Remove Product Research Remove Support Training Remove Testing
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How to Decrease Beta Testing Costs by 40%

Centercode

It’s the number one objective driving your product’s success. You need thorough test coverage before release — that is, you need to see how your product’s features and functions perform with real customers in their actual environments. Centercode is uniquely built for beta testing. Product Managers.

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Designing for the Immersive World: A UX Designer’s Guide to AR, VR, and XR

UX Planet

Example: Picking up a virtual key or interacting with a product in AR. The XR Design Process: From Concept to SDK Discovery & Research —  Assess if users are seated or moving; match input methods to hardware. Testing with SDKs —  Validate in ARKit, ARCore, MRTK; check comfort and usability.

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Two Development Team Configurations I Lobby Against

Mironov Consulting

Product management doesn’t run Engineering; Engineering runs Engineering. And at least in public, Engineering and Product leadership need to be shoulder-to-shoulder , actively supporting each other at every turn. But there are some engineering team configurations that I see as problematic.  So  And the next.  But

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11 Product Strategy Examples For SaaS

Userpilot

Crafting a winning product strategy is crucial for SaaS success, and finding the right product strategy example can provide all the inspiration you need. This article provides concrete examples of different product strategies employed by SaaS companies. There are 11 main product strategy examples in SaaS today.

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Guide to Choosing the Best Customer Education Platform for SaaS

Userpilot

Customer education is the process of teaching customers how to efficiently use your product to attain their specific goals. Benefits of customer training software: Improved customer experience and customer satisfaction, better onboarding , reduced time to value , increased customer engagement , etc. Faster product adoption.

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Correlation vs. Causation in Customer Success

Gainsight

As in the drug industry, CS teams could run an A/B test. They could perfectly separate out a set of accounts upon which to test an intervention (e.g., For example, you couldn’t have the test group be the customers who wanted to engage with a CSM (since those might be more likely to stay anyways).

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Solving the 12 Most Common Customer Problems [Guide]

Userpilot

Customer service problem-solving is a discipline focused on optimally identifying, addressing, and resolving issues customers encounter with a product or service. Also, regularly test the system for ease of usability and accessibility. Main Reasons : Varying levels of support training. Different support team structures.