Product Innovation Educators

JUNE 8, 2020

4:35] Can you walk us through your 5-stage innovation process outlined in the Harvard Business Review article you wrote with Steve Blank (see link below)? The innovation process has five stages and an operating system that allows all the different methodologies, decision points, and data to connect to ensure an adequate throughput. [5:40]

Technical Review 156

Technical Review Seminar Product Research Systems Review 156

Intercom, Inc.

JULY 23, 2020

Though technology has allowed us to work remotely for quite some time, companies have debated whether it’s truly best for business. He was super nerdy, super technical and definitely wanted to look at problems from all angles and figure out how to solve them. What seminars could I go to? What books can I read?

Research Software 199

Research Software Feedback Software Reporting Tools Technical Review 199

freshtrax

SEPTEMBER 24, 2019

Adjust is now a well-established technology provider and plays a major role in shaping the future of the market. Members of different teams such as sales, marketing, support, and tech all work together in one room as one Japan team to help customers and to grow Adjust’s footprint in the market.

Analytic Tools 97

Analytic Tools Research Software Feedback Software User Testing 97

Userpilot

FEBRUARY 22, 2024

A good customer support system has several advantages, including: Customer satisfaction : Prompt and efficient support resolves issues quickly, minimizing frustration and boosting customer satisfaction. Competitive advantage : Customers stop doing business with an organization due to poor support.

Feedback Software 102

Feedback Software Analytic Tools Customer Feedback Customer Experience 102

Gainsight

FEBRUARY 2, 2024

Technology companies are producing more complex software, which can often overwhelm customers during the onboarding process. Customer training used to involve writing a 300-page user manual and delivering a week-long, on-site seminar for all new users. The customer success landscape has changed. What Is Customer Training?

Education 52

Education User Testing Customer Experience Research Software 52

The Product HQ

JUNE 20, 2024

Director of Product Interview Questions and Answers Here are typical questions that hiring managers ask during a director of product interview process: General Questions About Yourself General questions are easier to answer in an interview as they don’t involve deep technical knowledge. Why do you think we should hire you?

Technical Review 52

Technical Review User Testing Product Research Customer Experience 52

Business of Software Conference

NOVEMBER 28, 2019

Over 30 years Stephen has seen the evolution of software and tech companies with a fascinating career spanning computers, strategy, software , universities, chairing 8 companies, Government, and most recently in AI gaining a wealth of experience and some great insights to share. Stopped off at McKinsey along the way doing Tech strategy.

Research Software 40

Research Software Analytic Tools Data Visualization Software Review 40