Userpilot

JANUARY 16, 2024

From analyzing market trends to churning user needs and technical feasibility into golden product ideas, there are many benefits of ChatGPT for product managers. A potent tool, ChatGPT has proven to be a strategic addition to the product management toolkit, churning out ideas in even the most unlikely scenarios.

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Userpilot

NOVEMBER 15, 2021

In this blog post, we’re going to break down the pros and cons of using UserGuiding as an onboarding and engagement tool for SaaS and give you the best alternatives that may fit your specific needs and use cases. UserGuiding is a no-code tool for user onboarding. The tool can get a bit buggy. Let's get started!

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Userpilot

APRIL 29, 2021

A product without customer onboarding software is a lot like attending a dinner party where you don’t know anyone and haven’t been welcomed in. That’s why KBCM reports that nearly 20% of SaaS companies have an average contract length of less than one year. What is SaaS customer onboarding software? Table of Contents. Userpilot.

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Mironov Consulting

SEPTEMBER 15, 2019

Data science has traditionally been an analysis-only endeavor: using historical statistics, user interaction trends, or AI machine learning to predict the impact of deterministically coded software changes. So here are a few tips for product managers who may be pulling data science – and data scientists – into our product processes.

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Userpilot

MARCH 22, 2021

The world of software is crowded with a variety of product marketing tools that are ‘supposed’ to transform your workflow. But more often than not, so many of these tools end up being more work to set up, maintain or use. Product Marketing Tools Overview. Why Use Product Marketing Tools ? Ready to dive in?

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Usersnap

MARCH 19, 2019

Should the Voice of Customer influence product development? In Frost & Sullivan’s survey research on R&D/innovation and product development priorities, 84% of the respondents declare that they employ the voice of customers (VoC) in their product development cycle. Do you consider customer feedback?

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Atlassian

JANUARY 13, 2022

Subscribe to Work Life Get stories about tech and teams in your inbox Subscribe. They wanted to speed up long-distance calls, leading them to release a complex software upgrade. Development teams usually create a list of guidelines known as coding conventions. Embrace coding conventions. Use a code linter.

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Userpilot

APRIL 16, 2021

Help Center Software is the unsung hero of the customer support world. Help Center Software exists to solve this problem. Instead of waiting around for a customer support agent or spending ages digging to find an answer in the knowledge base, the help center will give you troubleshooting tips in-app. Sound familiar? Userpilot 2.

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eG Innovations

MARCH 7, 2023

Consider the scenario – You are an SRE (Site Reliability Engineer) joining a team to take charge of their Java applications. It has been reported that a Java application is very flaky in terms of memory issues. 3: Work with your AppDev team on chaos engineering and game days to simulate edge cases. . #3:

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PMLesson's Ace the PM Interview

APRIL 26, 2022

Three huge economic sectors employ the majority of data scientists or analysts: finance, insurance and professional services. Data science will only continue to expand as well as more teams begin to use data to make decisions, not just engineering. This type of job may work on a team or lead a team of others.

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Lenny Rachitsky

FEBRUARY 13, 2024

Don’t miss The Best of Lenny’s Newsletter book (all proceeds going to charity), Lennybot (an AI chatbot trained on my newsletter posts, podcast interviews, and more), my recruiting service (focusing on Sr. For a decade, she’s worked closely with tech companies to drive behavior change. It’s technically complex.

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The Product Coalition

DECEMBER 13, 2020

Having said that, I always find it useful to review the points below when I am in an objective state of mind in order to ensure the team is on the right track. Having said that, all teams need to be flexible every once in a while?—?all all team members in the company are in the same boat at the end of the day?—?but

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Userpilot

MAY 13, 2021

It’s what helps teams build great product experiences. How to implement a successful product intelligence solution. Product intelligence is integrated software that allows teams to use customer data to continuously make smart changes to products. Another example is project management software and other SaaS products.

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Hutwork

MARCH 9, 2018

And as a product manager finding out how others made a strategy work, whether it was implementing a road-map software or avoiding other’s pitfalls can make or break your product’s success. Magazine reports that most CEOs read at least a book a week, and this doesn’t include blogs, articles, podcasts, and videos they devour, too.

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Mind the Product

DECEMBER 12, 2017

Startups, small and mid-size companies are becoming more technologically sophisticated. Hardware, software and mobile technologies have become cheaper and easier to deploy, enabling small and mid-size companies to have access to similar if not better technologies than the big boys. Their customer service is horrendous.”

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eG Innovations

SEPTEMBER 29, 2022

eG Enterprise has added new functionality to enable you to identify unused, wasted and orphaned Azure resources and services without the need to resort to hacking up KQL queries or PowerShell scripts. Azure Advisor is a service that can help advise as to whether your Azure deployments have wastage and unused resources. eG Innovations.

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People-First Product Leadership

DECEMBER 4, 2023

Throughout the post, I provide practical tips and steps for developing these strategic elements, setting the foundation for further strategic planning. Identify their strengths, weaknesses, opportunities and threats (SWOT). Here is a detailed template for developing your business strategy.

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The Product Coalition

MAY 21, 2020

In a nutshell, product design encompasses the process of creating a product, from understanding the problem to creating a solution. Instinctively, we all know what bad design looks like. Which mean your customers know what bad design looks like. Now, we can use it to describe both hardware and software design.

