Intercom, Inc.

SEPTEMBER 30, 2021

That approach is already being rewarded and recognized – Rebecca was recently named on Inc Magazine’s influential Female Founders 100 list for 2021. In a heartfelt testimony, Rebecca recalls how her little brother came down with a rare autoimmune brain disorder back in 2008. Helen Egger — launched Little Otter. Rebecca: Yeah.

Research Software 223

Research Software Feedback Software Data Visualization Artificial Inteligence 223

UX Studio: Product Management

JANUARY 8, 2021

As a digital product agency, it strives to help clients with branding, positioning, web and app development, copywriting, and information architecture. . Since 2009, they have worked with many notable companies such as Netflix, Adobe, Salesforce, Opera, and Avast, just to name a few. Blue Label Labs.

Research Software 72

Research Software User Testing Product Research Artificial Inteligence 72

Business of Software Conference

FEBRUARY 16, 2021

Some of the BoS talks that had an impact on his company, including changing its name to Kevel. But back, but yeah, I mean, back-to-back in like 2007-2008 timeframe, I actually acquired a small ad network. April Dunford Positioning BoS USA. And we thought we’re better off with a name that really doesn’t mean anything.

Feedback Software 59

Feedback Software Weak Development Team Customer Communications Customer Experience 59

The Product Coalition

SEPTEMBER 2, 2019

The most important aspect of custdev is that it helps to find customers and create a product and messaging specifically for them. Together with customer data, you have to scan the market opportunities, get to know your competitors, learn about the trends and so on, to determine your position when you hit the market with your product.

User Testing 60

User Testing Customer Feedback Product Research Customer Experience 60

Userpilot

JANUARY 22, 2020

Generally speaking, a positive NPS or NPS above 0 is considered “good” Anything above 30 would be considered excellent. in 2008 found that the 11-point scale that Reichheld advocated isn’t actually the most effective measure. NPS surveys can be sent via email, messaging apps, or displayed within your product.

Analytic Tools 115

Analytic Tools Feedback Software Research Software Data Visualization 115

svpg

SEPTEMBER 30, 2016

Hate mail started streaming in from everywhere - including emails directly to Bill Gates who would forward them on to the team with messages like "this is depressing MSFT's stock price. Realize also that the Creative Suite is, as the name implies, a suite of integration applications – 15 major ones and many smaller utilities.

Reporting Tools 160

Reporting Tools Analytic Tools Customer Experience Technical Review 160

Business of Software Conference

MARCH 11, 2020

DC : Probably one that’s not even officially a start up but I started a nice thing called ghost story and which is a browser plugin privacy browser plugin and I started that in 2008. Basically the fact that messaging from a technology standpoint I say hasn’t changed in my career. So I was nervous about that.

CTO Coach 52

CTO Coach Weak Development Team User Testing Customer Experience 52