Userpilot

JULY 17, 2025

In product marketing , it also needs to be tied to the users’ product experience, nudging them towards in-app actions. However, most lifecycle email marketing examples you can find online don’t fit the specific stages and exact goals of product-led growth. In PLG, the product itself is the growth engine.

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Onboarding KPIs Data Visualization User Testing Marketing 93

Gainsight

JUNE 25, 2025

These signals are often hiding in plain sight, buried in data or embedded in customer interactions across channels like Slack, Zoom, email, and product usage analytics. Community Activity : Vibrant participation in your customer community can be a goldmine of signals.

Analytic Tools 52

Analytic Tools Data Visualization Reporting Tools Customer Experience 52

Userpilot

APRIL 30, 2025

As a product marketing manager who has spent years optimizing for product adoption, Ive realised that acquiring and retaining isnt about shiny UI updates or random ad spends. How to attract new users to your app Most product teams obsess over activation. Create communities to engage mobile users.

Feedback Software 66

Feedback Software Analytic Tools Data Visualization User Testing 66

Lenny Rachitsky

JULY 8, 2025

Each week I tackle reader questions about building product, driving growth, and accelerating your career. And are these products useful, like for real? I asked on X , LinkedIn , and my subscriber Slack community: What’s a product or tool you vibe coded that you actually use regularly in your work or life?

Inbound 120

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Lenny Rachitsky

MARCH 4, 2025

Each week I tackle reader questions about building product, driving growth, and accelerating your career. What started as an “ experiment ” just over five years ago is now the world’s largest product newsletter, podcast, and community. So many product managers? Community: I’ve got a (new!)

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Reporting Tools Feedback Software Product Research Engineering 73

Centercode

JUNE 24, 2025

Platform Scalable, Automated, Real-World User Testing Centercode is the leading platform to manage impactful in-the-wild user tests. Platform Overview Managed Services Compare Plans What's New? Start for free , scale as your program grows. Schedule a demo to talk with an expert.

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User Testing Feedback Software Research Software Reporting Tools 52

Centercode

JUNE 11, 2025

Platform Scalable, Automated, Real-World User Testing Centercode is the leading platform to manage impactful in-the-wild user tests. Platform Overview Managed Services Compare Plans What's New? Start for free , scale as your program grows. Schedule a demo to talk with an expert.

User Testing 52

User Testing Customer Feedback Data Visualization Feedback Software 52

Arkenea

APRIL 10, 2025

In a fastmoving digital economy, many organizations leverage outsourced software product development to accelerate innovation, control costs, and tap into global expertise. Table of Contents What Is Outsourced Software Product Development? What Is Outsourced Software Product Development?

Analytic Tools 52

Analytic Tools Research Software Reporting Tools Software Review 52

Arkenea

JULY 8, 2025

Not everyone who conceives a tech product idea has a technical background. What should you do if you’re one of them – build a team internally or turn to an outsourced product development company? Billion-dollar Slack did it. Folks who love your product enough to tell others to use it.

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Userpilot

MAY 17, 2025

In fact, 52% of users have abandoned a mobile app due to poor localization , and over 60% of B2B buyers say theyll choose a localized product over a more expensive one in a foreign language. Questions to ask: Who owns app localization internally: product, marketing, ops? Slack is an interesting example of testing and optimization.

Analytic Tools 66

Analytic Tools Feedback Software Research Software Data Visualization 66

Usersnap

DECEMBER 20, 2024

Release notes aren’t just a list of changestheyre a key touchpoint in the customer journey, reinforcing why users chose your product by consistently delivering value, building trust, and showing that youre invested in their success. Ready to elevate your product communication game? Lets get started!

Data Visualization 52

Data Visualization Feedback Software User Testing Customer Feedback 52

Lenny Rachitsky

JANUARY 21, 2025

Each week, I tackle reader questions about building product, driving growth, and accelerating your career. If you’re not a subscriber, here’s what you missed this month: A guide to AI prototyping for product managers Introducing Core 4: The best way to measure and improve your product velocity Top angel investors in the U.S.

Data Visualization 142

Data Visualization Research Software Analytic Tools Reporting Tools 142

Userpilot

MARCH 30, 2025

If you expect users to come naturally just because your product is good, youre already at a disadvantage. I say this because, despite actively supporting the product-led growth model, the mobile app market is still ridiculously competitive. For example, Slacks mobile app allows you to balance your work with the desktop version.

