The Product Coalition

NOVEMBER 26, 2022

Why do products fail, and what can the teams do to build products that customers need? And these have helped his team to understand what to build and, more importantly, what not to build for the customers. And hence its extremely important to understand what customers need and build the products accordingly.

User Testing 143

User Testing Customer Experience Customer Feedback Feedback Software 143

Usersnap

SEPTEMBER 27, 2022

That, combined with understanding user and customer feedback , has made devs more important than ever within a business. Today I’m going to present you with 10 excellent open-source bug tracking tools that help you to get started with the bug tracking game. Test Reports and Analytics. And that’s incredible.

Reporting Tools 19

Reporting Tools Feedback Software Analytic Tools Data Visualization 19

Revulytics

JANUARY 30, 2018

This leaves users of Telerik Analytics (formerly EQATEC Analytics) in a bit of a jam as they seek an alternative software usage analytics platform. Get started in 30 minutes with SDK integration and out-of-the-box reporting. You’ll quickly see trends and understand user behavior without additional customization.

Analytic Tools 59

Analytic Tools Data Visualization Reporting Tools Research Software 59

Mixpanel

SEPTEMBER 11, 2019

In 2006, Facebook rolled out its News Feed feature–and boy, did people hate it. The uproar among the website’s (then) small user base of 12M was big enough to draw headlines. This story illustrates the importance of being data-informed rather than data-driven. Data-driven vs. data-informed: What’s the difference?

Data Visualization 95

Data Visualization User Testing Product Research Analytic Tools 95

Intercom, Inc.

JULY 11, 2019

In a company’s early days as a lean, mean, business machine, it’s fairly easy for leadership to stay in sync with their users. But as the business becomes more successful – and there are resources to build a support team – additional layers begin to separate executives from their customers. Speak the customer’s language.

Customer Experience 188

Customer Experience User Testing Customer Feedback Feedback Software 188

Intercom, Inc.

MARCH 25, 2021

This question has been shaping customer experience expert Jeanne Bliss ’s career for as long as she remembers. Jeanne is one of the leading voices on customer-centric leadership. In fact, she wrote her first book, Chief Customer Officer , long before that type of role was even widely known. What will your legacy be? The lesson?

Customer Experience 182

Customer Experience User Testing Customer Feedback Product Research 182

UX Planet

JANUARY 16, 2024

More importantly, we’ll provide you with the insights to navigate these treacherous waters successfully. This belief makes you disregard market research because you feel you already know everything customers want. You’re often tempted to skip or rush through the research phase, believing you can gather insights later on.

Branding 98

Branding User Testing Product Research Data Visualization 98

The Product Coalition

FEBRUARY 22, 2021

resulting in personal agendas being pursued, A complex, multi-layered reporting structure within organizations that filters as well as delays the flow of information, thus impeding communication and decision-making. Example : The Secret Tesla Motors Master Plan (just between you and me) from August 2nd, 2006.)

Product Research 103

Product Research User Testing Customer Experience Reporting Tools 103

Sachin Rekhi

DECEMBER 17, 2015

A decade ago Steve Blank authored the book The Four Steps to the Epiphany: Successful Strategies for Products that Win to share with the world his philosophy for building winning products: customer development. Customer Development Maturity. That's a taste for how mature A/B testing is as a methodology.

User Testing 60

User Testing Development Data Visualization Customer Feedback 60

Userzoom

APRIL 24, 2018

During the past 17 years James has worked on web and intranet management, usability, user experience, analytics and optimisation (in various forms) for dozens of Swedish and international organisations, both large and small. Since 2006, he’s been an independent UX consultant under his company Beantin AB.

Data Visualization 60

Data Visualization UX User Testing Analytic Tools 60

UX Planet

FEBRUARY 26, 2024

Questions have also been raised about their effectiveness in accurately predicting job performance. Methodology Data Collection The data for this research was collected from LinkedIn, a professional networking platform. Data Analysis Approach A research was conducted on 186 comments selected from these threads.

User Testing 98

User Testing Research Software Data Visualization Feedback Software 98

The Product Coalition

MAY 21, 2020

Which mean your customers know what bad design looks like. With so many of the same product in the marketplace (hundreds of smartphones, fitness trackers, streaming services, etc) good product design is the key to standing out. A new user needs to be able to find what they want with relative ease.

User Testing 84

User Testing Research Software Data Visualization Feedback Software 84

The Product Coalition

JULY 8, 2020

However, there are some similarities common for service providers headquartered in every country. To make a better-informed decision, you should take into account the average experience of customers hiring companies in different locations worldwide. Vietnam is famous for quality services at a comparatively lower price.

Software Developers 84

Software Developers Software Development Reporting Tools Software Review 84

Intercom, Inc.

FEBRUARY 4, 2021

In this episode of Inside Intercom we hear from Norman about his own motivations, why he believe privates enterprise can play an integral role in positive change, and how his company Carbon Crowley (part of the Cool Planet Group) harnesses data to empower major corporations in making huge energy and cost savings. Norman: Yeah, definitely.

Reporting Tools 184

Reporting Tools Transportation Travel Data Visualization 184

Mixpanel

SEPTEMBER 11, 2019

In 2006, Facebook rolled out its News Feed feature–and boy, did people hate it. The uproar among the website’s (then) small user base of 12M was big enough to draw headlines. This story illustrates the importance of being data-informed rather than data-driven. Data-driven vs. data-informed: What’s the difference?

