The Product Coalition

FEBRUARY 5, 2019

In particular, he is interested in successful launch strategies and growth hacking visibility across the key marketing platforms. He founded two tech companies since 2003 and has taught at the Stanford Graduate School of Business and the Hasso Plattner Institute of Design Stanford. Check out her Medium profile ! Follow her on Twtiter.

Research Software 61

Research Software Analytic Tools User Testing Data Visualization 61

Alchemer Mobile

AUGUST 27, 2020

Introduced in the Harvard Business Review in 2003, NPS is still appealing because it provides one consistent scale to measure customer sentiment over time. Today’s consumers have a desire to provide helpful insight for the brands they interact with, especially through mobile channels. Go beyond NPS as a core KPI.

User Testing 246

User Testing Product Research Feedback Software Data Visualization 246

Userpilot

OCTOBER 10, 2022

Fred Reichheld developed NPS in 2003 to quickly measure customer sentiment. The NPS was developed by Fred Reichheld in 2003. If you can see that your promoters are getting lots of value from certain features but the detractors don’t use them at all, develop your in-app adoption strategy accordingly.

User Testing 98

User Testing Feedback Software Onboarding KPIs Analytic Tools 98

The Product Coalition

OCTOBER 19, 2020

by Jason Rzutkiewicz, SVP of Client Strategy, YML Every now and again society experiences seismic shifts. If we look to history as a guide, the 2003 SARS pandemic that permanently altered society offers similar parallels in digital transformations. 10 years of progress in healthcare and technology equaled in just a few months.

Reporting Tools 89

Reporting Tools Healthcare Data Visualization Technology 89

The Product Coalition

JUNE 4, 2020

The metric was originally developed by Fred Reichheld, Bain & Company, and Satmetrix, and it was introduced by Reichheld himself at Harvard Business Review in 2003. It is used as an indication of the customer’s overall satisfaction with a company’s product or service and their loyalty to the brand. People love your solution.

User Testing 78

User Testing Product Marketing Product Research Marketing 78

Userpilot

APRIL 27, 2023

In this complete guide to NPS SaaS, we will dive into what NPS is, how it works, and why it’s important for SaaS companies to incorporate it into their customer feedback strategies. Net Promoter Score, often abbreviated to NPS, was first devised in 2003. Your NPS surveys should fit in with the feel of your brand.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Customer Feedback 52

Imaginary Cloud - Design

NOVEMBER 25, 2021

WordPress was created in 2003 as a blogging platform and gradually evolved to a Content Management System (CMS) , used to create from business websites to portfolios, e-commerce stores, directories. The common solution is to buy the adequate theme, then costumize it to branding specs. Let's get to know them first. Webflow’s Designer.

Research Software 81

Research Software Embedded Analytics User Testing Customer Experience 81

Userpilot

MAY 17, 2022

Brand monitoring also works as you get to see what the world is saying about your brand on social media and other digital communities. This feedback is often obtained through surveys, but you can also find them on social media and internet forums where customers share their experiences with your brand. What is a feedback loop?

Product Research 98

Product Research Feedback Loop Feedback Software User Testing 98

The Product Coalition

JULY 17, 2018

Motto: We help brands & enterprises prepare for a future dominated by post-PC technologies Customer quotes: “Everything they’ve delivered so far has been very polished. On top of that, it offers digital design, development and branding strategy development. They’ve been using their heads.”? CEO at MysteryVibe 4.

Research Software 60

Research Software Weak Development Team Development CTO Coach 60

svpg

SEPTEMBER 30, 2016

Between working with the co-founders on the strategy, validating concepts with the users, assessing the analytics, driving features and functionality with the team, and working with finance on the new business model, marketing on acquisition, and the warehouse on fulfillment, you can imagine the workload Kate faced on a daily basis.

Reporting Tools 160

Reporting Tools Analytic Tools Customer Experience Technical Review 160

Business of Software Conference

NOVEMBER 19, 2019

All of their data would run through our technology because at the other end of that there are brands and businesses that really wanted to understand what was happening on social media; what was happening around their brand, their industry, their market. I think the main thing was… what is it they say, often tactics drives strategy?

Customer Experience 8

Customer Experience Analytic Tools Weak Development Team Data Visualization 8

Usersnap

FEBRUARY 20, 2020

Apart from providing insight into customer satisfaction and loyalty, NPS also gives companies an idea of the quality of the customer experience they provide, their growth potential, organizational performance, and overall brand sentiment. They are more likely to spend more with your company, as well as spread positive brand awareness.

Data Visualization 64

Data Visualization Feedback Software Reporting Tools Analytic Tools 64

Amplitude

AUGUST 16, 2018

When I was based in Moscow as an advertising executive in 2003-2004 working with Procter & Gamble, there were many unknowns that we tackled on a weekly basis. How should we craft the Tide product strategy in a country where more than half of the population doesn’t own a washing machine?

Customer Experience 74

Customer Experience Weak Development Team Leadership Construction 74