The Product Coalition

SEPTEMBER 21, 2023

Prototyping can be one of the most energizing parts of a workshop. Today, I’m sharing my prototyping hacks to help your team create the best initial, simplified version of their design — one that’s ready to be tested, iterated on, and validated. Addressing these issues early on can save time, effort, and resources in the long run.

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The Product Coalition

JUNE 21, 2023

Doing so has a ton of benefits, including: More competitive edge: Concerted efforts around creativity and innovation allow your teams to develop new products/services that better meet customer needs and help keep you ahead of the competition. To uncover this information, I recommend a Problem-framing and Idea Generation Workshop.

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Workshop Feedback Software User Testing Customer Experience 123

Mind the Product

FEBRUARY 13, 2020

Here’s how they used smoke tests to explore a new opportunity. The company’s products are used by 30,000 customers with over a million domains under our management. Recently we’ve seen a new trend – that more of our customers use just a single domain and are freelancers, small or micro businesses.

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Product Research User Testing Analytic Tools Research Software 147

Userpilot

NOVEMBER 30, 2023

TL;DR Market gaps are the disparities between what customers need and want , and what the market can deliver. A market gap can be caused by missing functionality or poor user experience. Tracking user behavior in-app enables product teams to find ways to improve product experience. Here are 10 tried and tested ways to do it!

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User Testing Data Visualization Feedback Software Research Software 89

Product Innovation Educators

MARCH 11, 2024

There are four key things that Design Thinking helps me accomplish: Getting closer to the customer Turning insights from customer research into action Driving collaboration Experimenting and iterating Design Thinking is a common framework that helps me communicate with other folks and get everybody on the same page. [5:09]

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User Testing Research Software Customer Feedback Feedback Software 106

The Product Coalition

DECEMBER 11, 2023

The journey to product-market fit might seem random, but it actually has a well defined high-level structure. Here is part two of the guide that will help you find your way to product-market fit. Photo by Quang Nguyen Vinh on Pexels When I first started my consulting business , I attended a sales coaching workshop.

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Modus Create

JULY 30, 2021

Research plays a vital role in creating user-centric products. In this article, we’ll explore some of the most popular user research methods used across industries worldwide. . And a business can only do that if it truly understands its customers. . User research is critical because it helps with both.

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User Testing Product Research Research Software Customer Feedback 98

Johanna Rothman

JUNE 21, 2023

In product development, we often use the words, “user” and “customer” interchangeably. I wonder if it’s time to stop talking about “customers” altogether. Users use the product. When the User is also the Buyer, as in a mass-market product, they might ask you for features.

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User Testing Customer Feedback Customer Experience Differentiation 89

Mind the Product

NOVEMBER 21, 2018

One the most consistent and frequent lessons that we teach in different workshops is “test early, test often”, also known as lean methodologies. In January 2018, we moved forward to create our third full-day workshop on the much-anticipated topic of Metrics and Analytics. Slice up the Product Into Testable Chunks.

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Userzoom

DECEMBER 17, 2019

Armed with the proper tools, guidance and methods of communication, you should be able to convince anyone within your organisation about the value of user research and the positive impact it will have on the bottom line – without resorting to cattle-prods, lies or locking yourself in the stationery cupboard and having a very loud cry.

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User Testing Research Software Product Research Customer Feedback 122

Centercode

MAY 20, 2020

Strong tester participation is at the heart of every successful Customer Validation test. When you’ve recruited enthusiastic, target market testers to use your product, complete surveys, and submit feedback, you have everything you need to deliver those highly sought after recommendations for improvement.

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Workshop User Testing Product Research Feedback Software 98

UX Planet

FEBRUARY 29, 2024

In the absence of a dedicated design team, I’ve found myself collaborating with a product manager, front-end engineers, project managers, subject matter experts and various other colleagues to navigate the intricate world of design, ideation, testing, and critiques.

