UX Studio

MARCH 11, 2024

My first question to you is how do you introduce yourself without your name or profession? I think it was on the rise because when I started my university in 2008, I never heard about UX or HCI or design. Dan: That’s a tricky one. These days are more around product design and UX design. Karthik: Yeah. I don’t know.

User Testing 66

User Testing Feedback Software Research Software Data Visualization 66

Intercom, Inc.

FEBRUARY 4, 2021

And that went on to become a monster, I floated it on the London Stock Exchange in 2006, exited it in 2008 for about a half a billion bucks and that brings us up to the latest bunch of companies. And so we really learned that the messaging and the product had to do a different thing for every person in the organization.

Reporting Tools 183

Reporting Tools Transportation Travel Data Visualization 183

Gainsight

MAY 27, 2020

I believe SaaS leaders are going to finally implement the playbook we espouse to our clients—namely that it’s time to “digitally transform” our go-to-market and allow us to scale without incremental hiring. Don’t invest for scale and lose market share. How do you thread the needle in this no-win situation?

Analytic Tools 52

Analytic Tools Customer Experience Webinar Technology 52

freshtrax

AUGUST 27, 2019

LINE : Much more than just a messaging app. Originally a simple messaging app for smartphones, LINE implemented mobile games and a news feed to expand its service. LINE is also a pioneer of virtual stickers for its messaging app. The Japanese version of Twitter was launched in 2008 and its MAU has been increasing since then.

Research Software 96

Research Software User Testing Data Visualization Magazine 96

Intercom, Inc.

SEPTEMBER 26, 2019

Twilio, I need it for text messages. And that’s why, when I list off Windows, iOS, Facebook, those are some of the biggest names. For example, when you hover over a message in Slack, there’s a three-dot button where there are more options to take an action on a message, which means if I want to send a message to Jira, I can do that.

User Testing 170

User Testing Data Visualization Customer Experience Weak Development Team 170

Userpilot

JANUARY 22, 2020

in 2008 found that the 11-point scale that Reichheld advocated isn’t actually the most effective measure. MonkeyLearn and Thematic , to name just two, will automatically sift through your NPS feedback and tag it up. NPS surveys can be sent via email, messaging apps, or displayed within your product. There are those that say no.

Analytic Tools 116

Analytic Tools Feedback Software Research Software Data Visualization 116

Business of Software Conference

SEPTEMBER 3, 2019

Last names notwithstanding we actually are identical twin brothers. So, let’s zoom down into that flatline and we see that 2007, 2008 – in 2008 we actually did forty-five thousand dollars in sales which is kind of cool because we did 10,000 in 2007 so I said ‘Hey we’ve quintupled our sales.’ Transcript.

Analytic Tools 40

Analytic Tools Marketing Research Software Technical Review 40

svpg

SEPTEMBER 30, 2016

Hate mail started streaming in from everywhere - including emails directly to Bill Gates who would forward them on to the team with messages like "this is depressing MSFT's stock price. Realize also that the Creative Suite is, as the name implies, a suite of integration applications – 15 major ones and many smaller utilities.

Reporting Tools 160

Reporting Tools Analytic Tools Customer Experience Technical Review 160

Business of Software Conference

MARCH 11, 2020

DC : Probably one that’s not even officially a start up but I started a nice thing called ghost story and which is a browser plugin privacy browser plugin and I started that in 2008. Basically the fact that messaging from a technology standpoint I say hasn’t changed in my career. That’s the difference.

CTO Coach 52

CTO Coach Weak Development Team User Testing Customer Experience 52

Sachin Rekhi

JANUARY 19, 2009

The announcement of Facebook Connect in May 2008 brought the next major chapter in the Facebook platform story. The total number of emails you can send the user is governed by Facebook email limits, thus forcing you to adhere to Facebook messaging constraints. Real Identity. However, this approach does have several constraints.

Customer Experience 60

Customer Experience Data Visualization Government Definition 60

Userpilot

MARCH 11, 2020

Chances are this is ancient history for you and you don’t – but if you joined around the years 2006-2008, your relationship with Facebook probably started from an email with the following subject line: [Name of your friend] invited you to join Facebook! It helps if you provide the name of the colleague who invited them.

Customer Experience 12

Customer Experience User Testing Dashboard Events 12