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How customer expectations are rising – and what to do about it

Intercom, Inc.

Nearly two-thirds (58%) would sever their relationship with a business due to poor customer service. With customer experience rapidly becoming a key differentiator , resulting in increased consumer loyalty, more revenue, and greater cost savings, it’s more important than ever to stand out or lose out. With empathy. “I

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How to Build a Crypto Prediction and Opinion Platform?

The Product Coalition

User Experience (UX) Creating an intuitive and user-friendly interface is vital to engage users effectively. The user experience encompasses how users interact with the platform, access predictions, and customize their settings. A seamless and enjoyable user interface encourages user retention.

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Building an Efficient Release Management Process

Split

Without dependable deployment processes, teams face greater technical debt, production issues and risk of downtime, and delays in unlocking business value from code. This helps ensure adherence to change management policies while empowering developers through faster feature rollout.

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Top Six eCommerce QA Tips: What to Undertake to Keep Ahead of the Competition

The Product Coalition

The pressure is only increasing due to the influence of the pandemic, as more consumers begin to shift their preference to the comforts of home. Unfortunately, within the eCommerce field, high-priced data breaches occur frequently due to the influx of pandemic-related web traffic.

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What Does a Security Engineer Do?

PMLesson's Ace the PM Interview

It is currently one of the most in-demand tech positions. This ultimately means it is a perfect time to jump into the security engineer role if you're interested in information technology security. Security engineering (or cybersecurity engineering) is the discipline of engineering focused on developing secure technical systems.

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Interview: Paul Boag on the “User Experience Revolution”

Userzoom

Headlining the event was Paul Boag , a leader in Digital Strategy and User Experience Design, who brought his manifesto on ‘How to Start a User Experience Revolution’ and inspired our audience to ‘light a fire’ under their efforts to get stakeholders more invested in UX.

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The Top 10 Metrics a Citrix Administrator Must Monitor in Their Environment

eG Innovations

Citrix application and desktop virtualization technologies are widely used by organizations that are embarking on digital transformation initiatives. The success of these initiatives is closely tied to ensuring a great user experience for end users as they access their virtual apps and desktops. 1 Logon Times.