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Product Management University

MAY 24, 2021

It’s what your team can do for the customer. But if customer value is always the end game, make quantifiable customer outcomes the driving force in your product management maturity model and the path becomes shorter, faster and easier to measure. The Product Management Maturity Model: 3 Tiers of Customer Value.

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Imaginary Cloud - Design

AUGUST 19, 2021

Creating useful, usable, and craved products and services that respond to human needs is the basis of Design Research. Design Research is a process used by designers to better understand the underlying and sometimes hidden desires, needs, and challenges of end users. To create an optimal user experience. The main goal?

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User Testing Research Software Product Research Customer Experience 110

Userzoom

AUGUST 6, 2019

Katja Borchert, Senior Product Owner & UX Researcher, and Pietro Romeo, UX Researcher, reveal practical and leftfield examples of user research at FlixBus in their presentation ‘Don’t Guess It, Test It!’. I joined FlixBus in 2018 as a Senior Product Owner and researcher. We know our users, of course.”

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User Testing Product Research Presentation Research Software 101

UX Planet

DECEMBER 26, 2023

Many recognized design oriented companies like Adobe, Figma, Dovetail and User Testing are experimenting AI potential in their offerings. It is time that designers should start testing these features to get the best to help them improve their productivity and efficiency. User Testing AI Source: www.usertesting.com/platform/AI 6.

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Research Software Feedback Software Data Visualization User Testing 94

Centercode

MARCH 4, 2020

Low tester participation is a source of frustration for many Customer Validation professionals. You’ve invested hours into crafting creative test topics , and you’re following best practices for a comprehensive and approachable communication strategy. But somehow, only a fraction of your testers are submitting feedback.

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Userzoom

SEPTEMBER 3, 2019

Lee Duddell, UserZoom’s Senior Director of UX Research, reveals some of the mistakes that newbies make when they’re running tests for the first time and how they can avoid them. . Then we’ll look at some mistakes that newbies make when they’re running tests for the first time. Why should you listen?

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User Testing Research Software Testing UX 81

Product Talk

SEPTEMBER 7, 2022

A lot of product teams claim to be focused on their users. They might even have regular steps in their processes that remind them to put their users’ needs first. It’s more about looking for new ways to collect insights from users, uncover underlying assumptions, and explore the opportunity space.

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Product Research User Testing Customer Experience Research Software 200

Product Talk

OCTOBER 20, 2021

But the concepts don’t mean much if you’re not making real changes to the way you work—whether it’s how often you talk to customers , what you discuss in your conversations with them, or what you do with those findings. For this first post, we spoke with Rebecca Klee , a UX Researcher at Optimal Workshop.

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Roman Pichler

JULY 6, 2021

But others find it hard to no longer be actively involved in making product decisions, regularly talking to users, engaging the stakeholders, and working with development teams. Feedback: You are able to offer constructive feedback so that the other person can receive it and benefit from it.

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User Testing Product Research Weak Development Team Customer Experience 321

UX Studio: Product Management

DECEMBER 7, 2022

Including UX research in any UX project is crucial for all businesses with any digital platform. This is great news, but finding the best UX research agency can be challenging for companies in need. To help you find the right match we collected the best UX research consultancies you can work with. . Competitor Analysis.

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User Testing Research Software Product Research UX 52

Userpilot

MARCH 17, 2022

End-user training bridges the gap between mere signups and actual usage of SaaS products. But proper user onboarding helps you avoid all that, and that’s exactly what we’ll be discussing in this article. End-user training is all about educating customers on what software offers and how they can maximize their usage.

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Analytic Tools Feedback Software User Testing Customer Experience 102

Userpilot

JANUARY 15, 2024

TL;DR UX design aims to create meaningful, relevant experiences for users. Now, there are some essential steps you need to follow in order to start a UI/UX design career: Learning the design principles for both UI and UX includes mastering user personas, wireframing, prototyping, color theory, typography, and layouts.