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Indicative

JUNE 1, 2020

One of the driving forces is the speed of growth in the sector, especially due to COVID-19’s shelter-in-place measures. If you’re on a marketing team at a gaming company, you need to prepare for this shift with insight into your full customer lifecycle from acquisition to product engagement. Celebrate first team win.

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PMLesson's Ace the PM Interview

MARCH 2, 2022

While behavioral interviews are guaranteed for most tech positions, they're often overlooked in interview prep. This is because at surface level they may not seem as hard to answer as Google's technical interview questions. " At Google, you'll typically be working in cross-functional teams. Leadership.

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Gainsight

OCTOBER 17, 2019

In this same report , it was also determined that the average business employee uses eight different SaaS tools to do their daily operations. Who are the people that most directly make these systems work every day to drive our businesses? Read these 5 tips by an admin for admins! The Technical Admin.

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Userpilot

APRIL 22, 2024

TL;DR End-user support refers to how you assist your customers as they perform tasks on your platform or whenever they experience issues. End-to-end guides, in-app tutorials, or videos, on how to get around the platform. Technical support. Any help that involves the technical team. Self-service support.

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The Product Coalition

MAY 22, 2019

It certainly helps that Google, Amazon, Dropbox and other tech super-companies attribute so much of their success to them. It’s the tool I get asked about the most. They serve bad goals just as well as they do good goals. They serve bad goals just as well as they do good goals. But here’s the thing?—?OKRs Reduce avg.

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Usersnap

MARCH 6, 2019

This is especially true for websites and other digital services. As service and product providers, we need to adhere to one maxim: ‘The customer is always right’. There are many instances where the process of asking for feedback has actually deterred customers or prompted them to submit bad reviews out of annoyance.

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Mind the Product

JULY 23, 2019

Top Tip: Be authentic, vulnerable, and honest about your motivations. Look for the people that are mentoring an intern, running a meeting, or organizing an initiative for the team. Product leaders should think about how to support and develop all product managers, without assuming they want to become people managers.

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PMLesson's Ace the PM Interview

MAY 18, 2020

Data scientist is one of the hottest tech jobs out there, and the interview process reflects this. Stage 1: Screening Most data science hires will go through both a technical and a behavioral screening. Preparing for the Coding Challenge: Review the basics. Both the coding challenge (ex.

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Userpilot

FEBRUARY 26, 2024

Looking for an effective proactive customer service tool and wondering if UserIQ is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether UserIQ is the ideal choice for your proactive customer service needs. Let’s get started!

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The Product Coalition

APRIL 14, 2020

Remote Agile (Part 5): Retrospectives with Distributed Teams TL; DR: A Remote Retrospective with a Distributed Team We started this series on remote agile with looking into practices and tools, followed by exploring virtual Liberating Structures, how to master Zoom as well as common remote agile anti-patterns.

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Modus Create

JULY 1, 2020

I had been taking 2 Aleve each day (1 morning, 1 evening) because I had been developing arthritis in my hands. My immune system is so strong that my immune system attacks my healthy cells. It went after my joints, my nervous system, and skin. So I went to the nearby urgent care clinic to see what they could do about it.

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Userpilot

FEBRUARY 26, 2024

Looking for an effective proactive customer service tool and wondering if Userlane is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Userlane is the ideal choice for your proactive customer service needs. Let’s get started!

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Business of Software Conference

APRIL 17, 2020

Today, more and more teams are discovering the benefits and flexibility that remote working provides; and in an ever changing world, could remote working become the new normal? So actually, when I made the title of like creating like effective remote teams, I think there’s like a lot of stuff that goes into it.

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The Product Coalition

JULY 24, 2020

Any inaccuracies or misinterpretations are due to me. Identifying and answering the most important questions Launching a socially responsible investing product was something the Nutmeg team wanted to do for a long time. It took a few years until the team felt the market for this product was mature enough. and trust me on this?—?it’s

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Userpilot

JANUARY 20, 2024

Looking for an effective self service support tool and wondering if Userlane is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Userlane is the ideal choice for your self service support needs. Looking for a Better Alternative for Self Service Support?

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Userpilot

MAY 12, 2024

TL;DR Userlane is a no-code digital adoption platform used to measure how employees use applications, identify areas for improvement, and offer real-time guidance directly within any application. If you’re on a strict budget and looking for a more affordable solution, platforms like UserGuiding, Intercom, or Intro.js

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Business of Software Conference

MAY 29, 2019

Making that talented team work together well, now that’s even harder. In this talk from BoS Europe 2018 Alison Coward gave some great advice on how you can design the way a team communicates and works together to ensure you get the most out of everyone on the team. Hiring a group of talented people is difficult.

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Userpilot

JANUARY 20, 2024

Looking for an effective product adoption tool and wondering if Userlane is the best option for your SaaS company? We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. With numerous Userlane alternatives, it can be challenging to make a final decision.

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Userpilot

JANUARY 20, 2024

Looking for an effective product adoption tool and wondering if Userlane is the best option for your SaaS company? We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. With numerous Userlane alternatives, it can be challenging to make a final decision.

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