The Product Coalition

JANUARY 25, 2024

We’d like to thank Tremis Skeete, Executive Editor of Product Coalition for his valuable contributions in the research, development and writing of this article. We also thank Product Coalition founder Jay Stansell, who has provided a collaborative product management education environment.

Artificial Inteligence 137

Artificial Inteligence Reporting Tools Feedback Software Research Software 137

Product Bookshelf

APRIL 15, 2024

A good strategy consists of a diagnosis, guiding policy, and coherent actions. Why is product strategy so hard? “What is product strategy?” ” for top spot on the product management post leaderboard. He defines strategy as consisting of a kernel: diagnosis, guiding policy, and coherent actions.

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Product Strategy Weak Development Team Strategy Data Visualization 62

The Product Coalition

JANUARY 12, 2023

To ensure that cultural transformation initiatives are successful, organizations must focus on creating a positive workplace culture. Digital Transformation: What Product Managers Need To Know was originally published in Product Coalition on Medium, where people are continuing the conversation by highlighting and responding to this story.

Artificial Inteligence 131

Artificial Inteligence Data Visualization Analytic Tools Research Software 131

Product Culture

NOVEMBER 8, 2023

A few months ago we talked about Hidden Power - people who have influence well beyond their title or position on the org chart. For more information about our privacy practices please visit our Privacy Policy here. They should be strong on visual design and willing and able to challenge the product manager's thinking.

Naming 52

Naming Startups Messaging Presentation 52

ProductPlan

DECEMBER 3, 2020

In turn, better, more informed decisions lead to better relationships and better products. Avoiding False Positives of Survivor Bias. In product management, survivor bias is often a result of concentrating on the most active customers. This is because active, engaged users are more positive and engaged.

User Testing 89

User Testing Product Management Product Manager Customer Experience 89

The Product Coalition

MAY 9, 2020

Emerging Product Strategy Product Management in the Time of COVID Part I: Stopgaps & Scaled Retention Strategies This first article in the series highlights customer retention strategies for products adapting to changes in customer behavior. This one came from a VP of Product in the US.

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User Testing Product Research Customer Experience Customer Feedback 79

Product Culture

APRIL 12, 2023

Subscribe to my weekly Nano-letter: Sign Up Subscribe to One Thing Weekly Name * First Name Last Name Email * Our Privacy Policy * You can change your mind at any time by clicking the unsubscribe link in the footer of any email you receive from us, or by contacting us at bruce@productculture.com. We will treat your information with respect.

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Naming Leadership Definition Branding 52

Mind the Product

AUGUST 16, 2019

Product extension platforms – these are platforms whose purpose is to enable third-party app developers to improve your product so it is more appealing to customers. A basic example is the iPhone – while it is a product itself, the apps that developers have for it are what really make it special. Invest in community.

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Data Visualization Customer Experience Management Management 155

Product Culture

JUNE 14, 2023

Some tips we’ve amassed over the years: Subscribe to my weekly Nano-letter: Sign Up Subscribe to One Thing Weekly Name * First Name Last Name Email * Our Privacy Policy * You can change your mind at any time by clicking the unsubscribe link in the footer of any email you receive from us, or by contacting us at bruce@productculture.com.

Naming 52

Naming Product Research Positioning Information 52

The Product Coalition

APRIL 12, 2021

We all want to be part of something bigger and have a positive impact, so as a leader share the challenges and the ambitions of the company and of the product. Team buildings: at Aircall we updated our HR policy for every department to have a team building every quarter. Make sure the objectives are clear during onboarding.

Customer Experience 114

Customer Experience Product Management Product Manager User Testing 114

Userpilot

APRIL 25, 2022

Are you using a friction log to track and prioritize what to improve in your product? In this guide, our aim is to help savvy product managers understand what friction logs are, where you might use them, and how to create them. Positive vs negative friction. Why should product managers use friction logs?

Feedback Software 98

Feedback Software Analytic Tools Data Visualization User Testing 98

ProductPlan

MARCH 20, 2019

5 Ways to Leave a Company with a Positive Last Impression. Whatever your situation, honesty is the best policy. Championing your former company, referring others, and offering product feedback are all ways in which you might stay closely connected for years to come. Give yourself time to connect with coworkers one on one.

