Alchemer Mobile

NOVEMBER 2, 2023

Alchemer – a global leader in experience management and enterprise feedback technology – announces Alchemer Digital. Alchemer Digital enables many customer interactions, including collecting feedback, sending messages and promotions, having direct conversations, and seamlessly measuring sentiment.

Feedback Software 130

Feedback Software Research Software User Testing Customer Feedback 130

Userpilot

OCTOBER 27, 2023

PLG for enterprise? TL;DR We define product-led growth (PLG) as a business strategy that uses the product to boost its own growth. TL;DR We define product-led growth (PLG) as a business strategy that uses the product to boost its own growth. What is product-led growth for enterprise customers?

Feedback Software 103

Feedback Software Embedded Analytics Analytic Tools Enterprise 103

The Product Coalition

MARCH 8, 2024

Explore digital transformation strategies for enterprises Have you wondered why digital transformation strategies are a necessity? In simple words, a digital transformation strategy is a thorough plan for utilizing digital technologies to enhance the physical components of your company, including engineering, production, and service.

Enterprise 130

Enterprise Research Software Feedback Software Strategy 130

Alchemer Mobile

AUGUST 28, 2023

LOUISVILLE, COLORADO, August 29, 2023 – Alchemer – a global leader in experience management and enterprise feedback technology – today announced the hiring of Brandon Hodges as Chief Revenue Officer (CRO). Alchemer is positioned to be one of the winners in the consolidation of customer experience and feedback.

Feedback Software 130

Feedback Software Research Software User Testing Product Research 130

Alchemer Mobile

NOVEMBER 28, 2023

Listen to events from CRM, marketing, HRIS, and project management software systems so you can collect feedback in context of your customer’s experience. For example, you can automatically ask for feedback once a ticket has been closed, so you can improve employee experience and satisfaction with IT service teams.

Reporting Tools 130

Reporting Tools Feedback Software Customer Satisfaction User Testing 130

The Product Coalition

APRIL 3, 2023

Product Feedback Step-by-step guide with examples How do you handle product ideas from customers? You’re a SaaS business serious about building a product your customers love. And that means you need a system for managing feature requests and customer feedback. Make a list of these sources of customer feedback.

Feedback Software 122

Feedback Software Customer Feedback User Testing User Friction 122

Userpilot

APRIL 8, 2024

TL;DR In the bottom-up model, a SaaS company promotes the product to individual end-users and teams. Once they adopt the product, they champion it within the organization. Product-led growth is a well-known bottom-up approach that relies on the product for customer acquisition and revenue expansion.

Analytic Tools 84

Analytic Tools Feedback Software Data Visualization Strategy 84

The Product Coalition

JANUARY 27, 2024

In the past decade, the field of product management has evolved, shedding much of its earlier ambiguity. The spectrum of roles in product management is broad, ranging from highly specialised to more generalist positions. Maybe it’s “product led”. I will share my insight about the implications for the product team for both cases.

Feedback Software 136

Feedback Software Analytic Tools Onboarding KPIs B2B 136

UX Planet

MARCH 2, 2024

A success story of an enterprise design system establishment, rollout and implementation at a multinational insurance company Managing design at scale, achieving a level of design consistency and quality. Each team had its own interpretation of the brand’s digital guidelines to support their business, product, and user needs.

Feedback Software 75

Feedback Software Systems Review CTO Coach Data Visualization 75

Userpilot

FEBRUARY 29, 2024

To make your life a little bit easier and help you choose the best product analytics tool for your SaaS, we’ve produced a guide of 14 excellent analytics platforms available on the market in 2024. Userpilot is a product growth platform specializing in user journey analytics and product adoption. Let’s dive in!

Data Visualization 101

Data Visualization Analytic Tools Feedback Software Reporting Tools 101

The Product Coalition

MAY 9, 2023

There’s lots of writing about Product Led Growth (PLG). Why NOT to PLG I’ll start off by saying that even though we went with PLG, I still don’t think it’s the best choice for most startups: First of all, it’s not a good fit for many companies and products. To PLG, or not to PLG? And I’ve heard many misconceptions about it.

User Testing 147

User Testing Feedback Software Analytic Tools Outbound 147

Userpilot

JULY 18, 2023

It takes a fair bit of effort and time to keep up with the constant innovation in the product management software space. The tools are constantly evolving and changing their pricing plans, so it may be difficult to ensure that your product team is using the right tools and getting the best value for the money.

