServiceNow. 1 About Citrix Monitoring Tools.

Analytic Tools 52

Analytic Tools Data Visualization Reporting Tools Research Software 52

The Product Coalition

OCTOBER 23, 2019

Booking, Airbnb, and Expedia disrupted the travel industry by empowering customers with new tools to build their routes, find itinerary options and plan activities. At the same time, travel giants, who heavily invest in their feature-rich apps, set a high bar for travelers’ expectations.

Reporting Tools 60

Reporting Tools Travel Data Visualization Research Software 60

UX Studio: Product Management

AUGUST 26, 2020

They envisioned a mobile app that would let users explore local shops nearby, allow them to see what services they offer and enable them to order a custom package put together just for them. Hence the name: Pakk, which means package in Hungarian. Their initiative reached out to UX studio to ask for help with designing this product.

User Testing 55

User Testing Research Software Feedback Software Product Research 55