UX Planet

NOVEMBER 4, 2024

Photo by UX Indonesia This ‘complete’ guide to usability testing follows an overview in my UX research methods playbook articles. Introduction If you’re responsible in some way for a digital product or system, you should be doing usability testing — whatever your sector, industry or role. But what is usability?

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Product Talk

JUNE 1, 2022

For this edition of Product in Practice , we caught up with Dan Clem of Zonar Systems to learn how he set up user interview recruiting and began interviewing customers weekly as a result. Dan is a Senior Product Manager at Zonar Systems, a B2B company that provides hardware and software solutions for commercial vehicle fleet operators.

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The Product Coalition

DECEMBER 23, 2021

Guest post by Mark Mayo, Senior Quality Engineer at Terem Technologies This is the process of writing code and using tools to automate the user interface (UI) testing of front-end components of websites, desktop applications or mobile applications. But, getting it right goes beyond the coding of the tests and the tools you use.

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The Product Guy

SEPTEMBER 24, 2024

Systems thinking is a holistic approach to analysis that focuses on the way that a system’s constituent parts interrelate and how systems work over time and within the context of larger systems. It pushes us to look beyond individual features or departments and focus on the larger systems that shape these elements.

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Intercom, Inc.

JULY 5, 2022

When I joined Intercom eight years ago, I knew nothing about system design. They were quick to put together, and so I assumed that even wireframes were a waste of time, let alone system design diagrams. Here, Gustavs discusses our design principle of “Connected, Modular Systems”. System design for Intercom Articles.

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Product Talk

APRIL 16, 2025

This mostly worked, but it required a lot of administrative work to keep our systems in sync. There were dozens more that required that we make changes in all of our systems. At the heart of all of my administrative troubles was the need to move data in between disparate systems and to make sure that all of these systems were in sync.

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Product Innovation Educators

FEBRUARY 24, 2025

Key Product Management Lessons: Trust, Testing, and Breaking Bubbles Anya shared several pivotal lessons from her product management journey that challenge conventional wisdom. This demonstrates how innovative product development can create value for multiple stakeholders while addressing larger industry challenges.

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Alchemer Mobile

NOVEMBER 13, 2024

Pilot your survey: Before launching the survey widely, test it with a small group. Adding surveys to digital touchpoints, such as mobile apps, websites, and live chat systems, makes it easy for customers to share their thoughts in real time, which can significantly boost survey response rates. can help gather more insights.

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Productside

APRIL 16, 2025

But PMs bring something different : systems thinking, long-term vision, and the ability to synthesize inputs from across the business. Thats why we test. This is where Guy pushes back against the idea that engineering canor shouldreplace product management. Yes, engineers are deeply skilled. As he puts it, We know that we dont know.

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The Product Guy

JANUARY 7, 2025

By collaborating with residents and testing new formats or themes, we could design events that truly resonate and foster a sense of belonging. By asking, What systemic issues are contributing to this problem? Test new approaches, such as shifting certain tasks to the evening or using a timer to prioritize key activities.

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The Product Guy

JULY 4, 2019

I discovered that I must research and understand the entire system and process, problem solve with my team, and share lessons learned. This was due to incorrect contribution amounts, the system not finding an account, or invalid employer data. These system errors increased our backlog and costs, and delayed enrollments.

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UX Planet

FEBRUARY 10, 2024

Systemic Thinking: The Key to an Impactful UX Strategy Systems Thinking is a holistic approach to problem analysis and solving that emphasizes viewing systems as a whole, rather than focusing only on individual parts. What is Systems Thinking? Interrelationship: all parts affect each other within a system.

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UX Planet

FEBRUARY 3, 2025

But heres the kicker: hiring managers and ATS systems dont have time to decode your brilliance. Designed user-centered interfaces based on extensive user research and testing. User research and testing are the backbone of great design, and this phrase shows youre grounded in empathy and practicality.

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The Product Guy

JUNE 18, 2020

A feedback loop is: part of a system in which some portion (or all) of the system’s output is used as input for future operations. Feedback Loops are most easily understood through nature: Now, we’re trying to mimic natural systems in our software creation processes. System: What are the total support costs?

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UX Planet

OCTOBER 28, 2024

Things to do: Map the user’s experience : Visualize how users interact with your product or system. Depending on your goal, you can map the current (how users interact with the system right now) or future state of a product(how they are supposed to interact with a product). depending on what you’re testing. Image by NNGroup.

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Product Innovation Educators

SEPTEMBER 16, 2024

This involves: Screening ideas against predefined criteria Combining multiple ideas to create stronger concepts Selecting the most viable ideas for prototyping and testing By carefully evaluating ideas, you ensure that only the most promising concepts move forward in the product development process.

