Userpilot

AUGUST 23, 2023

This change has been primarily driven by increased access to analytics tools like Userpilot that help businesses achieve product growth. A product analyst needs to have the following skillsets: Technical skills: data analysis , data visualization, statistical analysis, and technical tools.

Data Visualization 98

Data Visualization Reporting Tools Analytic Tools Research Software 98

Userpilot

AUGUST 18, 2020

The choice of user retention tools and software available to SaaS businesses is completely overwhelming. This blog will explain the types of user retention tools & software so that you can take control. Well, maybe it’s due a revival – this time as an unofficial mantra for the SaaS sector. Source: cultofmac.com.

Analytic Tools 105

Analytic Tools Feedback Software User Testing Data Visualization 105

Amplitude

JUNE 8, 2017

I had become pretty active as a mentor and advisor to various startups and really enjoyed it! Social Capital’s work consists of helping solve the world’s largest problems which it does by investing in technology in sectors such as healthcare and education, and companies both within and outside of the United States.

Technical Review 58

Technical Review Technical Advisors Development Team Review Software Review 58

Userpilot

DECEMBER 6, 2021

In this blog, we’ll look at what you should expect from a platform, and give you our honest opinions on what the best customer success tools available right now are. Without a top-quality customer success platform at your team’s disposal, you’ll struggle to help your users get maximum value out of your tool. Basic analytics are a must.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Data Visualization 98

Userpilot

MARCH 3, 2022

Product managers with technical skills such as SQL or technical stack are in high demand, so highlight them in your resume. Competence in using product analytics tools is a must for product managers, and the recruiters will be looking for them in your resume. Show off your Product Manager (technical) skills.

Data Visualization 98

Data Visualization Analytic Tools Technical Advisors User Testing 98

The Product Coalition

OCTOBER 21, 2019

As a project manager at an IT company working with many non-technical startup founders, our clients, I often get to resolve a variety of interesting issues that relate to technology and communication. They had spent a lot of time choosing the technological stack and discussing technical solutions with outside consultants.

Technical Review 67

Technical Review Technical Advisors Research Software Agile 67

Userpilot

AUGUST 18, 2020

The choice of user retention tools available to SaaS businesses is completely overwhelming. This blog will explain the types of user retention tools so that you can take control. Well, maybe it’s due a revival – this time as an unofficial mantra for the SaaS sector. The best user retention tools…for you?

Analytic Tools 89

Analytic Tools Feedback Software User Testing Data Visualization 89

Userpilot

JULY 9, 2021

Inspired by Marty Cagan contains a little about everything in product management and is based on how the most successful tech companies in the world build products. It’ll teach you how to set up continuous discovery with your product trio team of product managers, design leads, and tech leads. Recruiting users for discovery interviews.

Research Software 98

Research Software Books Feedback Software Analytic Tools 98

Ask Benny

FEBRUARY 2, 2018

As a product manager, you need to get fast into all aspects: vision, strategy, business, marketing, sales, product, user experience, technical, development process, etc. I would advise differently. That’s your time to re-verify you have tools to make decisions. Your first meetings should be ‘get to know”. Make it personal.

Technical Advisors 84

Technical Advisors Product Management Product Manager Customer Experience 84

Product Talk

APRIL 7, 2021

I am a former chief product officer and now coach and advise product leaders and teams. Teresa : I’m going to do a quick review of what we covered in Part 1 and Part 2. The idea is to have a product trio —a product manager, a designer, and a tech lead—working and owning product decisions together. Thanks for joining.

Product Research 310

Product Research User Testing Research Software Data Visualization 310

Mironov Consulting

MAY 18, 2024

  Out of scope means they can advise, counsel, suggest, offer to help… but don’t own the decision/action.  Push internal recruiters hard, perhaps reviewing stacks of résumés together to clearly communicate what you’re looking for.    With lots of gray space between the two.

Technical Advisors 64

Technical Advisors Technical Review Weak Development Team Product Research 64

Imaginary Cloud - Design

JANUARY 30, 2020

This may be due to this new paradigm coming from, and still being restricted to, the realm of data scientists. However, it's essential that businesses don't underestimate those tools' UX design. It doesn’t matter how much potential a tool has if it’s too difficult or too unpleasant to use. Humans shouldn't act like machines. "

Data Visualization 103

Data Visualization Analytic Tools Research Software Feedback Software 103

Userpilot

JANUARY 17, 2023

It involves adapting your product to your customer’s ever-changing expectations through in-app surveys and review gathering, making it timeless. If NPS scores are high, it means customers are realizing your value since they are willing to advise others to use your product. Send a personalized modal to ask for reviews.

