2011 Inbound Software Review 
Intercom, Inc.
DECEMBER 28, 2022
For one, Eoghan McCabe , our Co-founder and Chairman, returned to the role of CEO , the position he had held from our founding in 2011 until 2020 – and he is bringing a renewed focus on the customer service space, so you can expect to see even more innovation from us in that area. Without a set of principles organizations begin to fracture.”
Intercom, Inc.
MARCH 29, 2022
And I’d like to talk you through some of the trends we’ve observed since 2011 and some of the beliefs that underpin what we build in Intercom. And it’s not just project management software, it’s your pizzas, it’s your taxi cabs, it’s your bookstores. Lastly, software always improves.
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Brian Balfour
AUGUST 3, 2017
Since the product still requires a fair amount of setup and education to work they use Inbound Sales (Content) and Channel Partnerships (Product Channel Fit). This is an example of when you have Product Channel Fit, but it breaks due to a channel getting killed off. One of the reasons were they hit product channel fit.
Business of Software Conference
NOVEMBER 19, 2019
In this cathartic talk from Business of Software Europe 2018, Tim talks about some of the lessons learned he learned during some very, very tricky days for DataSift. Tim Barker (CEO, DataSift) – “It Was The Best Of Times, It Was The Worst Of Times”: Every CEO Ever… from Business of Software Conference.
Intercom, Inc.
OCTOBER 29, 2020
I had wanted to be in tech because I’d done a bunch of coding undergrad and engineering undergrad, and as tech started to take off in the mid to late nineties, I knew that I wanted to be in the Bay Area, in Silicon Valley. We were working together as consultants, where we basically designed and built software for other people.
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