Userpilot
SEPTEMBER 21, 2022
Knowledge base software, also called help center software, helps you create, organize, and manage self-service content. A knowledge base typically contains frequently asked questions (FAQs), videos, and how-to articles. A knowledge base software helps you provide on-demand self-service support to your customers at any time.
Userpilot
JANUARY 21, 2022
Include videos, images, and gifs to make them more engaging. Channels to distribute your software release notes. Amplitude uses screenshots and short videos to provide a visual representation of what users can expect. Make it user-centric. Be consistent in the release note format you use and use your brand personality.
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Userpilot
SEPTEMBER 2, 2022
Customer education platforms are software specifically designed to make onboarding and continuous user education easy. Benefits of customer training software: Improved customer experience and customer satisfaction, better onboarding , reduced time to value , increased customer engagement , etc. Interactive Product Walkthroughs.
Usersnap
MAY 17, 2023
Data Captured: Screenshots, video recordings, annotations, and detailed comments. It’s built for video, image, and web feedback, streamlining creative reviews. Data Captured: Annotations, comments, video feedback, and more. It offers screenshot & screen recording features, making feedback more dynamic.
Userpilot
APRIL 9, 2024
Try Userpilot and Take Your Onboarding Experience to the Next Level Get a Demo 14 Day Trial No Credit Card Required How can onboarding software improve the customer onboarding process? Many onboarding tools allow companies to create self-service resources , like knowledge bases or video tutorials , for on-demand after-hours support.
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