Feedback Software 98

Feedback Software Research Software Onboarding KPIs Customer Experience 98

eG Innovations

JULY 2, 2021

If you want to simulate a Citrix session that starts with a login into Citrix, launching of a browser, and then accessing a web application or SaaS service from within Citrix, you can use our Full Session simulation tool. Yes, eG Enterprise supports monitoring of Nutanix AHV and we are a Nutanix technology partner.

Analytic Tools 105

Analytic Tools Reporting Tools Data Visualization Customer Experience 105

Userpilot

SEPTEMBER 8, 2021

They’re an essential tool for SaaS businesses because of how much their usage correlates with financially important metrics like activation , retention , and feature usage. We generally advise against linear, top-down product tours. Other tools include Appcues and Userguiding. Using product tour software is a better decision.

Analytic Tools 98

Analytic Tools Feedback Software Onboarding KPIs Software Review 98

Lenny Rachitsky

SEPTEMBER 3, 2024

The framework is based on his experience advising dozens of consumer subscription businesses, as well as his analysis of over 30,000 consumer subscription apps (based on proprietary data provided by RevenueCat ) and interviews with leaders at dozens of top consumer subscription companies.

User Testing 134

User Testing Framework Feedback Software Onboarding KPIs 134

UX Studio: Product Management

JULY 14, 2021

As a design thinking consulting firm , we advise on product strategy, lead workshops, and offer customized training to equip your business with the best UX practices. Fantasy has expertise in the healthcare industry, hospitality and leisure, entertainment and media, finance, and technology, to name a few. What if something fails?

Consulting 87

Consulting Research Software Reporting Tools User Testing 87

Intercom, Inc.

JANUARY 5, 2023

He’s a keynote speaker, adviser, and co-author of several books on the subject, including the provocatively titled The Best Service is No Service , Your Customer Rules , and his latest The Frictionless Organization: Deliver Great Customer Experiences with Less Effort. Playing the long game. A lot of organizations don’t do that.

Customer Experience 138

Customer Experience Customer Feedback Feedback Software User Testing 138

Gainsight

JUNE 18, 2020

Fourth, we have customers that can’t cover with dedicated CSMs due to capacity. We are using Gainsight to segment tech-touch from high-touch to ensure all of our accounts are adopting so they don’t churn. Technical skills matter a lot. . Nick: What went into making the go-to-market process more technical for IBM customers?

Data Visualization 52

Data Visualization Technical Review Technical Advisors Customer Experience 52

Gainsight

AUGUST 5, 2022

Preparing and presenting executive reviews. Building relationships with your customers Being empathetic is the most critical tool in your CSM toolbox. But because you have so many great tools from your time as a CSM, you don’t have to abandon them. You can better advise on valid customer pain points.

Reporting Tools 59

Reporting Tools Feedback Software Technical Advisors Data Visualization 59

Userpilot

JULY 13, 2021

Most SaaS businesses recognize that interactive walkthroughs are a helpful onboarding tool , but few use them correctly. Building a walkthrough using a dedicated tool is much easier than coding it from scratch. It’s also a powerful commercial tool. The best walkthrough software on the market is Userpilot. I hear you.

Analytic Tools 98

Analytic Tools Onboarding KPIs Customer Experience Data Visualization 98

Usersnap

FEBRUARY 19, 2019

Industries are being disrupted by digital technologies today. Due to this disruption, traditional ways of innovation are insufficient. Access to testing specialists has become limited due to these restrictions. Technical configurations on application and test environment must be done. How did crowdtesting come about?

Reporting Tools 76

Reporting Tools Feedback Software Data Visualization Crowdsource 76

The Product Coalition

FEBRUARY 2, 2018

As a product manager, you need to become fast in all aspects: vision, strategy, business, marketing, sales, product, user experience, technical, development process, etc. I would advise you differently. That’s your time to re-verify you have the tools to make decisions. Your first meetings should be a ‘get to know’.

Technical Advisors 60

Technical Advisors Product Management Product Manager Onboarding KPIs 60

Intercom, Inc.

MAY 19, 2022

The results are in: businesses are investing more in measuring the impact of their customer service and turning to tools such as self-service and proactive support to drive a good experience. Using technology in a different way to provide support, looking at it as a value add as opposed to a cost center means we can differentiate support.

Reporting Tools 104

Reporting Tools Data Visualization Feedback Software Customer Feedback 104

Bain Public

MAY 29, 2020

FUN FACT: It is actually thanks to the coaching service for innovative and technological SMBs (PMEit) administered by MAIN that we’ve been able to work with some of our incredible clients, Wastack , LiveScale , Blaise Transit and Enkidoo , and provide them with product management, consultancy and coaching support.

