Userpilot

FEBRUARY 25, 2024

Tag and name key funnel events to track interactions like page visits, enabling funnel analysis for optimization and conversion improvement. Funnel tracking refers to the process of monitoring and analyzing the steps or stages that users go through while interacting with your e-commerce website, SaaS product, or services.

Data Visualization 103

Data Visualization Analytic Tools Onboarding KPIs Customer Experience 103

Userpilot

OCTOBER 31, 2023

This ensures your product remains enjoyable for users, boosting retention and loyalty. We will also go over free and paid product analytics tools that can help facilitate the process. Methods to collect quantitative data: NPS and CSAT surveys, feature tagging , trend reports, funnel reports. across the customer journey.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Research Software 98

Userpilot

DECEMBER 6, 2022

Product managers spend an incredible amount of time digging for user insights to uncover patterns that will drive product growth. User insights sum up your users’ perceptions and feelings about your product or service. Track how users engage with your product using heatmaps. Find friction points and act on them.

Data Visualization 98

Data Visualization Customer Feedback User Testing Feedback Software 98

Userpilot

MARCH 27, 2023

Customizing NPS survey designs to match the brand design and blend well with the product’s UI. Analyzing NPS responses using NPS response tagging, quickly identify recurrent themes your audience is talking about ( positive or negative ) and address them. Customize NPS survey designs to match native themes.

Product Research 97

Product Research Feedback Software Customer Experience Data Visualization 97

Userpilot

MAY 7, 2024

Product adoption software is the lifeblood of the modern product management process. It is the key to making your product unforgettable and ensuring it gains traction in a difficult market. In this article, we explore what product adoption software does and identify 12 of the best product adoption tools on the market.

Analytic Tools 60

Analytic Tools Feedback Software Research Software Reporting Tools 60

Userpilot

FEBRUARY 24, 2023

Are you wondering if Appcues offers the right analytics functionality for your product? We also show you how it stacks against Userpilot analytics in case you’re considering alternative products as well. Appcues click-to-track events allow you to monitor user engagement with different features in your product. Book the demo!

Data Visualization 97

Data Visualization Analytic Tools Onboarding KPIs Software Review 97

Userpilot

MARCH 25, 2024

We also introduce Userpilot product analytics as an alternative solution. Userpilot is a product growth platform with powerful analytics features. This means you can use it to collect user feedback and design in-app experiences to improve user experience and remove friction from the user journey. Let’s get right to it!

Data Visualization 92

Data Visualization Analytic Tools Feedback Software Reporting Tools 92

Userpilot

JUNE 20, 2023

Cultivating user trust is critical to the success of any long-term product strategy. It is also one of the central goals of the user experience design process. So, how can you build trust with UX design ? This article examines the concept of trust in UX design and its importance. What is user trust?

User Testing 97

User Testing Customer Feedback Customer Experience UX 97

Userpilot

DECEMBER 8, 2022

Wondering how heat map analysis can influence your product UX? Read on to uncover product growth insights ! Heat maps help companies identify elements that visitors aren’t noticing, track user engagement , and improve customer experience by making changes to website design. What is a heat map? Different types of heat maps.

Analytic Tools 98

Analytic Tools Data Visualization User Testing Customer Feedback 98

Userpilot

OCTOBER 15, 2023

How do you leverage product analytics marketing automation to boost customer acquisition, retention, and account expansion? TL;DR Product analytics marketing automation involves using product analytics to track product usage and customer behavior to develop automated marketing experiences.

Data Visualization 101

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 101

Userpilot

MARCH 9, 2023

We also have a look at a couple of alternative tools that might give product managers more bang for their buck. TL;DR Pendo Free is the free plan offered by a well-known product adoption platform. The plan gives users access to product analytics. Pendo Free is simply the free version of the Pendo product adoption platform.

Data Visualization 97

Data Visualization Software Review Analytic Tools Feedback Software 97

Userpilot

APRIL 13, 2022

Click tracking is an essential method for uncovering weak spots in the product UX and the user flow by analyzing how users engage with your UI. Let’s begin our journey and unlock product growth opportunities with click tracking! The product team utilizes click data for making data-driven decisions on product development.

