UX Studio

JUNE 30, 2023

With the increasing competition in the online space, businesses need to ensure their website not only looks visually appealing but also provides a user-friendly experience. We deliver impactful, user-friend, and unique solutions for ambitious ideas. They blend strategy and creativity in their user-friendly designs.

Research Software 60

Research Software Feedback Software Analytic Tools Reporting Tools 60

Gainsight

MAY 7, 2020

Given that retaining customers is more important than ever , your Customer Success teams are likely in situation #3 – doing more with the same or less. We’ve written about process solutions to “do more with less” But how can you do more with less software spend ? for advocacy or expansion).

Analytic Tools 59

Analytic Tools Customer Communications Feedback Software Customer Experience 59

Sachin Rekhi

FEBRUARY 16, 2020

Much of the literature that defines the role as the intersection of business, technology, and user experience isn't particularly helpful for practitioners who are left wondering what skills they need to learn versus the fine people they work closely with in actual business, technology, and user experience roles.

Data Visualization 217

Data Visualization Product Research User Testing Reporting Tools 217

Usersnap

OCTOBER 31, 2023

Imagine stepping into the world of product management with a product vision, secret formula and one particular feature that the industry’s luminaries use to transform raw ideas into gold consistently. Lin in his book “Decode and Conquer” in 2013. That formula exists, and it’s called the CIRCLES method.

Data Visualization 52

Data Visualization Feedback Software Product Research Customer Feedback 52

Userpilot

JULY 26, 2021

Have you, like me, ever wondered how it’s possible to try so many SaaS products for free? Users get to experience the value of the product before paying for it. In this ultimate guide for product growth, we’ll walk you through everything you need to know about product-led growth and how to implement it for your SaaS.

Analytic Tools 98

Analytic Tools Feedback Software Onboarding KPIs User Testing 98

Intercom, Inc.

APRIL 28, 2020

Intercom is a proudly product-first company , with a focus on delivering great product that helps our customers build relationships with their users. But all of it points to the way we think deeply and seriously about design, and ultimately how seriously we take the task of building great products for our customers.

Feedback Software 129

Feedback Software Software Review Systems Review User Testing 129

Userpilot

SEPTEMBER 8, 2021

Product tours are an essential way to onboard users in your app. Yet, all too often, SaaS businesses see their customers not completing the product tour, or even churning during the onboarding stage. Product tours are a way of showing users the product features they need to learn in order to activate.

Analytic Tools 83

Analytic Tools Feedback Software Onboarding KPIs Software Review 83

The Product Coalition

JANUARY 15, 2019

Big visions drive big innovations, which, in turn, generate big teams, revenues, and businesses. And at times, they should be turned on their heads to address unexpected shifts in culture, technology, and/or regulation. But, it is a necessary tool for iterating, executing and scaling an existing vision/passion/idea.

Feedback Software 84

Feedback Software Customer Feedback White Paper Data Visualization 84

The Product Coalition

FEBRUARY 5, 2023

I will provide you with insights by looking at the music career of one of the greatest hip hop groups out there, and enjoying some of their best quotes and music. 6 masterpieces released on the Definitive Jux label In 2013, together with Killer Mike, EL-P established Run the Jewels (RTJ). As we are in it for the customer.

Feedback Software 78

Feedback Software User Testing Customer Feedback Customer Experience 78

UX Studio: Product Management

DECEMBER 7, 2022

Including UX research in any UX project is crucial for all businesses with any digital platform. It’s an extremely powerful tool to understand your audience better, make data-based design decisions, and invest in the right solutions. Our team has everything you need to boost your business and have a truly unique platform.

User Testing 52

User Testing Research Software Product Research UX 52

Intercom, Inc.

APRIL 22, 2019

Some think customers will see the advent of AI as a welcome way to get self-help quickly and get back to their task. Others worry that AI will worsen the customer experience as more and more companies use it to save costs. He joined me for a conversation on tackling issues that come up as you scale your customer experience.

Customer Experience 156

Customer Experience User Testing Analytic Tools Feedback Software 156

The Product Coalition

OCTOBER 6, 2020

By the time he arrived at NYU to study music and technology, it was instilled in him that the reasons musicians perform is to engage with the subconscious within people and elicit emotions. We want customers to have the ability to understand modern dialogue on social media as they learn how consumers engage with content.” Teaching A.I.

User Testing 145

User Testing Data Visualization Product Research Research Software 145

The Product Coalition

MARCH 22, 2021

In the startup world, making software user-friendly and easy to use has become a real trend lately. These fields include web design, mobile app development, SaaS, and even B2B products. The projects there range from a music marketplace to a pet health tracking app. It is proven to be an effective system.

UX 95

UX Research Software Feedback Software User Testing 95

The Product Coalition

SEPTEMBER 17, 2020

UX (User Experience) and UI (User Interface) design are, in the grand scope of tech roles, somewhat similar. UX, or User Experience design, was first laid out by Don Norman in his 1988 book The Design of Everyday Things. But they are actually two different disciplines. It’s about more than just ‘did the product solve my problem?’

UX 152

UX User Testing Product Research Research Software 152

Sachin Rekhi

JUNE 25, 2017

I then break down the resources into the way I think about what a product manager does, which is drive the vision, strategy, design, and execution of their product. One of the key responsibilities of a product manager is to define, articulate, and evangelize the vision for their product.

Product Research 167

Product Research User Testing Analytic Tools Product Management 167

ProductPlan

FEBRUARY 24, 2021

Why Do You Need Roadmapping Software? Roadmapping software has emerged as a core need for the modern product manager. While some software may try to cover the entire gamut of what a product manager might do on any given day, there are those tools that focus solely on roadmapping. This is for a good reason.

