Gainsight

AUGUST 5, 2022

Imagine you are a Customer Success Manager (CSM), and you wonder what the future holds for you. You learned about other roles where your experience in CS can be a springboard for those positions. The job has become a launching pad of sorts to other positions within and outside of CS. Paths Beyond CSM.

Reporting Tools 59

Reporting Tools Feedback Software Technical Advisors Data Visualization 59

Mind the Product

NOVEMBER 30, 2017

TalkTalk was fined £400,000 in 2016 for failing to have appropriate technical and organisational measures in place to secure its customers’ personal data, and for keeping their personal data for longer than necessary. Why am I writing about this for the Mind the Product blog? Under the GDPR this fine could have risen to £35 million.

Data Visualization 86

Data Visualization Technical Review Reporting Tools Technical Advisors 86

Product Innovation Educators

AUGUST 15, 2016

Product managers often work in diverse teams and need good team management skills to be successful. To explore managing teams, I invited a frequent keynote speaker and coach who companies invite to teach them about improving teams and their work. Practices and Ideas for Product Managers and Innovators.

Technical Advisors 55

Technical Advisors Product Research Product Management Product Manager 55

Intercom, Inc.

JANUARY 14, 2021

With a background in computer science and an MBA, he soon realized that understanding the markets and customers is as important as building the products. And so, in 2014, he founded Productboard , a product management system that incorporates customer feedback and insights to help product teams build better products.

Feedback Software 225

Feedback Software Research Software Analytic Tools Product Strategy 225

Department of Product

MARCH 28, 2022

How to Keep on top of Trends that Matter to Product Managers Decide when to care about trends and when to sit back and watch what happens next Trends and the product lifecycle Imagine your product strategy stayed exactly the same for the next 10 years. What would happen? Because everything’s always changing.

Technical Review 52

Technical Review Technical Advisors Reporting Tools Data Visualization 52

ProductCraft

AUGUST 7, 2018

When his boss noticed his performance, he was asked to train everyone on the team, which ultimately landed him a product manager position. Years later, he created another playbook, this time for creating products, with the mantra that if you can’t do it in under ten steps, you’re making it too hard. . Privacy Policy.

Technical Advisors 51

Technical Advisors User Friction User Testing Engineering 51