Analytic Tools 97

Analytic Tools Data Visualization Feedback Software Customer Feedback 97

Mixpanel

MAY 2, 2023

Mixpanel launched over a decade ago as an analytics tool for product teams. Product and marketing teams have to collaborate very closely to drive growth, especially when the goal is product-led growth (PLG). But here’s a little secret: More than half of our users today are actually on marketing teams. There are two reasons why.

Data Visualization 119

Data Visualization Analytic Tools Embedded Analytics Marketing 119

Userpilot

OCTOBER 2, 2023

Generative vs evaluative research methods are two techniques for conducting user research when managing your product. Both UX research methods are different but provide valuable insights to help your product development process. Evaluative research assesses existing products to identify usability issues and areas for improvement.

User Testing 105

User Testing Product Research Research Software Feedback Software 105

Userpilot

DECEMBER 15, 2022

In this blog post, we’ll be discussing 11 examples of heatmaps to understand customer engagement better and create more enticing products. Whether through mouse clicks, scrolling, or eye-tracking, these tools provide a quick view of all the information needed to make accurate business decisions and drive your product growth.

Data Visualization 96

Data Visualization Customer Feedback Analytic Tools User Testing 96

Userpilot

FEBRUARY 21, 2023

If you've searched for this comparison, you're probably looking for a tool that will help you gain actionable insights to drive your product growth. Whether looking for an alternative to your existing tool or setting up product analytics at your organization, we're here to help. Let's jump right into it!

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Reporting Tools 98

Userpilot

AUGUST 5, 2023

How can you leverage data tracking to get product growth insights ? Analyzing data is the key to achieving customer success and product growth. Use feature tagging to track feature usage. product analytics, customer surveys, etc.) Thus, you can use feature tags to track feature usage. SMART goals framework.

Data Visualization 97

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 97

Userpilot

FEBRUARY 1, 2022

Appcues features include most used user onboarding UI patterns such as flows, NPS, and checklists that best product adoption tools on the market provide. Appcues is an onboarding software that’s been on the market for quite some time, mostly known for the ability to create product tours using an intuitive UI. What is Appcues?

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98

Userpilot

MARCH 16, 2023

Finding a product that not only suits your business needs but also delivers value at the right price can be daunting. Userpilot offers the right value for money and has just the features you need to improve onboarding , analyze user feedback, and drive product growth. What is UserGuiding?

Analytic Tools 97

Analytic Tools Feedback Software Data Visualization Reporting Tools 97

Userpilot

FEBRUARY 25, 2024

Analyzing user behavior can help you understand how users perceive your product and brand. Product analytics can help you track changing user behavior for your app but here are some industry-wide changes that are influencing purchasing decisions in 2024. Accessibility features are making UX design more inclusive.

Analytic Tools 104

Analytic Tools Data Visualization User Testing Reporting Tools 104

Userpilot

OCTOBER 24, 2022

Looking for an NPS program to collect customer feedback and improve their experience with your SaaS product? To build an NPS program for your SaaS product, you need to first segment customers and decide who to survey. You can tag responses to understand the context behind the NPS score. What is an NPS program?

Feedback Software 98

Feedback Software Analytic Tools Research Software Software Review 98

Userpilot

SEPTEMBER 14, 2023

What customer discovery questions should product managers ask to accurately identify the unsatisfied needs of potential customers and validate ideas? TL;DR Customer discovery questions enable product teams to better understand customer needs and problems so that they can build products that the potential customer truly needs.

Product Research 93

Product Research Customer Feedback Data Visualization User Testing 93

UX Planet

FEBRUARY 21, 2024

10-step guide on how to design information architecture Designing an Information Architecture involves organizing, structuring, and labeling content in an effective and sustainable way. Well-designed information architecture helps users find information and complete tasks efficiently on a website/in app. UX research methods.

Information 79

Information User Testing Data Visualization Product Research 79

Userpilot

FEBRUARY 3, 2023

From marketing campaigns to onboarding programs, catering your product experiences to your customers improves satisfaction and retention rates. Leverage product analytics to do a customer behavior analysis and get a better understanding of how customers interact with your product.

Analytic Tools 98

Analytic Tools User Testing Research Software Feedback Software 98

Userpilot

APRIL 8, 2022

Let’s have a look at how the two products stack against each other. Appcues is a great product experience tool that you can use to onboard users with product tours. Userpilot is a code-free product experience software. A/B testing is not available in Appcues but included in all Userpilot plans.

