Lenny Rachitsky

MARCH 3, 2024

Boz joined Facebook in 2006 as their approximately 10th engineer, and in his 18-year tenure he built the original News Feed, Messenger, and Groups, as well as many early anti-abuse and infrastructure systems. At various times he has been the engineering director overseeing Events, Places, Photos, Videos, Timeline, Privacy, and more.

CTO 104

CTO User Testing Analytic Tools Research Software 104

The Product Coalition

NOVEMBER 26, 2022

Though this number is more related to physical products, it only takes a little effort to realize this is true for digital products. This brings us to an important question that every product manager and the associated tech teams ask themselves every time they dip their feet in the river of building digital products.

User Testing 144

User Testing Customer Experience Customer Feedback Feedback Software 144

Mind the Product

FEBRUARY 1, 2019

hitting a specific metric (revenue/users/conversion, etc). Research into Approach goals and Avoidance goals shows that if we frame our goals as a positive (Approach), we have a better chance of success and feeling positive about the experience. Approach goal: “Be more appreciative of my CTO’s actions.”. getting a promotion.

CTO Coach 144

CTO Coach User Testing Research Software Product Research 144

Gainsight

OCTOBER 22, 2020

A noticeable trend reveals that product, like customer success, relies on every part of the organization to deliver outcomes. Recently, Nick Mehta, CEO at Gainsight, met with Chris O’Donnell, Chief Product Officer of Hubspot, to get his view on a path into product management. ”I was their first paying customer.

Feedback Software 52

Feedback Software CTO User Testing Customer Feedback 52

The Product Coalition

SEPTEMBER 21, 2019

by Sergey Kizyan, CTO, Intetics Oh, how the mighty have fallen. one that actually sold technology but failed to implement it?—?is The company didn’t even offer an online shopping option until 2006, and even then, it was a “ship-to-store” only site. Toys-R-Us, Radio Shack, Payless Shoes?—?all is RadioShack.

Reporting Tools 77

Reporting Tools Technology Embedded Analytics Artificial Inteligence 77

Business of Software Conference

MARCH 24, 2021

I would rather go out of business than be beholden to anyone other than myself and our customers. So I know a lot of people are doing that now for the first time. Was it at that time in the cycle? And and I remember talking to you at that time, and you were like, you know, it’s just never gonna happen.

Feedback Software 40

Feedback Software Research Software Product Research User Testing 40

Business of Software Conference

MARCH 30, 2021

I know that I know some of your BoS conferences can seem like children with the amount of time and care and you’ve put into nurturing them. But that really wasn’t my that was really the experience that stands out as being the least pleasant. Mark Littlewood. Kirk Baillie. So this this will be an interesting question.

Weak Development Team 52

Weak Development Team Feedback Software Events Customer Experience 52