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Building the Future of Digital Technology News with Richard MacManus

DISQO

Previously, he founded ReadWriteWeb in 2003 and built it into one of the world’s most influential technology news sites. ReadWriteWeb was ranked among the top ten blogs in the world by Technorati and was syndicated by The New York Times (2008-11). I ran ReadWriteWeb from 2003 until I sold it at the end of 2011.

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What is Product NPS and Why Should Product Managers Care?

Userpilot

Fred Reichheld developed NPS in 2003 to quickly measure customer sentiment. The NPS was developed by Fred Reichheld in 2003. Referrals along with word-of-mouth marketing are great ways of improving brand awareness, increasing brand loyalty , and building trust. A brief history of the Net Promoter Score (NPS).

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Building the Future of Digital Technology News with Richard MacManus

DISQO

Previously, he founded ReadWriteWeb in 2003 and built it into one of the world’s most influential technology news sites. ReadWriteWeb was ranked among the top ten blogs in the world by Technorati and was syndicated by The New York Times (2008-11). I ran ReadWriteWeb from 2003 until I sold it at the end of 2011.

article thumbnail

Building the Future of Digital Technology News with Richard MacManus

DISQO

Previously, he founded ReadWriteWeb in 2003 and built it into one of the world’s most influential technology news sites. ReadWriteWeb was ranked among the top ten blogs in the world by Technorati and was syndicated by The New York Times (2008-11). I ran ReadWriteWeb from 2003 until I sold it at the end of 2011.

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Goodbye Scion – What Happened To You?

The Accidental Product Manager

The Scion brand is being retired by Toyota Image Credit: Aaron Van Dike. Scion was a separate brand that Toyota created way back in 2003. The brand was sold in the United States, Canada, and Puerto Rico. Toyota created the Scion brand in order to attract younger buyers. Overall, this goal was accomplished.

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The Best NPS Tools & Software + How to Use Them to Cut Churn by Up To 30%

Userpilot

In this blog, we’ll not only discuss the features you need to look for in NPS tools, but also how to use them to make most out of your survey. So since Reicheld published his seminal Harvard Business Review article “ The One Number You Need to Grow ” in 2003 – NPS rapidly grew to prominence. Source: userpilot.com.

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Tracking NPS For SaaS: Why is It Important and How to Do It Right

Userpilot

Net Promoter Score was developed by Fred Reichheld at Bain & Company in 2003 after analyzing how traditional customer satisfaction surveys correlate with consumer behavior. The deliberately phrased survey question, “How likely are you to recommend [brand] to a [friend or colleague]?”