Userpilot

DECEMBER 22, 2023

How do you write a UX microcopy that helps users accomplish their objectives and drives conversions? That’s what our guide to microcopy in UX design covers, so if you’re after the answer, you’re in the right place! Microcopy localization is an opportunity to make the user experience more inclusive.

Analytic Tools 99

Analytic Tools Feedback Software UX Data Visualization 99

ProductPlan

FEBRUARY 22, 2023

The pressure doesn’t let up even after you decide on your product strategy and communicate your vision on your roadmaps. A successful product never sacrifices the user experience. And the one area that you should never skimp on in your development recipe is user experience (UX).

Customer Experience 59

Customer Experience User Testing User Experience Customer Feedback 59

UX Planet

MARCH 5, 2024

Just as the physical world operates under predictable cause-and-effect relationships, so too does the world of User Experience (UX) design. Behind every interaction on every digital interface, lies a series of cause-and-effect relationships, dictating the predictable outcomes and human behaviors we encounter as users.

Data Visualization 84

Data Visualization UX Research Software Feedback Software 84

UX Planet

JANUARY 18, 2024

UX research emerges as a pivotal factor in crafting user-centered designs and strategies. This process, often undervalued in real-world scenarios, is crucial for understanding user behaviors, needs, and preferences. We will explore how even within budget or feasibility constraints, UX research remains indispensable.

Data Visualization 84

Data Visualization User Testing Research Software Product Research 84

Userpilot

MARCH 24, 2024

Looking for user flow examples to inspire your UX design process ? This article shows you 11 examples across different user journey stages. We also cover best practices to help you create logical user flows and develop memorable user experiences. Collect user feedback to improve your user flows.

Data Visualization 99

Data Visualization Customer Feedback Analytic Tools User Testing 99

UX Planet

JANUARY 15, 2024

However, some app companies, particularly major organizations, especially those in the social media industry, have misused design principles, User Experience (UX), and even our understanding of human psychology to boost their profits. making users feel good.

UX 91

UX User Testing Customer Experience Artificial Inteligence 91

UX Planet

FEBRUARY 2, 2024

We will explore how these emerging technologies could revolutionize user research in the coming years. We will examine concrete use cases as well as ethical considerations to ensure a positive future. Personalize content and features based on individual user models.

User Testing 85

User Testing Research Software Product Research Artificial Inteligence 85

Userpilot

JANUARY 15, 2024

Looking for ways to incorporate empathy in UX design? We cover: The difference between sympathy and empathy in UX design. Steps to conduct user research and incorporate empathy into your design thinking process. Tools for user research and empathic UX design. Identify user experience gaps and reduce friction.

User Testing 103

User Testing Customer Experience Data Visualization Research Software 103

Userpilot

OCTOBER 4, 2022

Wondering which attitudinal metrics you should track to measure the effectiveness of your UX ? Along with numerous operational metrics (cost per acquisition) and business metrics (revenue per month), you should also pay attention to user experience metrics. These help you understand: how users feel about your product.

Customer Experience 75

Customer Experience Onboarding KPIs Feedback Software Analytic Tools 75

Userpilot

NOVEMBER 30, 2023

What is the UX research process? It also outlines a 9-step guide on how to conduct UX research for product managers and UX designers. TL;DR The UX research process is a sequence of steps to collect and analyze data on user interactions with the product to better understand their needs and preferences.

Product Research 88

Product Research User Testing Research Software Data Visualization 88

Userpilot

SEPTEMBER 10, 2022

Do you know which user experience survey questions to ask? The right ones can give you data that uncover insights such as user sentiment and the like. This post lists the different questions to ask users on your survey concerning their experience with your software. What are user experience surveys?

Customer Feedback 87

Customer Feedback Product Research Feedback Software User Testing 87

Userpilot

MAY 1, 2024

This article provides a step-by-step process to elevate your product experience from “good enough” to “superb”. TL;DR Digital product experience encompasses all customer touchpoints and interactions with a digital product across its lifecycle. It’s also not the same as user experience. Book a demo to find out more.

Customer Experience 87

Customer Experience Feedback Software Analytic Tools Product Research 87

UX Planet

JANUARY 4, 2024

Amidst the ever-shifting terrain of professional development, my journey from an Industrial Designer with a specialization in Textile to a Design Strategist has been a transformative experience. This collaborative approach not only enhanced the efficiency of the project but also created a positive working environment.