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Intercom, Inc.

AUGUST 25, 2020

Especially for these bigger understanding gaps, you’ll need to design conceptual frameworks and systems that work for your users. Or it can be more granular, for targeted parts of a larger experience: “As a student with test anxiety, I’m partnering with Balm’s breathing coach feature to bring my body back into regulation. Test it out.

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UX Planet

JANUARY 22, 2025

Problem Brief Over a span of 4 weeks, we tested Civians platform and created design solutions to improve the overall user experience of the dashboard. We concentrated on three primary goals for optimal insights of the redesign: Overview We used various recruitment tools to interview and analyze insights through 8 moderated usability tests.

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Product Innovation Educators

OCTOBER 2, 2023

How product managers can use Adobe’s Kickbox innovation system Today we are talking about using the open source innovation system called Kickbox that was created at Adobe. You should test a lot of ideas with a little money. 16:44] How are companies using the Kickbox system today and how is rready helping?

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UX Planet

APRIL 19, 2025

Systems like ChatGPT, Claude, Midjourney, and DALLE are not just assistants; they are collaborators with creative capabilities of theirown. We created usage scenarios that deliberately tested the systems ethical boundaries: What if someone asked for potentially harmful financial advice? How would it handle sensitive data?

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AB Tasty

OCTOBER 24, 2024

Our speakers, each experts in testing, optimization, and conversion rate, provided insights into how brands can increase revenue through personalized, thoughtful customer engagement. Meet the experts Nicole Story : Co-Founder & Director at Hookflash Analytics , leading experimentation in testing, optimization, and personalization.

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Userpilot

APRIL 16, 2025

This fragmentation occurs when critical business information becomes scattered across disconnected systems, creating dangerous blind spots for product managers trying to make informed decisions. Lets say youre testing a longer onboarding flow after a feature release and tracking results through your analytics platform. Sound familiar?

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UX Planet

MARCH 9, 2025

What parts of the system design will be addressed? This is especially valuable for large systems that contain many different parts. This can include user research and discovery, heuristic evaluation, and results of usability testing. Usability testing of newsolution How are you sure this solution will work better for us?

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UX Planet

DECEMBER 6, 2024

Natural Language Processing (NLP) is another game-changer, making it possible for systems to understand and respond to human language. Rapid prototyping and building user journeys is one area where AI shines, enabling teams to quickly create, test, and iterate on design concepts.

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Intercom, Inc.

AUGUST 11, 2021

We believe there’s only so much you can do with automated tests and pre-production environments. Monitoring and alerting systems aren’t perfect, and it can take some time for the customers to notice problems and report them to the support team. We all deal with business-critical legacy systems from time to time.

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Product Innovation Educators

MARCH 3, 2025

Experimental Approach One of their key experiments involved a blind testing methodology. Surprising Results In these blind tests, the AI-generated needs statements performed just as well asand in some cases better thanthose crafted by human analysts. Authenticity – How true was the need to what customers actually said?

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Product Talk

MAY 14, 2025

This diagram illustrates the required and optional input fields for an API endpoint to create a draft order, along with the conditions that must be met and the expected output fields returned by the system. Vendor integrates with a webhook system to receive status updates. Click the image to see a larger version.

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Intercom, Inc.

AUGUST 10, 2021

Rather, it’s a system of interconnected elements that represent how your company looks, feels, and acts, and which combine to create a consistent, recognizable, unified personality. Stress testing the theoretical. But, as with any external rebrand, this new brand system was all very theoretical until the handoff to our internal team.

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Product Innovation Educators

NOVEMBER 29, 2021

How small, focused tests can help product managers create better products. Today we are talking about using experimenting and testing to create products customers love. 3:47] Tell us about experimentation and testing. Test continuously throughout your product development lifecycle. How do you test assumptions?

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Lenny Rachitsky

JANUARY 7, 2025

You’ll find a collection of battle-tested prompts, real-world examples, and a step-by-step guide you can put into practice immediately. Claude goes one step beyond ChatGPT’s abilities with their Artifact system. Artifacts allow you to run the code within Claude’s interface and deploy to a shareable link.

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Product Innovation Educators

NOVEMBER 30, 2020

That could be a simple pass-fail scoring or a more complex system. [8:21] The level of complexity of the portfolio management system needs to line up with the decision-making pace of the organization. In some cases, a simpler system is better than a complex system. 8:21] Who is involved in portfolio management?

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The Product Guy

APRIL 9, 2019

The idea is to treat the strategy as a prototype that will undergo many iterations and testing. Test your strategy whenever opportunity arise as this is intended to be YOUR source of truth to guide you along. Testing the Proto-Strategy. Pillars to a Proto-Strategy. Make a list of the scope and the challenges to your product.

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