Userpilot

MAY 14, 2023

Want to know whether your product is delivering value to customers? The best solution is to ask them directly. Customer feedback is the key to developing a customer-centric business. TL;DR Customer feedback is any information gathered about the customer experience with your product or service. What is customer feedback?

Feedback Software 82

Feedback Software User Testing Customer Feedback Analytic Tools 82

Userpilot

DECEMBER 9, 2021

In the competitive world of SaaS products, product positioning is definitely something your product marketing team can’t afford to ignore. Product positioning allows you to identify your market niche. It helps the customer understand your product and how it can satisfy their needs.

Research Software 91

Research Software Feedback Software Analytic Tools Positioning 91

Userpilot

APRIL 6, 2023

Developing and releasing sophisticated products with all the bells and whistles imaginable might seem like a great idea. After all, you want your newly released software to be as good as it gets when it’s finally launched, right? Poor prioritization and external pressure are also common causes. Book the demo!

Feedback Software 82

Feedback Software Analytic Tools Research Software User Testing 82

The Product Coalition

DECEMBER 21, 2020

If you let yourself get carried away, it’s really, really hard to tell the difference between a good and bad one. We’ll explore how you can test and research ideas for your product, service, or business model. The result of idea validation is to develop a feasible prototype or MVP?—?both New ideas are exciting.

User Testing 155

User Testing Product Research Research Software Feedback Software 155

Userpilot

APRIL 8, 2021

Especially if your SaaS company originated as (or still is!) Sometimes accruing UX debt is the only way to go: when time-to-market is of the essence, you have to launch quickly with limited resources to stay competitive: “We are not here to craft the perfect UX, but survive in the SaaS space first.”. Let’s dive in! In a hurry?

Research Software 98

Research Software Feedback Software UX Weak Development Team 98

Userpilot

JANUARY 3, 2023

MQL is a potential customer fit for your business, reviewed by the marketing team. The marketing team reviews and confirms the MQL before sending it to the sales team. A sales-qualified lead (SQL) is a prospective customer with a clear and strong intent to buy your product. Let’s dive in!

User Testing 89

User Testing Feedback Software Research Software Customer Experience 89

Userpilot

JUNE 30, 2023

We’ve handpicked the right survey questions under different research categories to make everything easy. TL;DR VoC survey employs quantitative and qualitative research to understand customer needs , pain points , and perceptions of your company at different touchpoints in their journey. What is the voice of the customer survey?

Customer Feedback 83

Customer Feedback User Testing Feedback Software Data Visualization 83

BrainMates

NOVEMBER 3, 2022

In Product Development. Product development can be a difficult process to get right. Not all products are created equal, and an alarmingly high number of products produced will fail. In fact, around 40% of the products launched by organisations fail to meet their intended objectives.

Weak Development Team 52

Weak Development Team Product Research Development User Testing 52

Userpilot

AUGUST 21, 2023

In this ultimate list of product manager interview questions, we have tried to simplify the process of hiring great product managers. Product management encompasses the entire SaaS lifecycle from ideation to launch and everything that follows. Product sense. Communication skills. Comfortable with failure.

User Testing 75

User Testing Research Software Feedback Software Product Research 75

Good Product Manager

DECEMBER 16, 2018

Twas the Night Before Product Launch. Twas the night before product launch, when all through the team. Not a developer was coding, nor crafting a meme. And so begins my 2019 holiday-themed blog post: ’Twas the Night Before Product Launch: A SiriusDecisions Holiday Poem. prodmgmt #agile.

Research Software 68

Research Software Product launches Product Management Product Manager 68

ProductPlan

OCTOBER 6, 2022

Now, after a decade of managing products and advising, I find it exciting. These days I look forward to starting research and discovery with nothing but a hypothesis. Throughout my experience, I’ve used many frameworks and tools to support the research and discovery process.

Product Research 88

Product Research User Testing Research Software Feedback Software 88

Good Product Manager

DECEMBER 16, 2018

Twas the Night Before Product Launch. Twas the night before product launch, when all through the team. Not a developer was coding, nor crafting a meme. And so begins my 2019 holiday-themed blog post: ’Twas the Night Before Product Launch: A SiriusDecisions Holiday Poem. prodmgmt #agile.