Strategy 94

Strategy User Friction User Testing Research Software 94

UX Studio: Product Management

OCTOBER 9, 2021

Like with most jobs, for us – UX Researchers – this meant moving our daily communication online, including research, creative processes, and communication. In July, we interviewed four UX researchers from Hungary. Our goal was specifically to focus on how UX Research as a profession has changed in Hungary.

Positioning 108

Positioning User Testing Customer Experience Research Software 108

Roman Pichler

OCTOBER 2, 2018

Why a Product Strategy Process Matters. An effective product strategy process should ensure that a valid product strategy and an actionable product roadmap are always available—that a shared and valid approach to achieving product success is available at anytime, as the picture below illustrates.

Product Strategy 242

Product Strategy Product Research Strategy Technical Review 242

UX Planet

FEBRUARY 1, 2024

Unmasking Dark Patterns Photo by Ankit Singh on Unsplash Dark patterns are intentional design patterns used to deceive users and make them perform actions against their will. User experience design couldn’t stay on the sidelines and has assimilated some existing deceptive practices while inventing new ones.

UX 81

UX Travel Download Advertising 81

freshtrax

DECEMBER 19, 2019

User Experience (UX) Design is a design process used to make products, services, or systems easy for people to use. An important part of the UX design of a website is the user interface (UI) design, which helps the user interact with the site. How UX and UI affect localization. Related article?

Customer Experience 127

Customer Experience User Experience User Testing Analytic Tools 127

Userpilot

DECEMBER 3, 2022

UX design can make or break your product’s success. Poor UX can negatively impact engagement , and conversion rates, and stunt growth. There are many easy UX improvements you can make today to leave a better first impression. In this article, we cover the following: What UX design is and why UX is important in SaaS.

Feedback Software 96

Feedback Software Research Software Analytic Tools User Testing 96

Userpilot

AUGUST 23, 2023

TL;DR Customer experience design optimizes interactions between a brand and its customers to foster satisfaction and loyalty. UX design focuses on user interactions with a product or feature. And focuses on separate parts of the user journey map. Segment customers based on these to create different user journeys.

Customer Experience 79

Customer Experience User Testing Customer Feedback Feedback Software 79

Userpilot

SEPTEMBER 23, 2022

10 actionable strategies to reduce screen complexity. Since an excellent UI design leads to improved customer satisfaction , more and more customers will become brand advocates , sharing their positive experiences with their peers. One way to minimize perceived complexity is by personalizing the product experience.

Customer Experience 80

Customer Experience User Testing User Experience Data Visualization 80

UX Studio

MAY 30, 2023

Trust heavily influences their adoption as these systems store users’ financial information so that people can pay through mobile devices instead of the usual cash or card. How to build trust through UX design? With this in mind, how can we build trust through UX design? Searching for the right UX agency?

UX 97

UX Reporting Tools Data Visualization Research Software 97

The Product Coalition

FEBRUARY 25, 2024

The company also leveraged data analytics to personalize recommendations and improve the user experience. By 2023, Netflix’s original content accounted for nearly 55% of its total viewing hours , highlighting the success of its content strategy. UX Timeline, back to the past!

Analytic Tools 101

Analytic Tools Entertainment Customer Experience Data Visualization 101

UX Planet

JANUARY 24, 2024

It’s What You Do That Counts, Not What Your Job Title Says But wait, I’m a UX Writer. While in the labyrinth of job titles, where the distinction between a UX Writer, Content Designer , and Content Strategist may seem like a blur, it can be easy to lose focus. What matters is what you do in your position that counts.

Research Software 71

Research Software UX Customer Experience User Testing 71

UX Studio: Product Management

DECEMBER 7, 2022

Including UX research in any UX project is crucial for all businesses with any digital platform. The industry of UX is getting bigger and bigger, and the list of UX agencies is getting longer. This is great news, but finding the best UX research agency can be challenging for companies in need. Experiment Zone.

User Testing 52

User Testing Research Software Product Research UX 52

Userpilot

FEBRUARY 22, 2024

This article will walk you through 15 practical strategies to improve customer retention , boost loyalty, and ensure customer satisfaction. Analyze your funnel to identify friction and drop-off points and use UX research methods to find out the reasons. Book a demo to get started! What is customer retention?

