Userpilot

JANUARY 22, 2020

As more and more SaaS companies attempt to increase customer loyalty, more and more ways of measuring it are developed. Thus, NPS can inform your user onboarding and product development, and help you reduce your churn and increase retention. Now, you may be wondering – is 25 a good or bad NPS? 18% answered 6 or below.

Analytic Tools 117

Analytic Tools Feedback Software Research Software Data Visualization 117

svpg

SEPTEMBER 30, 2016

When I first decided to start The Silicon Valley Product Group, I had just left eBay and had some very strong opinions about what makes great product teams, and great product cultures, and while there were more than a few important thinkers and leaders on these topics, one area that I felt was under-represented was the role of product management.

Reporting Tools 160

Reporting Tools Analytic Tools Customer Experience Technical Review 160

Business of Software Conference

MARCH 11, 2020

Originally software engineer, long time ago no one on my team believes that anymore that I ever coded and then have started five companies and Drift is the fifth. So you have field, inside, BDRs (business development representatives), ADRs (account development reps), CSMs (customer service Managers), etc all these acronyms that we all know.

CTO Coach 52

CTO Coach Weak Development Team User Testing Customer Experience 52

Business of Software Conference

JANUARY 28, 2019

He’ll be talking about how to scale and onboard sales teams effectively. I appreciate it’s an egotistical thing to put a picture of yourself and I wouldn’t normally do it but that youth up there is me back in 2008 and right here my first BoS conference. We got the team together and went to work on it.

Research Software 40

Research Software Feedback Software Magazine Customer Experience 40

Intercom, Inc.

FEBRUARY 4, 2021

But his current venture is more personal to him, and is he says born out of a motivation to create something that would make a positive impact on the world, rather than just make money. We were fairly poor. So I started to develop a hankering for making money at an early age. I always loved software and developing software.

Reporting Tools 183

Reporting Tools Transportation Travel Data Visualization 183

Amplitude

SEPTEMBER 19, 2019

Johnson is also an investment scout for Sequoia Capital, where she helps develop early-stage entrepreneurs. A positive dining experience is more important than ever before. A positive dining experience is more important than ever before. Follow Dr. Theresa Johnson on Twitter or LinkedIn. See our full speaker line-up.

Feedback Software 8

Feedback Software Fractional VPE User Testing Data Visualization 8

Business of Software Conference

JANUARY 6, 2020

My name’s Rick. All right so as I mentioned my name is Rick. spring and when things are going bad it’s an AI winter. And so as things go through this and you know when we were launching Boomi the company I started before we launched in 2008 a cloud based offering right in the middle of all of this. Transcript.

Reporting Tools 40

Reporting Tools Feedback Software Data Visualization Artificial Inteligence 40

Intercom, Inc.

SEPTEMBER 26, 2019

And it’s not without good reason: nearly all software products with dominant market share started as apps but grew to the point where third-party developers began building valuable integrations on top of what these companies had already created. New Relic’s General Manager, Mark Weitzel, weighs in on how you can support your developers.

User Testing 170

User Testing Data Visualization Customer Experience Weak Development Team 170