Remove Positioning Remove Sales Training Remove Technical Review
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Emergence Capital’s Doug Landis on telling stories that sell

Intercom, Inc.

I help source and complete deals, and I perform due diligence on deals. We’re not into B2C, we’re not into IoT, we’re not in health tech; we’re hyper-focused, and that’s also what allowed me to step into this role after being an operator for the last 20 years. It didn’t exist 15 years ago.

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Emergence Capital’s Doug Landis on telling stories that sell

Intercom, Inc.

I help source and complete deals, and I perform due diligence on deals. We’re not into B2C, we’re not into IoT, we’re not in health tech; we’re hyper-focused, and that’s also what allowed me to step into this role after being an operator for the last 20 years. It didn’t exist 15 years ago.

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Mismatched Expectations: Product Information and Sales Teams

Mironov Consulting

Lately, I’ve been writing a lot about entirely predictable goal misalignments between the maker side (product, engineering, design) and the go-to-market side (sales, marketing, customer success) of tech firms, especially at B2B/enterprise software companies.  That that the world cares deeply about the details.

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How to Build a Solid SaaS Onboarding Strategy: Step-by-Step Guide

Userpilot

When your orchestra works in perfect harmony across all departments, you’ll be better equipped to provide a positive experience to users. Researching your customers, personalizing your onboarding flows, and split-testing elements will all contribute towards a more positive experience throughout the entire customer lifecycle.

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What is the Product Operations Career Path?

ProductPlan

A product operations manager at a smaller technology company may engage in different activities than someone at a larger firm. Excerpt of responsibilities for a product operations specialist position (via LinkedIn) at Muck Rack. Excerpt of responsibilities for a product data analyst position (found on LinkedIn) at MX.

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Top 10 Instructional Design Software For Creating Customer Training Programs

Userpilot

Instructional design software is helpful for SaaS teams since you don’t need technical knowledge to build learning material that helps increase product adoption. Userpilot review on G2. “We It’s part of a larger lineup of Articulate 360 products, including Rise 360, Content Library 360, and Review 360. Apty review on G2.

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Sales Enablement Manager Job Description and Templates

Userpilot

Create custom content : Don’t mass-produce sales resources based on general use cases. Don’t say no to technology : Leverage the right tools to effectively streamline the sales processes, automate repetitive tasks, and empower the sales team to work more efficiently.