Research Software 66

Research Software User Testing Customer Experience Customer Feedback 66

People-First Product Leadership

JULY 22, 2025

It’s the people, product, and customers. When employees are burnt out, their work suffers, and the products customers receive are less effective. Millennials see "fast-paced" and hear: zero support, lots of Slack pings. Explore my product leadership collection on Wizly. Each generation interprets words differently.

User Testing 52

User Testing Product Research Leadership Customer Experience 52

Gainsight

MAY 9, 2025

And as a customer success (CS) leader, if you don’t understand the differences under the hood, then you’re leaving insights, productivity, and revenue on the table. Not only do individual contributors become more efficient, but adopting AI also means the team can scale to manage more customers without having to increase headcount.

Feedback Software 52

Feedback Software Customer Communications Customer Feedback Customer Experience 52

Arkenea

MAY 8, 2025

The substantial time zone overlap enables real time communication throughout the standard US business day, facilitating immediate problem solving and collaborative development. This proximity also enables potential on-site visits with minimal travel fatigue, allowing for more productive face-to-face interactions.

Research Software 52

Research Software Feedback Software Software Developers Software Development 52

Gainsight

MAY 28, 2025

It analyzes every customer touchpointemails, Slack conversations, support tickets, and moreand turns fragmented data into actionable insights. Gainsight unveiled an entire family of agents to handle everything from risk identification to renewal management, adoption tracking, and even community moderation.

Analytic Tools 52

Analytic Tools Reporting Tools Customer Feedback Customer Experience 52

Userpilot

JUNE 26, 2025

And this is fully in-app, so I don’t have to switch tabs or leave the product to get help. Get a Demo 14 Day Trial No Credit Card Required Help center design example #2 : Slack In-app help center via Slack. Offer community support : Add links to an active community for extra peer-to-peer help.

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Product Talk

NOVEMBER 8, 2023

I also created the Continuous Discovery Habits Community as a place where product people could gather (virtually), share their successes and frustrations, and hold each other accountable for putting the ideas from the book into practice. In learning and development circles, this type of community is known as a “Community of Practice.”

Product Research 308

Product Research Research Software Books Analytic Tools 308

The Product Guy

JULY 2, 2020

Guest Post by: Alexander Berry (Mentee, Session 11, The Product Mentor) [Paired with Mentor, Brad Popiolek]. Many product managers, including myself, often reflect and think hard around the areas which they need to invest in to progress in their career; is it A/B testing, data analysis, go to market skills?

User Testing 451

User Testing Product Research Customer Experience Data Visualization 451

The Product Guy

JUNE 18, 2020

Guest Post by: Marvin Mathew (Mentee, Session 11, The Product Mentor) [Paired with Mentor, Jordan Bergtraum]. Ruthless prioritization translates to product teams spending time building the right thing at the right time. Product: What are the key metrics that we’re tracking? How do you manage their expectations? .

Product Research 412

Product Research Feedback Loop Feedback Software User Testing 412

Product Innovation Educators

MAY 15, 2023

What a community can do for your product – for product managers Today we are talking about building a community for a brand or product. Which reminds me that this episode is sponsored by the Product Mastery Now Community—that’s right, we have a community for listeners of this podcast.

Branding 258

Branding User Testing Customer Experience Customer Feedback 258

Product Talk

FEBRUARY 16, 2022

As a product discovery coach, I get asked a lot of questions. But I’ve realized that I often answer these questions in a one-off or closed setting: with coaching clients, during a webinar , or in my Continuous Discovery Habits community. Question: Who is responsible for different areas of risk within the product trio?

Product Research 318

Product Research Engineering Webinar Testing 318

Alchemer Mobile

OCTOBER 14, 2021

Whether you’re new to the product management field or a seasoned professional, it’s always valuable to learn from your peers’ lived experiences. We recently sat down with four product experts and asked them about their experiences in this field. What strategies do you use to prioritize your product roadmap?

Technical Review 245

Technical Review User Testing Data Visualization Product Management 245

Product Innovation Educators

SEPTEMBER 13, 2021

What one product manager learned about understanding customers. Today we are talking about the journey from software developer to product manager and some key challenges encountered as a product manager. She is the VP of Product at Tel Aviv-based Lightrun. I was privileged to work there.