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Positioning Construction Feedback Software Customer Experience 65

ProductPlan

SEPTEMBER 24, 2019

Why Product Managers are More Susceptible to Imposter Syndrome. Product managers (PM) are particularly vulnerable to experiencing imposter syndrome. There a few reasons why product managers might be more susceptible to the feeling. First, no one gets a degree in “product management.”

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Weak Development Team Product Management Product Manager Management 84

PMLesson's Ace the PM Interview

MAY 5, 2020

So, what’s the difference between a Product Manager (PM) and a Product Marketing Manager (PMM)? Both Product Managers and Product Marketing Managers often work very closely together and share project ownership, they generally have different sets of responsibilities that require different skill sets.

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Product Marketing User Testing Marketing Analytic Tools 52

The Product Coalition

MARCH 17, 2020

EU Tour | Remote Work COVID-19 Special Edition with distributed systems of work specialist Tim Buzza If you, your team, or your business has rapidly decided to introduce a mass work-from-home policy in response to the COVID-19 issue, you need to listen in to this episode to discover what to do and not do, for this to be successful.

Positioning 78

Positioning Product Management Product Manager Management 78

Department of Product

FEBRUARY 18, 2022

SaaS Pricing Models for Product Managers 6 ways to price your SaaS product using leading SaaS businesses as inspiration Pricing a product is a critical part of product management; it’s rarely something product teams will or should do themselves and will typically involve a blend of product, marketing and sales.

Research Software 52

Research Software User Testing Product Management Product Manager 52

The Product Coalition

MARCH 8, 2023

To better convey the impact of IT, they should present the story of how IT has positively impacted critical business outcomes through meaningful metrics. Data governance: Establishing policies, procedures, and processes to ensure consistent data quality and management across an organization can be challenging.

Healthcare 78

Healthcare Data Visualization Research Software Systems Review 78

The Product Coalition

SEPTEMBER 15, 2019

Data protection laws ensure we don’t misuse the personal details we collect in the digital era, and HR policies make sure we all play nice. But what about in product management? Should there be a code of ethics for Product Managers? Being a Product Manager isn’t like being a therapist, doctor, or lawyer.

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User Testing Technical Review Product Management Product Manager 60

The Product Coalition

FEBRUARY 19, 2019

It is a cost that won’t necessarily produce any positive outcomes. Internal training not only adds knowledge to an existing base but also allows for teams to develop a more cohesive sense of internal policies. This article was originally published on The Product School blog. It’s a simple formula. Team consistency=efficiency.

Weak Development Team 60

Weak Development Team Analytic Tools Reporting Tools Product Management 60

ProductPlan

MARCH 13, 2019

Product management is a role largely comprised of soft skills and strategy, which, at first glance, would make it difficult to quantifiably measure. The benefit of including quantifiable metrics in evaluating a product manager’s performance is, well, immeasurable. A product manager is not their product.

Product Management 76

Product Management Product Manager User Testing Product Research 76

The Product Coalition

MARCH 17, 2020

If you, your team, or your business has rapidly decided to introduce a mass work-from-home policy in response to the COVID-19 issue, you need to listen in to this episode to discover what to do and not do, for this to be successful. There are a LOT of mistakes you can make when introducing a work from home policy.

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Positioning Leadership Product Management Product Manager 79

Bain Public

OCTOBER 4, 2022

Title: How Product Managers Build Reputational Capital Within Their Organizations. Paul Ortchanian is exceptionally knowledgeable and well-rounded in all aspects of product management. Episode Information. Listen on: Apple , Spotify. About Paul Ortchanian. About Paul Ortchanian.

Entertainment 52

Entertainment Customer Experience Leadership B2B 52

ProductPlan

DECEMBER 2, 2020

In turn, better, more informed decisions lead to better relationships and better products. Avoiding False Positives of Survivor Bias as a Product Manager. In product management, survivor bias is often a result of concentrating on the most active customers. the data you don’t have). When are we done solving?

User Testing 40

User Testing Product Management Product Manager Customer Experience 40

Bain Public

OCTOBER 25, 2022

Many CEOs will tell you that they’re the best-informed people when it comes to knowing what customers need — and that they’re in the best position to drive decisions on product priorities. What happens here is that these expectations and this type of behaviour become the primary contributor to product strategy gridlock.

Leadership 52

Leadership UX Events Customer Experience 52

Product Bookshelf

NOVEMBER 22, 2020

Product management takeaways : If you’re responsible for developing a strategy for your company, product, or feature, this book will help you create a good strategy rather than a mashup of vision, goals, and mission. Good strategy contains a diagnosis, guiding policy, and coherent actions. Strategy is about focus.