Analytic Tools 98

Analytic Tools Data Visualization Software Review Customer Experience 98

Userpilot

DECEMBER 6, 2023

In the dynamic world of digital design, the roles of the web designer vs UX designer stand out as pivotal contributors to the online landscape. This article explores the roles and responsibilities of the web designer and the UX designer. What is web design? They also keep them up to date with progress.

Research Software 96

Research Software Analytic Tools Feedback Software Data Visualization 96

Userpilot

OCTOBER 18, 2022

How can user analysis help you drive product growth and reduce churn? Unmet customers’ needs to inform your product roadmap. User analysis shows how users experience the product, what they like, and why they churn. You’ll also identify new product design and development perspectives with task analysis.

Customer Feedback 98

Customer Feedback Data Visualization User Testing Analytic Tools 98

Userpilot

MARCH 21, 2024

But what strategies can you follow to boost product engagement at every stage of their journey? TL;DR The customer activity cycle (or lifecycle) represents a customer’s complete journey with a product or service, from initial awareness to eventual advocacy or departure.

User Testing 104

User Testing Analytic Tools Research Software Feedback Software 104

Userpilot

AUGUST 10, 2023

After product updates to determine how they affect customer sentiment. Relational NPS surveys are designed to gather information on the health of your brand identity and customer relationships. Trigger based on average lifetime and product usage frequency. Post-purchase or plan upgrades to understand customer expectations.

Product Research 93

Product Research Feedback Software Analytic Tools Data Visualization 93

Userpilot

MARCH 28, 2024

User analytics play an essential part in the product development and management process. It also explores different kinds of user data analysis, shows you how to conduct it, and introduces a few product analytics tools with the necessary functionality. That’s one of the questions our guide answers. Let’s get to it!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Userpilot

NOVEMBER 28, 2022

Automation is crucial for taking a customer-centric approach to product growth. With a solid feedback tool, you can create different types of contextual microsurveys , customize them, set frequency intervals and behavior triggers for the surveys, add qualitative follow-up questions, and use response tagging to detect trends.

User Testing 97

User Testing Feedback Software Customer Feedback Data Visualization 97

Userpilot

JULY 27, 2022

Customer feedback is the data you collect on customers’ evaluation of your product/services. Feedback is essential for SaaS companies because it helps product teams improve the user experience. Product managers prefer active feedback because it’s targeted, contextual and specific. or achieving intended value from a product.

Feedback Software 97

Feedback Software User Testing Customer Feedback Analytic Tools 97

Userpilot

FEBRUARY 20, 2023

Which of them should you choose to generate growth insights for your product? TL;DR Product analytics is the process of collecting and analyzing data about product usage and user behavior. Product analytics tools empower teams to make informed decisions on how to add more value and offer a better user experience.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Reporting Tools 98

Userpilot

APRIL 16, 2024

In SaaS, a product experience strategy provides the building blocks for making customers stay, engage with your app, and eventually become loyal advocates for your product. That said, we’ll review how to build a strong product strategy that delights users and unlocks product growth. What is a product experience strategy?

Data Visualization 100

Data Visualization User Testing Customer Experience Analytic Tools 100

Userpilot

JULY 24, 2023

The article explores the best Zendesk integrations for: Customer support Customer feedback Productivity Email and social media communication Analytics and reporting Let's get right to it! You can also embed Zendesk functionality into your product using JavaScript. However, you may still need to pay to subscribe to the products.

Embedded Analytics 91

Embedded Analytics Data Visualization Analytic Tools Feedback Software 91

Userpilot

FEBRUARY 14, 2024

Let’s see how product teams can leverage it to build better products and deliver excellent customer experience. TL;DR Userpilot is a product growth platform that allows you to track and analyze user behavior, collect feedback, and create in-app experiences to drive user engagement. And now Salesforce.

Analytic Tools 100

Analytic Tools Feedback Software Data Visualization Customer Experience 100

Userpilot

JULY 30, 2022

It helps UX designers and product managers better understand users’ goals and the steps they must take to get their job done. Task analysis enables you to design more efficient user experiences and ultimately drive your product growth. Task analysis involves five steps. What is a task analysis in UX?

UX 98

UX Customer Experience Research Software User Testing 98