Feedback Software 52

Feedback Software Data Visualization Software Review User Testing 52

ProductPlan

FEBRUARY 24, 2021

Why Do You Need Roadmapping Software? Roadmapping software has emerged as a core need for the modern product manager. While some software may try to cover the entire gamut of what a product manager might do on any given day, there are those tools that focus solely on roadmapping. This is for a good reason.

Feedback Software 52

Feedback Software Data Visualization Software Review User Testing 52

The Product Coalition

SEPTEMBER 2, 2019

It was launched in 2011 and went broke in 2013 because people didn’t buy the product. And Google Wave is a universal communication platform that appeared in 2010 and was closed in 2012, as nobody could understand what it was or how to use it. It’s obvious that these tools were developed with little or no customer participation.

User Testing 60

User Testing Customer Feedback Product Research Customer Experience 60

UX Studio: Product Management

JULY 14, 2021

David Pasztor, a true UX design ambassador and a former TED talk speaker, founded UX studio in 2013 with the goal to become a global product design company and create impactful digital experiences. . On a call, we will discuss your challenges and motivations to craft a customized solution for your organization. .

Consulting 86

Consulting Research Software Reporting Tools User Testing 86

Bain Public

SEPTEMBER 20, 2022

Personal solutions can be useful, but the most effective antidote to inefficiency must be implemented through collective and collaborative decision making, not the individual level. Stakeholders need to buy into the vision, whether they are product leaders, engineers, the sales team, or the support team.

Reporting Tools 52

Reporting Tools Research Software Roadmap Feedback Software 52

Gainsight

APRIL 12, 2023

Mistake #3: Not scaling based upon leading indicators We’ve had 3 periods in history where we scaled up way too fast: Early on, when we thought the enterprise opportunity for Gainsight’s Customer Success product was huge after closing *1* enterprise deal! Eventually, you end up with 2000 contract types for 1000 customers.

Analytic Tools 52

Analytic Tools Feedback Software Customer Experience Enterprise 52

Userzoom

AUGUST 6, 2019

Katja Borchert, Senior Product Owner & UX Researcher, and Pietro Romeo, UX Researcher, reveal practical and leftfield examples of user research at FlixBus in their presentation ‘Don’t Guess It, Test It!’. The idea started in 2012, and our three founders got the first bus on the street actually in 2013. Back to you.

User Testing 101

User Testing Product Research Presentation Research Software 101

Intercom, Inc.

MAY 25, 2022

For product folks the pressure’s on to revise your roadmap and short-term strategy to account for a narrowing budget, and shifting customer priorities. Those customer interviews you did 6 months ago that informed the decisions you made for 2022? Paul: And it’s the same for consumer software. Consumers are changing.

User Testing 138

User Testing Product Research Roadmap Customer Experience 138

Melissa Perri

MAY 5, 2016

I was now going to build things that mattered to my customers. It was so ripe with assumptions: “Do our customers want to hear about what are celebrities are up to directly in our platform? A week after that we found a different solution that increased clickthrough rate threefold on our products. Customers were pissed.

User Testing 120

User Testing Feedback Software Research Software Customer Experience 120

Mind the Product

MAY 25, 2018

JustGiving’s goal is to grow the world of giving, enabling more money to be raised for good causes through the use of technology. Initially JustGiving supported only registered charities on its website, but the founders’ vision was to support all good causes. From there we put together a basic roadmap and started writing user stories.

User Testing 113

User Testing Weak Development Team Onboarding KPIs Customer Experience 113

Gainsight

JULY 7, 2021

I can pretty vividly remember the first Pulse conference I attended back in 2013. Back then, I was still six months away from launching my own SaaS company, but I was already encumbered with the industry and curious about this up-and-coming category called “Customer Success.”. The More Things Change, the More They Stay the Same.

Feedback Software 45

Feedback Software Customer Experience Technical Review User Testing 45

Userpilot

FEBRUARY 17, 2021

Topics: Product development lifecycle & success stories, Agile Management & Rapid Prototyping, New product management software & technologies, Usability & interface design, Product manager career: How to rise up in our organization, Hiring the best product managers for the job. India Software Product Management Summit.

Research Software 98

Research Software User Testing Product Research Analytic Tools 98

Izenda

JUNE 17, 2019

In 2013, during the third quarter of Super Bowl XLVII, something happened that had never happened at a super bowl before: the power went out. When a clear path and vision is necessary for success, it makes sense that taking the proactive approach would yield the best chances. User-testing. The reactive feedback loop.

Product Research 64

Product Research Product Management Product Manager Feedback Software 64

freshtrax

AUGUST 6, 2019

In July 2013, btrax Japan officially opened in Tokyo! These sticky notes are used for writing quick notes (of course), sharing ideas and feedback during retro meetings, sketching, and sending silly, motivational comments to one another! The CEO’s Vision for the Future. Become a friend of Cooper via Facebook ! btrax Japan.

User Testing 81

User Testing Customer Experience Naming Vision 81

Mind the Product

APRIL 18, 2018

In 2013, before Shared Parental Leave was a thing in the UK, I decided that I wanted to change my work-life balance from full-time to a four-day working week with one day of childcare. Naturally there are big decisions that a product manager should always own, like the product vision and roadmap. As is spending time with customers.

Customer Experience 137

Customer Experience Product Management Product Manager Management 137

Business of Software Conference

JANUARY 6, 2020

He also an active blogger, and frequent speaker at industry events about startups, SaaS, and cloud computing. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? I mentioned starting in 2013. Video, Slides, & Transcript below. Upcoming Events. Transcript.

Reporting Tools 40

Reporting Tools Feedback Software Data Visualization Artificial Inteligence 40