Mind the Product

MARCH 7, 2017

Sometimes, a soft-spoken Indonesian UX strategist joins us, together with a Canadian Head of Product, an energetic American VP of Engineering, and a CEO from New Zealand. Bleier; University of Missouri—Columbia, Journal of Counseling Psychology, 2003, Vol. Meghan Davidson, Oksana F. Yakushko, Holly Bielstein Savoy, Jeffrey A.

Weak Development Team 140

Weak Development Team Product Management Product Manager Management 140

Intercom, Inc.

SEPTEMBER 12, 2019

I had a moment of clarity in 2003, a very long time ago, where I realized I was contributing to the mass destruction of the planet by producing products that were the highly disposable at the time: battery packs and stuff that was just protecting a couple of four AA batteries. Gerry: I’ve always been interested in industrial design.

Research Software 112

Research Software Data Visualization User Testing Customer Experience 112

Userpilot

JANUARY 17, 2022

NPS , which stands for Net Promoter Score, is a term trademarked by Bain & Company in 2003. Are user experience surveys interrupting the user experience so much that they are the source of your negative UX reviews? Get a Userpilot Demo and learn more. What is an NPS Survey? For example, do users get dizzy at the sight of your UI?

Feedback Software 98

Feedback Software Analytic Tools Data Visualization Software Review 98

Userpilot

MARCH 23, 2022

NPS is a type of user survey developed in 2003 by Bain & Company. The post 14 NPS Survey Best Practices For SaaS: How to Leverage NPS Surveys appeared first on Thoughts about Product Adoption, User Onboarding and Good UX | Userpilot Blog. Userpilot is a fantastic tool for collecting and analyzing NPS feedback.

Product Research 97

Product Research Feedback Software Analytic Tools Research Software 97

The Product Coalition

FEBRUARY 5, 2019

He founded two tech companies since 2003 and has taught at the Stanford Graduate School of Business and the Hasso Plattner Institute of Design Stanford. jobs-to-be-done, Lean UX, Lean Startup, customer development, and design thinking?—?to For more, see his Twitter profile. He mixes and matches various methodologies?—?jobs-to-be-done,

Research Software 61

Research Software Analytic Tools User Testing Data Visualization 61

Userpilot

JANUARY 8, 2021

The metric was developed by Bain and Company in 2003 and has since been adopted by millions of businesses. appeared first on Thoughts about Product Adoption, User Onboarding and Good UX | Userpilot Blog. What is NPS? NPS or Net Promoter Score is what many consider to be the gold standard of measuring customer loyalty.

Analytic Tools 79

Analytic Tools Feedback Software Data Visualization Weak Development Team 79

Userpilot

OCTOBER 10, 2022

Fred Reichheld developed NPS in 2003 to quickly measure customer sentiment. The NPS was developed by Fred Reichheld in 2003. appeared first on Thoughts about Product Adoption, User Onboarding and Good UX | Userpilot Blog. Product Net Promoter Score (NPS) is a metric of customer satisfaction. Book the demo!

User Testing 94

User Testing Feedback Software Onboarding KPIs Analytic Tools 94

UX Studio

NOVEMBER 19, 2018

We found this a wonderful joke at UX Studio when we created our company’s first running t-shirts, even though we knew the vast majority won’t get it in most competitions. To make it easier to understand why we really love to run a design sprint so much at UX Studio, we created a list of its biggest benefits.

Feedback Software 106

Feedback Software User Testing Customer Experience Workshop 106

Userpilot

DECEMBER 15, 2022

Net Promoter Score was developed by Fred Reichheld at Bain & Company in 2003 after analyzing how traditional customer satisfaction surveys correlate with consumer behavior. Net Promoter Score is a customer experience metric that measures loyalty by asking customers how likely they are to recommend your company to others.

Feedback Software 97

Feedback Software Analytic Tools Research Software Data Visualization 97

Imaginary Cloud - Design

NOVEMBER 25, 2021

WordPress was created in 2003 as a blogging platform and gradually evolved to a Content Management System (CMS) , used to create from business websites to portfolios, e-commerce stores, directories. As a Software Development and UX/UI Design company, we developed our old website natively. Let's get to know them first.

Research Software 81

Research Software Embedded Analytics User Testing Customer Experience 81

Userpilot

JANUARY 22, 2020

Net Promoter Score, often abbreviated to NPS, was first devised in 2003. That was 17 years ago, back in 2003. The post Net Promoter Score (NPS): The Complete Guide for SaaS appeared first on Thoughts about Product Adoption, User Onboarding and Good UX | Userpilot Blog. How to measure NPS. How to analyze NPS. How to use NPS.

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Analytic Tools Feedback Software Research Software Data Visualization 127

Userpilot

JUNE 16, 2021

Two-question NPS micro-survey template Net Promoter Score (NPS) surveys were first devised in 2003. The post 16 Brilliant Microsurvey Templates For SaaS appeared first on Thoughts about Product Adoption, User Onboarding and Good UX | Userpilot Blog. Let’s go over some examples. Get a free Userpilot Demo today! .

Feedback Software 52

Feedback Software Analytic Tools Customer Satisfaction User Testing 52

Userpilot

APRIL 27, 2023

Net Promoter Score, often abbreviated to NPS, was first devised in 2003. GET A DEMO 14 Day Trial No Credit Card Required The post Net Promoter Score: The Complete Guide to NPS SaaS appeared first on Thoughts about Product Adoption, User Onboarding and Good UX | Userpilot Blog. Create NPS surveys with Userpilot!

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Customer Feedback 52

Userpilot

MAY 17, 2022

NPS is a customer feedback strategy developed in 2003. The post Customer Feedback Loop: What is it and How To Close it appeared first on Thoughts about Product Adoption, User Onboarding and Good UX | Userpilot Blog. Your focus should solely be on collecting feedback. Upselling can come much later.

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Product Research Feedback Loop Feedback Software User Testing 95

ProductBoard

JUNE 6, 2017

This sounds exactly like something Clayton Christensen could have said in Innovator’s Solution (2003). “The goal of the newspaper is to fit itself as closely as it can to the needs of the reading public… specifically, its problem is to get itself read.” — George Gallup Are you kidding me?!

User Testing 40

User Testing Research Software Feedback Software Product Research 40

The Product Coalition

JANUARY 28, 2019

I had no idea that it would take off like it did,” Plath told USA Today in 2003. He called it the Rollaboard and started manufacturing it to sell to pilots and flight attendants. “I Travellers started noticing Rollaboards in airports and asked cabin crew where they got them from.

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Seminar Travel Airlines User Testing 81