The Product HQ

FEBRUARY 1, 2023

He worked on projects with MetaLab on the side starting in 2012 and officially joined the team in 2015 where his formal title is Project Manager, which at MetaLab includes product management as a focus. They focus on A+ design and partner closely with their clients in strategy, product management, design, and development.

User Testing 52

User Testing Product Research Technical Review Customer Feedback 52

People-First Product Leadership

OCTOBER 1, 2023

My career coach, Sabrina Braham, shared an article with me titled “ Majority Of Americans Would Rather Fire their Boss Than Get A Raise ” It’s from 2012, so I did what anyone would do, I asked ChatGPT if there were more recent figures. ” It’s not a roadmap of what to build.

Leadership 52

Leadership Data Visualization Technical Review ChatGPT 52

The Product Coalition

OCTOBER 20, 2020

Based on my most recent role as a Product Lead, my primary quadrant is the Strategic Product Manager, because the main responsibilities of my role were to conduct research, determine the vision and strategy, set up a product function and create, and support, a realistic roadmap. There are other players responsible for defending.

Weak Development Team 99

Weak Development Team Development Product Research Technical Review 99

The Product Coalition

FEBRUARY 5, 2021

In the academia of applied science in 2012 it was not common practice to think about design and user experience. This heavy lifting may include identifying additional objectives, validating which opportunities to pursue, and developing a product roadmap for the client’s product.

Research Software 158

Research Software Analytic Tools Product Management Product Manager 158

The Basics of Product Management

JULY 21, 2020

The right product strategy is necessary to make the smart glass product a success. However, the product roadmap continues to remain hazy. It was launched with a lot of fanfare in 2012 with commercial availability by mid-2013. And yes, it will probably use Google’s OKR strategy ! Google Glass. Apple Glass.

Technical Review 52

Technical Review Software Review Feedback Software Product Research 52

Gainsight

JULY 11, 2023

A few years later, in 2012, my company was acquired by SPS Commerce (NASDAQ SPSC), and as part of that acquisition, I joined their leadership team. Joining forces with Gainsight will accelerate our roadmap and enable us to innovate all-new ways for technology to improve the administration and delivery of customer education.

Education 40

Education Vision Customer Experience Differentiation 40

ProductBoard

DECEMBER 4, 2017

And when Candy Crush launched in 2012, it took them a mere 15 months to reach that benchmark of 100 million users. While the loudest voices in the company and customer base are pressuring us to build their favorite feature ideas, other teams are deciding what to build based on criteria that support a cohesive strategy. What’s my point?

Feedback Software 45

Feedback Software Research Software Reporting Tools User Testing 45

Gainsight

OCTOBER 22, 2020

Around 2012, for 18 months, Chris was working as a Frontline PM. He realized that what was needed was a recruitment strategy. Then you get into growth and strategy.” By analogy, the strategy of team management transfers into product management. One moment in Chris’s career path was an eye-opener. Small teams win.

Feedback Software 52

Feedback Software CTO User Testing Customer Feedback 52

DISQO

JULY 18, 2019

Census Bureau , as of 2012, roughly 11% of people over the age of 25 held graduate degrees. This was perhaps the most surprising insight of all because we expected that product leaders would at least be less likely to wish for a clear product roadmap and strategy, given that they presumably have more authority to set it.

Leadership 40

Leadership Product Research Data Visualization Customer Experience 40

DISQO

JULY 18, 2019

Census Bureau , as of 2012, roughly 11% of people over the age of 25 held graduate degrees. This was perhaps the most surprising insight of all because we expected that product leaders would at least be less likely to wish for a clear product roadmap and strategy, given that they presumably have more authority to set it.

Leadership 40

Leadership Product Research Data Visualization Customer Experience 40

Alchemer Mobile

NOVEMBER 25, 2019

In this webinar, Robi Ganguly, CEO and Co-Founder, Apptentive and Ben Johnson, VP Mobile Strategy, Rightpoint will cover the essentials to have in place both pre- and post-launch in order to provide the best customer experience possible. How do you determine what is and isn’t working? How do you know what your customers need and want?

Feedback Software 147

Feedback Software Research Software User Testing Customer Experience 147

The Product Coalition

SEPTEMBER 2, 2019

And Google Wave is a universal communication platform that appeared in 2010 and was closed in 2012, as nobody could understand what it was or how to use it. It can be introduced at any stage of creation, as customer development strategies neither require huge resources nor interfere with other processes.