CTO Coach 52

CTO Coach Startups Research Software Feedback Software 52

The Product HQ

JUNE 20, 2024

The questions are in various categories and are inclusive of: General Questions Technical Questions Organization and Time Management Questions Feedback Questions Conflict Resolution Questions Product Management Process Questions Career Path Questions Management and Leadership Questions Let’s dive right in.

Data Visualization 52

Data Visualization Feedback Software Research Software User Testing 52

Mixpanel

MAY 26, 2020

For today’s post, we spoke with Rohit Gossain , who has held multiple product management and data science roles over the last decade with technology companies such as Shutterfly, OpenTable, Adobe, and Expedia Group. . Rohit Gossain: I started off my career in 2010 as a technical analyst working with a product manager.

Data Visualization 72

Data Visualization Analytic Tools Reporting Tools Information 72

PMLesson's Ace the PM Interview

MARCH 1, 2020

I studied mathematics at UCLA, worked 2 summers as a software engineering intern at a Series E AdTech startup, and advised Metta World Peace (Ron Artest) as the product manager for his social basketball app, Gradelo. Due to the number of applicants, making it past the resume screen may rely on a bit of luck.

Research Software 52

Research Software Analytic Tools Reporting Tools Data Visualization 52

Modus Create

MAY 11, 2020

For people in tech, it’s just our daily environment, nothing too fancy, nothing too hard. So, how can the tech product community help the world to pivot, work as a cross-functional team and make this place better prepared for the times to come? This applies not only in tech, but also in politics and society. Is it hard?

Technical Advisors 56

Technical Advisors User Testing Technical Review Feedback Software 56

Business of Software Conference

JULY 7, 2021

Developing consistent sales performance remains a complex challenge even with all the data and tools at our disposal. Alex A may have little patience to deal with awkward technical queries, and may be willing to make unrealistic promises to get deals to cross the line. They should be the trusted advisors to your biggest clients.

Research Software 69

Research Software Technical Advisors Customer Experience Data Visualization 69

Userpilot

APRIL 21, 2024

no technical skills). The thank you page advises customers that the sales team will be in touch soon, and provides a link to a page with Attest research papers. It also includes case studies illustrating the benefits of the tool. Company details (e.g. increase new feature retention).boarding). Jobs-to-be-done (e.g.

Research Software 104

Research Software Feedback Software User Testing Reporting Tools 104

Userpilot

APRIL 30, 2021

Rather than drain yourself by doing too many things at once, it’s strongly advisable to focus on one channel and find an agency that specializes in that. Classically, SEO is broken down into the following sub-areas: Technical SEO: includes ensuring pages are indexed, creating site maps, Knowledge Graph optimization and improving site speed.

Research Software 98

Research Software Marketing Technical Advisors Customer Experience 98

ProductPlan

MARCH 4, 2022

Unfortunately, we can’t advise you on specifics here. Question 2: If our company didn’t have any product tech stack when you joined, what types of tools do you think we’d need first, and why? If the hiring manager knows this, you probably won’t get questions about building a tech stack.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Research Software 52

Usersnap

JUNE 15, 2023

Identifying users’ needs, wants, and problems In today’s world, there’s no such thing as a perfect digital product, all thanks to evolving customer expectations and the emergence of new technologies. So, I’d advise you to With Usersnap, you can smartly manage feedback from both internal and external stakeholders in one place.

Feedback Software 52

Feedback Software User Testing Research Software Analytic Tools 52

The Product Coalition

MARCH 21, 2018

A mentor advised me to think about three broad categories?—?the Understand the technical architecture for the product : Get an engineer to sit down with you and explain how the product works under the hood and which major technologies and frameworks have been used. OKRs are a great tool to drive alignment across the team.

User Testing 60

User Testing Technical Advisors Research Software Feedback Software 60

Gainsight

AUGUST 6, 2021

This step involves enabling the CS team so they can effectively onboard, teach, or advise customers about the new feature. CS teams can then leverage these materials as part of their regular communications and meeting cadence such as QBRs, monthly progress reviews, etc. monthly progress reviews, QBRs, etc.), Step 3: Launching.

Product launches 52

Product launches Customer Feedback User Friction Onboarding KPIs 52

Gainsight

NOVEMBER 23, 2020

GitLab is an open-source, code-collaboration platform for git repository management, code reviews, issue tracking, wikis, and continuous deployment tools, enabling users to create, review, and deploy codes. Today, we’re talking to Jeff Beaumont from GitLab. Jeff is the Senior Manager of Customer Success Operations. .

User Testing 52

User Testing Analytic Tools Reporting Tools Data Visualization 52