10 Things We Learned About Customer Success in 2020
Gainsight
DECEMBER 20, 2020
In this blog post , we shared some lessons from the CROs of Dropbox and Flexera. Marketing teams create a brand. Nearly every enterprise-oriented CS team that we meet is focused on driving value end-to-end, including poster child Splunk, featured in this blog post. Net Dollar Retention Becomes THE Metric.
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