Mind the Product

APRIL 18, 2017

Jeff has worked in various roles and leadership positions at iXL, Fidelity, AOL, WebTrends, and TheLadders. Most recently Jeff co-founded Neo Innovation (sold to Pivotal Labs) in New York City and helped build it into one of the most recognized brands in modern product strategy, development and design.

Research Software 75

Research Software User Testing Customer Experience Workshop 75

Usersnap

APRIL 15, 2020

Amazon has never done a big redesign on their website because at any given moment they are optimizing features, design elements, etc. The big travel sites, like Expedia and Booking, are also relentless testers. Q: What impact can positive marketing messaging play in creating a more frictionless user experience?

Feedback Software 52

Feedback Software User Testing Customer Feedback Customer Experience 52

Imaginary Cloud - Design

JANUARY 14, 2021

Let’s travel a bit in time and take the following example: the oldest form of storytelling is visual, and it dates to more than 36,000 years ago in the Chauvet Cave, where you can find paintings of rhinos. It can be the stories we shared on a first date, in a job interview, or even with fellow travelers while exploring the world.

Customer Experience 76

Customer Experience User Experience User Testing Research Software 76

Userpilot

MARCH 8, 2023

At Team Userpilot, 47% of us are female, including 44% of the leadership positions. Today – on International Women’s day – we wanted to introduce some of our women in Product , and then talk about why it’s important to make female voices in Product heard. This is what an empowered team does.”

User Testing 52

User Testing Research Software Feedback Software Customer Experience 52

Userpilot

MARCH 6, 2020

Carlotta Basile – Associate Product Manager at Bruel & Kjaer UK Ltd – company offering acquisition and vibration software, transducers, ear simulators, sound level meters, measurement exciters, noise mapping, and positioning systems. I then worked in the Travel Industry, in Sales in the US. Women in SaaS.

Research Software 133

Research Software Analytic Tools Feedback Software Reporting Tools 133

Modus Create

MARCH 8, 2020

This is a positive trend and something to celebrate. It seems a lot of the time, the question is “Why are there not more women developers? After about a year with Ziff, I moved into a Product Management position working on one of the early online learning platforms. Technology consists of many different roles and jobs.

Research Software 105

Research Software Technical Review Feedback Software Analytic Tools 105

Intercom, Inc.

MARCH 26, 2020

But one basic principle that hasn’t failed us yet is the ACE method, which encourages teammates to: A ssume positive intent. Jade Shearstone , R&D Operations Manager : Now in our London office after working in Customer Support while traveling the world. Jade: Look, I personally love working remotely for the positive parts.

Customer Experience 171

Customer Experience Definition User Testing Travel 171

Mind the Product

MARCH 5, 2020

According to Accengage, only 12% of visitors accept website notifications whereas 91% of Android users and 44% of iOS users enable notifications for mobile apps. The best app opt-in rates belong to financial and travel applications, but the variation between domains is not much more than 10%. One meaningful use case exists though.

Research Software 115

Research Software Reporting Tools Development Data Visualization 115

UX Studio: Product Management

FEBRUARY 26, 2019

This puts me in a position to tell endless stories of the heroic work top UX agencies do day after day to fight for a better digital world. Our team members love to travel and explore new countries, so we consider working with different clients around the globe a real gift. I have spent more than 15 years with UX design agencies.

UX 80

UX Data Visualization Research Software Analytic Tools 80

Business of Software Conference

MARCH 27, 2019

Now in 1884, the hot tech sector was not web development, wasn’t cloud computing. This was before you could travel very far, you would travel by horse and buggy. You have to have your hands free for typing and your knee could control the position on the screen. Two hands, but you also use your foot, pedal.

Feedback Software 40

Feedback Software Research Software Weak Development Team Technical Review 40