Research Software 60

Research Software Product launches Product Management Product Manager 60

Department of Product

FEBRUARY 18, 2022

SaaS Pricing Models for Product Managers 6 ways to price your SaaS product using leading SaaS businesses as inspiration Pricing a product is a critical part of product management; it’s rarely something product teams will or should do themselves and will typically involve a blend of product, marketing and sales.

Research Software 52

Research Software User Testing Product Management Product Manager 52

Userpilot

OCTOBER 25, 2022

Strategic Product Management Activities and Tips. Product managers conduct primary and secondary market and customer research to find the target market and identify opportunities that existing products don’t satisfy. Goals are important aspects of the product strategy. What is product strategy?

Product Research 82

Product Research User Testing Customer Feedback Research Software 82

Department of Product

OCTOBER 23, 2022

Product Principles – Examples for Product Managers Make decision making easier with inspiration from top product companies Product principles are used by product teams to help guide decision making. Strategic decisions are fundamental questions of what value your product delivers, to who and why.

Research Software 52

Research Software Product Research Product Management Product Manager 52

Userpilot

MARCH 15, 2022

Why a go-to-market strategy plays an integral of your SaaS product success? You’ve done the hard work of building a product or a specific feature that people want. We will cover what they are, why you need them, and how to create one for your SaaS business using real examples. Let’s get started! GTM strategy.

Research Software 76

Research Software Strategy Customer Experience User Testing 76

Userpilot

MAY 5, 2022

Product managers lead interdisciplinary product teams to deliver products that bring value to customers. The product management process is a set of steps taking the project from the initial concept to the final product. The product development process is one aspect of the product management process.

Product Research 86

Product Research User Testing Research Software Feedback Software 86

Userpilot

MARCH 18, 2021

A successful customer retention strategy requires constant iteration and innovation to keep up with an ever-changing SaaS market environment. There has to be cross-departmental and cross-functional cooperation between product, sales & marketing, customer success, and customer support to implement a successful customer retention strategy.

Feedback Software 52

Feedback Software Research Software User Testing Customer Experience 52

Userpilot

MAY 13, 2021

Product intelligence is the magic that turns everyday products into smart machines. It’s what helps teams build great product experiences. From Alexa putting on your favorite tunes in the kitchen to Siri setting up your morning alarm, product intelligence is the bridge that connects people to products.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

Userpilot

APRIL 29, 2021

The myth of the ‘killer feature’ and believing that all your product problems can be fixed with more features (or the ‘one big thing’) leads to the so-called ‘Build Trap’. The Build Trap leads to spending more and more of your development resources on building and maintaining new features, rather than improving UX and feature adoption.

Weak Development Team 105

Weak Development Team Product Research User Testing Customer Experience 105

Userpilot

AUGUST 14, 2023

For most SaaS businesses, a product satisfaction survey can be the heart of a user research process. Which asks users to rate their likelihood of recommending your product to a friend on a scale of 0-10. Which measures the customer’s experience with a specific product, feature, or team interaction.

Product Research 73

Product Research Data Visualization Analytic Tools Feedback Software 73

ProductPlan

MARCH 1, 2023

What is Product Planning? Product Planning is researching, making decisions, and taking action to develop a successful product. The importance of product planning Product planning is woven into everything product managers do. What challenges does our persona face in completing desired tasks?

Research Software 52

Research Software Feedback Software Weak Development Team User Testing 52

Usersnap

AUGUST 25, 2021

Are you part of a SaaS company? There are a multitude of SaaS businesses springing up, as businesses continue to become more digital. The customer problems solved by these SaaS businesses are diverse, but for sure there is competition among them. Improvement of Services and Products. By asking your customers for feedback.

Feedback Software 52

Feedback Software User Testing Customer Feedback Research Software 52

BrainMates

SEPTEMBER 18, 2019

It’s heart-breaking that, after all the effort that goes into developing and launching a new Product, from so many different people, 40% of product launches fail. Markham’s landmark study showed [1] and this is what we learned about at the latest Product Talks in Sydney. lack of effective product marketing.

Product launches 49

Product launches User Testing Weak Development Team Product Research 49

Mind the Product

DECEMBER 14, 2016

I product-manage multiple apps which allow store workers at retail giant Tesco to manage stock and provide an excellent customer service. Tesco store apps include all the stock control routines: deliveries, reductions, counts, waste, training, product search and so on. Multi-location and agile gaps.