Data Visualization 40

Data Visualization User Testing Product Research Analytic Tools 40

Product Talk

FEBRUARY 8, 2017

We no longer take months or years to release value to our customers. We are putting our customers first, taking the time to discover unmet needs, and developing solutions that address those needs. The Rise of User Experience Design [8:47]. Jobs to Be Done: A Roadmap for Customer-Centered Innovation. I hope you enjoy it.

Product Research 100

Product Research Research Software User Testing Reporting Tools 100

UX Studio: Product Management

DECEMBER 7, 2022

“It is a capital mistake to theorize before one has data.” – we couldn’t agree more with this quote from Arthur Conan Doyle. It’s an extremely powerful tool to understand your audience better, make data-based design decisions, and invest in the right solutions. NN/g is an American user experience and UX research company.

User Testing 52

User Testing Research Software Product Research UX 52

The Product Coalition

FEBRUARY 5, 2019

She studied Computer Science at Stanford and joined the company in its early stages, way back in 2006. After a year, he made the jump to Staff Product Manager for Firefox Accounts & Sync; and then moved horizontally to Application Services in the same role. Gibson Biddle is a former Netflix/Chegg Vp/CPO.

Research Software 73

Research Software Analytic Tools User Testing Customer Experience 73

Sachin Rekhi

JULY 29, 2015

Over the last month I've spent time optimizing the financial services, apps, and tools that I use on a regular basis. I started using ING Direct for my checking and savings account back in 2006. After 2006 I spent a few years "chasing interest rates" for my savings account. Checking / Savings Accounts: Capital One 360.

Reporting Tools 68

Reporting Tools Data Visualization Research Software Feedback Software 68

Pragmatic Marketing

JANUARY 29, 2009

Guru Ken Schwaber gave us his view in his 2006 FAQ, “The benefits of Scrum are a competitive advantage if you are an ISV or your ability to respond more quickly to your competition if you are a business organization. A cynic might expect those who are selling services around Scrum to promote the measurable benefits.

Reporting Tools 70

Reporting Tools Data Visualization Analytic Tools Technical Review 70

Gainsight

MAY 29, 2024

Veeam, a modern data protection solution founded in 2005, is proof that both the immediate and ongoing benefits of peer-to-peer community engagement are critical for today’s organizations. The pair offered incredible insights over the hour-long conversation that is definitely worth watching!

Reporting Tools 52

Reporting Tools Customer Experience Data Visualization Customer Feedback 52

Aptrinsic

OCTOBER 6, 2017

But that’s because most of us can relate to how the customer experience has changed because of these visionaries. What if your company could join their ranks by delivering such memorable customer experiences? They must understand how their products solve customer needs and change processes.

Data Visualization 40

Data Visualization Customer Experience Artificial Inteligence Customer Feedback 40

eG Innovations

NOVEMBER 30, 2021

Since early 2020, there has been a massive growth in the number of active Microsoft Teams users and organizations deploying Teams; now, there are more than 200 million monthly active users across the globe. Multimedia processing, however, can quickly send the end-user experience south. Key Considerations and Best Practices.

Reporting Tools 52

Reporting Tools Data Visualization User Testing Software Review 52

Modus Create

APRIL 19, 2022

In 2006 everybody wanted to introduce dynamic data loading (aka “Ajax”) into their PHP websites. Your users will enjoy the top-notch performance delivered by the built-in server-side rendering (SSR) engine. Most popular cloud providers are supported, such as AWS Lambda, Cloudflare, Vercel, or a custom Express server.

Customer Experience 40

Customer Experience Software Review Data Visualization Systems Review 40

Intercom, Inc.

FEBRUARY 7, 2019

How do you name an all-in-one solution for a plethora of problems, which – until now – have required individual tools? At Intercom, it’s that businesses should be able to talk to their users as humans. The way I think about Intercom’s thesis is that businesses should be able to talk to their users as humans. Short on time?

Feedback Software 172

Feedback Software Reporting Tools User Testing Data Visualization 172

Business of Software Conference

MARCH 24, 2021

Jason Fried is co-founder of Basecamp, a private company based in Chicago that builds the best web tools possible with the least number of features necessary. We’re best known for our product Basecamp which is a project management and collaboration tool We just launched a new thing called Hey recently which is a brand new email service.

Feedback Software 40

Feedback Software Research Software User Testing Product Research 40

UX Planet

FEBRUARY 26, 2024

A glimpse into a candidate’s design process Design challenges can indeed give some insight into a candidate’s design process. However, without adequate feedback or dialogue, candidates may not have the opportunity to fully explain their thought process or the rationale behind their design decisions. Are my motivations backed by data?

Research Software 98

Research Software Feedback Software User Testing Data Visualization 98

Sachin Rekhi

JUNE 25, 2017

A compelling product design delivers a useful, usable, and delightful experience to your customers. A product manager complements the work of the designers they work closely with by facilitating customer research, generating and prioritizing a roadmap, gathering and spec'ing functional requirements, and everything in between.

Product Research 168

Product Research User Testing Product Manager Product Management 168