User Testing 60

User Testing Customer Feedback Product Research Customer Experience 60

Intercom, Inc.

JANUARY 25, 2023

Although PLG is usually associated with free trials or freemium models, it’s a holistic strategy that goes beyond acquisition and can impact the entire customer lifecycle by digging into deeper parts of the funnel, tackling retention, expansion, and preventing the dreaded leaky bucket. I started my own company back in 2012.

Analytic Tools 118

Analytic Tools Customer Experience B2B User Testing 118

Gainsight

FEBRUARY 2, 2024

They not only teach the customer how to use their various sales and marketing products, but they help customers improve the execution of their sales and marketing strategies, e.g., how to write better copy, run better experiments, or create more effective blog posts. They’re not just creating great users of their software.

Education 52

Education User Testing Customer Experience Research Software 52

Intercom, Inc.

JUNE 19, 2019

When it comes to platform strategy, Ceci’s experience is unparalleled, having worked at Box as part of their founding platform team before later joining Slack in 2015 to found the platform marketing team there. Bessemer has a pretty extensive developer roadmap (they call their investment areas roadmaps or theses).

Marketing 217

Marketing User Testing Weak Development Team Product Research 217

Mironov Consulting

DECEMBER 2, 2019

And recently, a product leader at Spotify shared that her group (and many others throughout her company) have evolved to very different organizational models than described in Henrik Kniberg’s 2012 Scaling Agile @ Spotify. Once we (as product leaders ) have chosen a new product organizational model, we also need a strategy to get there.

User Testing 80

User Testing Customer Experience Outbound Customer Feedback 80

DISQO

FEBRUARY 1, 2017

Census Bureau , as of 2012, roughly 11% of those over the age of 25 held graduate degrees. This was perhaps most surprising of all, because we expected that leaders would at least be less likely to wish for a clear product roadmap and strategy, given that they presumably have more power to set it. According to the U.S.

Data Visualization 58

Data Visualization Product Management Product Manager Product Research 58

Business of Software Conference

JULY 26, 2016

Rich Mironov: Answering Your Audience’s Roadmap Questions. Des Traynor: Product Strategy is About Saying “No” Revisited. Unfinished Business… Talks from BoS USA 2012. Dharmesh Shah: Strategies for Building Great Companies. Noah Kagan: Rogue marketing strategies. Talks from BoS USA 2014.

Weak Development Team 70

Weak Development Team Data Visualization Customer Feedback User Testing 70

Andrew Chen

JUNE 25, 2019

As the number of homes on Airbnb scaled from around 100,000 in 2012 to over 6 million today, I led teams tackling everything from supply growth, to guest booking conversion, to marketplace quality. this should inform your roadmap and processes. Strategy #1: Increase benefits, reduce costs. Strategy #2: Single-player mode.

User Testing 111

User Testing Customer Experience Research Software Feedback Software 111

Andrew Chen

NOVEMBER 1, 2018

If you look at Google Trends, you’ll see that “growth hacking” all of a sudden became a term people in the industry were interested, and were searching for, in 2012. There might be a strategy to become a destination product in itself. There’s a reason for that. I’d like to take some credit :). That’d be great. Or go flat?

Onboarding KPIs 111

Onboarding KPIs Feedback Software User Testing Data Visualization 111

Intercom, Inc.

SEPTEMBER 8, 2021

And that’s because Webflow, even though it’s been around since 2012, it’s all been really driven by the self-serve organic motion that is of course layered on with great customer support and customer service, marketing, amazing product. And I actually don’t think that’s a good strategy.

Weak Development Team 118

Weak Development Team Feedback Software User Testing Customer Experience 118

Andrew Chen

JUNE 25, 2019

As the number of homes on Airbnb scaled from around 100,000 in 2012 to over 6 million today, I led teams tackling everything from supply growth, to guest booking conversion, to marketplace quality. this should inform your roadmap and processes. Strategy #1: Increase benefits, reduce costs. Strategy #2: Single-player mode.

User Testing 48

User Testing Customer Experience Research Software Feedback Software 48

Business of Software Conference

JUNE 29, 2020

You can quickly go from strategy to execution and you know exactly what should be done next. A lot of product teams are asked to deliver a fixed roadmap with some dates on it. If you are like most leaders, you got to where you are because you are good at making decisions. But if we make all the output decisions (e.g.

User Testing 59

User Testing Feedback Software Research Software Product Research 59