Research Software 241

Research Software Feedback Software Product Research User Testing 241

Product Talk

AUGUST 21, 2024

Who should my product trio be trying to speak with every week? Customers can vary depending on your company and product. Here’s a quick rule of thumb: Your customer is whoever uses your product or service or is making the purchase decision. For example, if you work on a subscription product (e.g.

User Friction 325

User Friction Customer Experience User Testing Product Research 325

Product Talk

APRIL 5, 2023

Today’s Product in Practice focuses on Ellen Juhlin , a Product Talk Academy instructor, product coach and consultant, and Senior Director of Product Management at Orion Labs, who recently found herself facing this challenge. But there are still benefits to generating ideas in a group setting.

Engineering 279

Engineering Feedback Software Product Research Technical Review 279

Product Talk

MARCH 6, 2024

When you’re building a product, you can easily get overwhelmed by ideas. Tweet This So how exactly do you manage all these ideas? For today’s Tools of the Trade , we caught up with Leann Schneider , Product Manager at Plum. Welcome to the next edition of Tools of the Trade on Product Talk. Leann: Sure.

Feedback Software 310

Feedback Software User Testing Customer Feedback Customer Experience 310

Product Talk

MAY 15, 2024

Committing to continuous discovery means changing the way your product team operates. We hope that today’s Product in Practice will change your mind. Ellen Juhlin , a product coach and Product Talk instructor, shares several ways that she used in-app surveys to collect feedback and create regular touch points with customers.

Product Research 336

Product Research Feedback Software Analytic Tools User Testing 336

Mind the Product

FEBRUARY 6, 2019

to run its Product organisation. Ken has also been a keynote speaker, giving inspiring talks at Mind the Product conferences in both London ( 10x not 10% , 2015) and San Francisco ( Please Make Yourself Uncomfortable , 2016). Listen if you’d like to learn more about: When should you hire your first product manager?

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Mind the Product

JANUARY 9, 2019

Thor Mitchell knows his bones – he’s an ex-Google product manager (Maps and Google+ APIs) and was most recently the Chief Product Officer at Crowdcube. Following a talk at ProductTank Bristol, he joined us to chat about the advice he gives both to aspiring product managers and to those angling for leadership positions.

Product Research 179

Product Research Technical Review Entertainment Leadership 179

Mind the Product

FEBRUARY 20, 2019

Bruce McCarthy was the president of the Boston Product Management Association, is the founder of consultancy Product Culture and co-wrote the book on roadmapping, Product Roadmaps Relaunched. The art and science of product management. Owning your product vision. Quote of the Episode.

Vision 194

Vision Roadmap Product Research Entertainment 194

Product Talk

MAY 19, 2021

This book is designed to be a product trio’s guide to a structured and sustainable approach to continuous discovery. It’s the culmination of my work over the past eight years helping hundreds of product teams adopt successful continuous discovery habits. ” – Marty Cagan , Partner, Silicon Valley Product Group. Tweet This.

Product Research 306

Product Research Books User Testing Research Software 306

Mind the Product

MARCH 20, 2019

Prior to taking on the role of COO and CPO at Singapore-based financial portal MoneySmart, Nick Ramsay was a strategy consultant and product manager. Marketing thinks in terms of a fixed budget – Product thinks in terms of a fixed outcome. Establishing a product culture. and at conferences across the US and Europe.

Product Research 190

Product Research Entertainment Consulting Startups 190

Mind the Product

JANUARY 14, 2020

There’s a lot of debate in the product and research communities about quantitative vs qualitative approaches to metrics, so we sat down with Tomer Sharon (MD/Head of User Research and Metrics at Goldman Sachs) to talk about how he uses Google’s HEART approach to track what matters. Suggest a guest to us here. Talk to us.

Product Research 214

Product Research Customer Experience Analytic Tools Research Software 214

The Product Guy

JULY 12, 2018

Guest Post by: Eric Kiang (Mentee, Session 6, The Product Mentor) [Paired with Mentor, Paul Hurwitz]. A product manager has a tough role, there are many responsibilities and arguably all of them are important. However there is one thing every product manager must do, but often times it gets overlooked or forgotten.

Customer Feedback 258

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Mind the Product

APRIL 21, 2020

The Product Experience is hosted by Lily Smith and Randy Silver. Lily enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. Now the Product Director at Symec, Lily also runs ProductCamp in Bristol and Bath. Sponsor us.

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Product Research Customer Experience Feedback Software Research Software 225