Analytic Tools 70

Analytic Tools Feedback Software Research Software User Testing 70

ProductPlan

FEBRUARY 22, 2023

The pressure doesn’t let up even after you decide on your product strategy and communicate your vision on your roadmaps. Thankfully, the product development lifecycle doesn’t always have to exist in a pressure cooker. A successful product never sacrifices the user experience. Still not convinced UX should be a priority?

Customer Experience 59

Customer Experience User Testing User Experience Customer Feedback 59

Userpilot

JUNE 9, 2021

How to get your first Product Marketing job. A Product Manager builds the product by identifying customer needs and creating specifications for developers. They also ensure it fulfills the business’s wider objectives, do the initial research, user interviews, and collect user feedback and data. Writing help docs.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Product Research 52

Mind the Product

APRIL 24, 2018

Setapp provides Mac users with a way to use and discover new apps, and developers with a new way to reach customers and generate extra revenue. We liken Setapp to Netflix for Mac software: the user pays a monthly subscription and receives access to a suite of curated Mac apps. Problems with Customer Development.

User Testing 146

User Testing Customer Feedback Customer Experience Data Visualization 146

Mind the Product

APRIL 10, 2020

But how many of us can say that we launched a product or service that created a step-change in our industry? Itamar highlights three types of product launches: Positive – where a product is launched and is incrementally improved upon. Negative – where launches are so bad they get rolled back.

Framework 167

Framework Weak Development Team Customer Experience User Testing 167

Sachin Rekhi

FEBRUARY 1, 2016

One of the challenges we've long acknowledged in the tech industry is how difficult the transition can be from a software engineer to an engineering manager due to the vast distinction in the skill set to be great at the new role. a product leader. Doing this right means a lot more than simply supporting your team.

Systems Review 131

Systems Review Feedback Software Weak Development Team Technical Review 131

Userpilot

AUGUST 15, 2023

There’s a vast gap between a great idea and bringing that idea into reality: and there’s no better example than a product launch plan. If you get your product launch plan wrong, all the hard work and effort of building your product might be for nothing. Post-launch is a crucial phase too.

Feedback Software 71

Feedback Software Research Software Analytic Tools Product launches 71

Mind the Product

APRIL 3, 2019

A UK-based consultant, Joe Leech has built a reputation for managing change (for both users and stakeholders) and as the guy to call when a product launch has gone wrong. Troubleshooting a poor product launch. Lily has spent 13 years in the tech industry working mainly with startups in the SaaS and mobile space.

Customer Experience 115

Customer Experience Product Research User Testing Entertainment 115

Mind the Product

APRIL 27, 2017

Some are moving away from detailed, written product requirements documents (PRDs), while others are using shorter write-ups, user stories, or jobs-to-be-done formats. Some product teams are moving away from written PRDs to visual artifacts like mockups and prototypes. Eric Ries, in his post “What is customer development?

Framework 110

Framework User Testing Research Software Feedback Software 110

Mind the Product

OCTOBER 8, 2018

His product journey started with the discovery that his wife (and, by extension, many women in rural India) couldn’t afford commercially available sanitary products, and was having to resort to dangerously unhygienic homemade solutions. His journey reminds us that good product management processes really are universal.

Product Research 143

Product Research User Testing Marketing Weak Development Team 143

Mixpanel

MAY 23, 2024

Sometimes, features don’t even make it to the beta stage—and that’s often not a bad thing when you consider the alternative is overspending time and resources to force a feature that isn’t worth it. As a product manager at Mixpanel, I spend a lot of my time testing and evaluating new features and changes for our product.

Data Visualization 52

Data Visualization User Testing Product Research Testing 52

ProductPlan

OCTOBER 25, 2022

Product teams long for similar moments of inspiration, but the motivational poster vision of breakthrough ideas misses the raw materials and effort that lead up to these moments. Product managers must start with a broad perspective of what’s possible and then narrow things down. Outside in. Carefully curated media.

Data Visualization 52

Data Visualization User Testing Product Research Customer Feedback 52

Gainsight

NOVEMBER 20, 2019

In the spirit of “Staying Thirsty” we’ve compiled this list of books, blogs, Slack communities, and podcasts for product-obsessed people that want to develop themselves in and out of the office. These books will help you develop the skills that lie under the surface to help you become a more well-rounded product manager and leader.

Books 80

Books Blog Feedback Software User Testing 80