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Research Software User Testing Feedback Software UX 80

Product Talk

JANUARY 31, 2024

Describing the early phase of her discovery journey, Leann says, “Thinking back to where we started, it was in two areas—doing more interviews with our users and focusing on opportunities instead of solutions.” We started continuous discovery in two areas—doing more interviews with our users and focusing on opportunities instead of solutions.

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Product Research Reporting Tools Feedback Software Customer Communications 222

Piyanka Jain

FEBRUARY 7, 2020

A lesson in behavioral economics will tell you that consumers don’t always practice what they preach. So what better reason is there for product marketers to make testing a key phase in their product lifecycle? It’s easy-on-the-hands, ergonomic and efficient design was the result of a feedback-based redesign project.

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Product Talk

DECEMBER 6, 2023

Why does the outcome focus on business value and not customer value? How do you test to make sure your opportunity is not a solution in disguise? How do you test to make sure your opportunity is not a solution in disguise? Why can’t you just generate opportunities from what you know about your customers?

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Data Visualization Product Research Analytic Tools Research Software 275

Bain Public

JUNE 19, 2019

(Montreal, Canada) - Paul Ortchanian, Founder, CEO, Head of Product, Data and Strategy of Bain Public, will be giving a 120 minute workshop at Agile Testing Days in Potsdam, Germany. Agile Testing Days is an annual European conference for and by international professionals involved in the agile world. Time: 10:25-12:25.

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Product Talk

AUGUST 4, 2021

I know many authors who use their blog as a way to test content. So I put the book on hold and started devising a plan to test my content. This gave me a great feedback loop to measure the efficacy of my content. Some teams got stuck because they couldn’t find customers to interview. I knew I needed more feedback.

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Product Research Books User Testing Feedback Software 261

Centercode

MARCH 18, 2020

Pop quiz: does the state of your product impact tester engagement during Customer Validation projects? It’s one thing to recruit technical users for the specific purpose of routing out critical bugs and other performance issues. Check Your Testing Phases. ” Yes and no. Quick Fixes for Friction with Your Product.

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Workshop User Testing Product Research Customer Feedback 52

The Product Coalition

JANUARY 26, 2021

In search of a better way, we began researching, scouring every resource we could get our hands on related to creating a compelling product vision that we could use to help our clients. Research-based?—? Although it is not a one-size-fits-all approach by any means, one cannot ignore the power of its collaborative, hands-on format.

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Userzoom

JUNE 9, 2020

I’m in the unusual position of seeing directly (and indirectly) how hundreds of businesses’ digital departments across different industries have reacted to COVID-19, through my role as a UX research partner at UserZoom. Ugly research practices are rearing their heads. Image by Nick Bolton.

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Roman Pichler

SEPTEMBER 11, 2023

I view it as an entity that creates tangible value for users and possibly customers as well as the business. Once you’ve identified and selected a specific product, you can take the next step and determine the people who are required to create or progress it and generate the desired user and business benefits.

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UX Studio: Product Management

MARCH 22, 2023

In part one of our series about surveys , we talked about the pitfalls and most frequent misuses of surveys in design research. But with all the talk about best practices, we have not yet shown the practicalities of running a valid UX research study with surveys. Step 1: Align on research objectives A new research project has started.

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Product Research User Testing Research Software Data Visualization 74

Centercode

MARCH 10, 2020

Your feedback forms , surveys , and project workspace are more than just boxes you tick off of your test prep checklist — they’re an essential element of your Customer Validation project’s success. There’s a very low amount of incoming feedback. You’re not getting enough of certain types of feedback.

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Centercode

JANUARY 21, 2020

Enthusiastic testers are game-changers when it comes to maintaining test participation throughout the course of your Customer Validation (CV) projects. Consider the hours that test managers devote to project planning, recruiting testers, writing out activities, and distributing surveys. Submitting feedback.

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UX Studio

FEBRUARY 2, 2022

You can easily get lost and puzzled when you start looking at all the infinite UX research tools that have become available lately. That’s why I decided to compile the most common UX research tools for you and hopefully, you will be able to find the proper ones for your needs. Pros: UXtweak allows you to do as many tests as you like.

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