Strategy 62

Strategy Research Software Vision Government 62

Mind the Product

APRIL 16, 2018

Matthew Zito is director of product management at DIY website builder Squarespace, a business whose mission is to make beautiful products to help people with creative ideas succeed. Second, they considered the idea of changing policies, because the business models that they used didn’t always work for pro users.

User Testing 74

User Testing Customer Feedback Customer Experience Feedback Software 74

Alchemer Mobile

MARCH 26, 2021

Using customer feedback to prioritize your product roadmap might seem like an obvious strategy, but very few companies actually do it. Perhaps you’re looking for feedback on a specific product feature like login or the mobile order and pay experience. Start by asking four questions: What do I want feedback on?

User Testing 257

User Testing Customer Experience Feedback Software Research Software 257

The Product Coalition

SEPTEMBER 2, 2019

After that, the startup is pushed to get outside the building and understand the necessity of real customer feedback management for product managers who try to improve the product. These insights are crucial to the success of your product concept, but not the only ones. Position your product.

User Testing 60

User Testing Customer Feedback Product Research Customer Experience 60

UX Studio: Product Management

MARCH 24, 2021

We named this new position the Studio Lead. With the new management layer in place we felt our weekly discussions about recent issues were too chaotic. But in reality bad workplaces suffer from bureaucracy, bad leadership, micromanagement, stupid policies and the lack of trust in employees.

Feedback Software 105

Feedback Software Research Software Leadership UX 105

ProductPlan

NOVEMBER 3, 2021

Effective product team communication is not about talking to your team more often or providing them with more granular tasks. As a product manager, you need to create an atmosphere that keeps the lines of communication open. Industry surveys reveal that product managers view communication skills as the most important.

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Weak Development Team Product Research Customer Feedback Feedback Software 95

The Product Bistro

DECEMBER 11, 2018

Working for a time in a cross division product management group. NT9000 product releases. We finally worked out the legacy issues, and had a structured product platform. I do (and did) enjoy the interaction at the tradeshows, and I went to a pretty hefty number for a mere product manager. Semicon Japan.

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Sales Training Travel Customer Experience Messaging 195

PMLesson's Ace the PM Interview

MAY 16, 2022

It is currently one of the most in-demand tech positions. If you have a background in engineering or network security, this position may be perfect. Despite the similarity of the titles, these are distinct positions that come with different responsibilities. The cybersecurity field is booming. What Does a Security Engineer Do?

Reporting Tools 52

Reporting Tools Engineering Technical Review Software Review 52

Gainsight

AUGUST 5, 2022

Imagine you are a Customer Success Manager (CSM), and you wonder what the future holds for you. You learned about other roles where your experience in CS can be a springboard for those positions. The job has become a launching pad of sorts to other positions within and outside of CS. Paths Beyond CSM. Moving Forward.

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Reporting Tools Feedback Software Technical Advisors Data Visualization 59

Mixpanel

SEPTEMBER 23, 2021

A product manager over there explained to me that she reached for feature flagging to be able to safely “shoot the moon.” Meanwhile, spending time and resources conservatively iterating on something that might not impact your users’ experience in a positive way could wind up being a mistake in itself.

Analytic Tools 97

Analytic Tools Data Visualization User Testing Reporting Tools 97

The Product Coalition

SEPTEMBER 4, 2020

My journey to product management was not what you might expect , but then again, maybe you would. Challenges aside, I enjoyed the close-knit teams and easy access to upper management which enabled quick decision making. The manager gave us the green light, and the developers and I formed a product team.

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Weak Development Team Systems Review Customer Experience Software Review 126

Mind the Product

NOVEMBER 30, 2017

Why am I writing about this for the Mind the Product blog? The GDPR introduces the statutory position of Data Protection Officer (DPO), with the task of ensuring that a business complies with GDPR. Likewise your privacy policies and data protection policies may need to be reviewed. What Does a Data Protection Officer do?

Data Visualization 84

Data Visualization Technical Review Reporting Tools Technical Advisors 84

Bain Public

SEPTEMBER 28, 2021

In his panels, Paul will discuss the key challenges product leaders face when dealing with the polarity of sustainability vs financial viability. Startups that have sustainability programs want to persuade customers that they are working to have a positive effect on the world, and can be useful to the worldwide community.

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User Friction User Testing Customer Experience Startups 52