Analytic Tools 52

Analytic Tools Feedback Software Research Software User Testing 52

Emerge Insights

FEBRUARY 3, 2020

Emerge, a Digital Agency in Portland, OR, is positioned highly for Ability to Deliver in the Leaders Matrix in Clutch’s 2020 independent evaluation that compares user experience design capabilities across consulting firms, agencies and design companies.

Customer Experience 81

Customer Experience Naming User Experience Customer Feedback 81

Userpilot

OCTOBER 14, 2021

At its core, UX design comes down to helping customers solve their problems. But what if you could make that journey more engaging by using UX gamification? A proper UX gamification system uses the following components: goals/objectives, rules, feedback rewards, motivation, freedom of choice, and freedom to fail.

Feedback Software 89

Feedback Software Customer Experience User Testing UX 89

The Product Coalition

MARCH 22, 2021

Nowadays, a company can’t compete on level ground with others in almost any field without hiring a UX/UX designer or collaborating with UX agencies. Demand generates supply, so there appear more and more UX design agencies. The high number of UX companies makes it harder to find the one that suits your needs the most.

UX 96

UX Research Software Feedback Software User Testing 96

Userpilot

JULY 31, 2023

Looking to power up your retention marketing strategy? Everybody in SaaS knows it’s relatively easy to attract users. This article will show you practical strategies to crack the customer retention code and maintain sustainable recurring revenue. But look no further! Implement an onboarding checklist to drive activation.

Feedback Software 94

Feedback Software Analytic Tools Data Visualization Customer Feedback 94

Userpilot

JULY 20, 2023

But you can turn all that around with the right strategies. Customers can downgrade or cancel subscriptions for a million reasons , but here are the main culprits: Bad product-customer fit: This mainly results from wrong positioning or sugar-coated marketing messages. Why do customers churn? Customer segmentation on Userpilot.

Customer Experience 87

Customer Experience Feedback Software Analytic Tools Data Visualization 87

The Product Coalition

JANUARY 11, 2023

Photo by Dylan Gillis on Unsplash Market research and user experience research (UXR) are often confused as being the same thing, but they are actually distinct fields with their own goals and methods. This happened when I started to learn about UXR for the very first time back then in 2020.

User Testing 130

User Testing Product Research Data Visualization Customer Feedback 130

Userpilot

AUGUST 2, 2023

A customer engagement strategy can be the difference between positive and negative growth for your SaaS. Software users only continue subscribing if they find your platform useful. This article shows you practical strategies to drive high engagement for your SaaS, boosting retention and revenue as a result.

Feedback Software 83

Feedback Software User Testing Customer Experience User Friction 83

PMLesson's Ace the PM Interview

MARCH 9, 2022

As a capable, experienced UX designer or UX researcher, you spend your time thinking about how a product affects the user experience. Building a consistent user experience built on user stories gets you out of bed in the morning. Start Learning Can You Transition from UX to Product Management?

UX 52

UX User Testing Product Research Product Management 52

Userpilot

MARCH 15, 2022

Why a go-to-market strategy plays an integral of your SaaS product success? This is where the GTM strategy comes in. In this blog post, you’ll learn everything about go-to-market strategies. Successful product launches stand on the back of an effective GTM strategy. What is a go-to-market (GTM) strategy?

Research Software 85

Research Software Strategy Customer Experience User Testing 85

Userzoom

MAY 14, 2019

This fitness app is sort of popular, but there hasn’t been any solid user experience (UX) research done in a while and it definitely could use some improvement. I imagine you might start by looking at existing UX metrics — whatever you’ve got in terms of analytics, customer surveys, and ratings. But you aren’t alone.

User Testing 125

User Testing Product Research Customer Experience Customer Feedback 125

UX Studio: Product Management

JANUARY 11, 2023

This practice is useful not only for design-related meetings but also for business meetings or even for most UX Research practices, like usability tests with people from different continents. That translates into a better positioning and better User Experience. Give options and educate the users about their impact.

UX 90

UX User Testing Research Software Feedback Software 90

PMLesson's Ace the PM Interview

MAY 15, 2022

Are you interested in learning more about what a UX designer, or user experience designer, does? UX design is a fascinating field that combines many other disciplines into one. We wouldn't blame you for an interest in jumping into an exciting and diverse career like UX design. What Is The Between UX and UI?

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UX User Testing Data Visualization Product Research 52