Analytic Tools 96

Analytic Tools Feedback Software Research Software Reporting Tools 96

Userpilot

APRIL 9, 2024

TL;DR Onboarding platforms allow organizations to design personalized onboarding experiences that enable new users to realize the product value. They also offer feedback features and analytics to support data-driven decision-making. Reducing time to value is essential for user retention and product adoption.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Customer Communications 52

ProductPlan

APRIL 12, 2023

Today, ProductPlan is officially launching a brand new Product Discovery tool available exclusively to our Enterprise customers. With Product Discovery, you can capture ideas, organize them in a central repository, and validate the right opportunities that will drive your strategy. Feedback can come from anywhere.

Feedback Software 94

Feedback Software Product Research Enterprise User Testing 94

Userpilot

JANUARY 22, 2024

TL;DR Customer success models are frameworks that help organizations ensure that customers can use their products effectively to realize their goals. High-touch customer success models are more suitable for complex products that require customization and lengthy training. These are the main questions we discuss in this article.

Analytic Tools 93

Analytic Tools Feedback Software User Testing Customer Feedback 93

Userpilot

APRIL 14, 2023

Which of the currently available digital adoption platforms is the best choice for product, marketing, and customer success teams in 2023? TL;DR A digital adoption platform is a tool that helps organizations educate their users and employees to help them use the product more efficiently and effectively. Maybe something completely else?

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Data Visualization 98

Userpilot

MAY 18, 2022

Pendo Feedback is one of the most popular trademarks of pendo.io Pendo is a great digital adoption tool , and its Feedback module can cost you quite a bit. Let’s see if Pendo Feedback is worth spending all that extra money on. Businesses use Pendo Feedback to collect and prioritize product requests.

Feedback Software 98

Feedback Software User Testing Customer Feedback Analytic Tools 98

Mind the Product

JANUARY 14, 2019

Not surprisingly, when you’re looking for customer validation for B2B products, there simply aren’t as many datapoints to draw from in enterprise product management as there are for consumer products. Aspiring enterprise product managers often tell me that collecting a robust customer sample is difficult.

Enterprise 127

Enterprise Customer Feedback Data Visualization User Testing 127

The Product Coalition

MAY 11, 2022

Finally, “ Building for Business: Product Management in Enterprise Software ” is a truly B2B-focused Product Management book, written by Blair Reeves (Salesforce) and Benjamin Gaines (Adobe) for “all the ones who aren’t part of the Silicon Valley startup bread”. Product knowledge covers your product’s benefits and limitations.

Enterprise 120

Enterprise User Testing Feedback Software Technical Advisors 120

UX Planet

FEBRUARY 1, 2024

Picture this: You’re a stakeholder in a company specializing in enterprise SaaS solutions, and your team is embarking on developing a new product. Imagine there are ten different types of users who will interact with your product, each with unique goals and ways of using the interface. The challenge?

User Testing 52

User Testing Research Software Feedback Software Analytic Tools 52

Userpilot

OCTOBER 20, 2023

In this article, we look at 10 product analytics tools that you should consider when making your choice. Strategies for optimizing a conversion funnel include user onboarding to reduce the time to value, personalized in-app marketing campaigns, identifying and removing friction points , and acting on customer feedback.

Analytic Tools 100

Analytic Tools Data Visualization Feedback Software Reporting Tools 100

The Product Coalition

FEBRUARY 15, 2024

A recent study by Gartner revealed that more than 80% of enterprises will have used Generative AI APIs or deployed Generative AI-enabled applications by 2026, highlighting its potential to transform various functions. Generative AI empowers businesses to create tailored recommendations, product descriptions, and chatbot interactions.

Generative AI 113

Generative AI Data Visualization Reporting Tools Research Software 113

Userpilot

MARCH 16, 2023

Finding a product that not only suits your business needs but also delivers value at the right price can be daunting. With UserGuiding, you can integrate with multiple applications, build easy onboarding flows, create user segments and microsurveys , and analyze feedback. What is UserGuiding?

Analytic Tools 97

Analytic Tools Feedback Software Data Visualization Reporting Tools 97

Userpilot

FEBRUARY 14, 2024

The Resource Hero integration optimizes sales rep productivity by enabling detailed time tracking and resource allocation inside Salesforce. The Odaseva integration provides enterprise-grade data governance, backup, and compliance solutions for Salesforce. month Acrobat for enterprises – custom pricing G2 rating 4.4/5

Data Visualization 103

Data Visualization Analytic Tools Reporting Tools Feedback Software 103

Userpilot

JULY 24, 2023

The article explores the best Zendesk integrations for: Customer support Customer feedback Productivity Email and social media communication Analytics and reporting Let's get right to it! You can also embed Zendesk functionality into your product using JavaScript. If so, you’re in the right place!

Embedded Analytics 89

Embedded Analytics Data Visualization Analytic Tools Feedback Software 89

Userpilot

DECEMBER 10, 2023

Are you a product-led or sales-led kind of SaaS? Or perhaps you’ve managed to marry the two strategies and embraced product-led sales? If not, but you’d like to learn more, then why not watch the talk that Ben Williams , known as the Product-Led Geek, delivered at the recent Product Drive hosted by Userpilot?

Analytic Tools 104

Analytic Tools Feedback Software Customer Experience Data Visualization 104

Mixpanel

FEBRUARY 16, 2024

When you’re deep in product development, it can be surprisingly easy to overlook who you’re making your product for. This sounds pretty obvious, but understanding your product’s users is often easier said than done, especially when you’re building for multiple different personas.

User Testing 52

User Testing Customer Feedback Customer Experience Data Visualization 52

Userpilot

JULY 30, 2021

If your company has 250 employees or more, it’s essential that you use enterprise onboarding software to process your new customers. It took Atlassian 2 years and nearly 3 million dollars* to build their own internal onboarding tool (*according to a Sr Product Manager who worked on this project). Segmentation. Automation.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Enterprise 98

Userpilot

FEBRUARY 26, 2024

Product usage analytics : An indirect feedback feature to track user interactions and identify popular and overlooked features. Passive feedback : These are in-app feedback widgets at various interaction points, allowing customers to provide feedback voluntarily and on their terms.

Data Visualization 52

Data Visualization Customer Satisfaction Embedded Analytics Analytic Tools 52

Userpilot

MARCH 5, 2024

User behavior analytics tools are an essential part of the modern product manager’s toolkit. You can use the information they provide to improve user engagement, boost conversion rates, streamline your marketing, and drive product growth. helping you understand how users experience your product.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Embedded Analytics 52

Userpilot

OCTOBER 31, 2023

This ensures your product remains enjoyable for users, boosting retention and loyalty. We will also go over free and paid product analytics tools that can help facilitate the process. It includes feedback gathered through user interviews, surveys, and usability testing. NPS survey to collect customer feedback.

Data Visualization 96

Data Visualization Analytic Tools Feedback Software Research Software 96

Usersnap

DECEMBER 10, 2023

It’s the last stage in the software development life cycle, and it ensures every product meets the requirements and designations of the users. Usersnap Usersnap caters to the intricate needs of UAT, anchoring the bridge between user feedback and developmental refinements. Try Usersnap for UAT testing now 2.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

MARCH 15, 2024

Appcues is a robust product adoption and user onboarding platform for web and mobile apps. It enables product teams to create, implement, and test personalized in-app onboarding experiences. The platform also helps you announce new product features and collect customer feedback.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Software Review 52

Userpilot

OCTOBER 31, 2023

Onboarding is vitally important for any SaaS owner or product manager. Taking users through your product or service using an onboarding call is a pretty standard part of the customer onboarding process. Onboarding calls are a way to onboard new users over the phone, taking them through key product functionality in a personalized way.

Feedback Software 98

Feedback Software Customer Experience User Testing Customer Feedback 98

Userpilot

AUGUST 29, 2022

Every savvy product manager needs a product adoption tool they can rely on – because automating adoption is the lifeblood of many SaaS companies. In this article, we’re going to dig deep into a range of product adoption tools available on the market. What is product adoption? using A/B tests ).

Analytic Tools 97

Analytic Tools Feedback Software Research Software Data Visualization 97

Userpilot

OCTOBER 24, 2022

Looking for an NPS program to collect customer feedback and improve their experience with your SaaS product? In this article, you’ll learn how to build a successful NPS program, and what tools you can use to collect customer feedback accurately. You should add a follow-up question to enable qualitative feedback on your surveys.

Feedback Software 97

Feedback Software Analytic Tools Research Software Software Review 97

Userpilot

FEBRUARY 26, 2024

Here are some features that DAPs must have: In-app learning : With efficient DAPs, users receive timely in-app guidance through interactive walkthroughs, product tours , and contextual UI patterns (tooltips, modals, etc.) helps tailor their product journey. helps tailor their product journey. to achieve their goals.

Data Visualization 52

Data Visualization Analytic Tools Onboarding KPIs Feedback Software 52