Gainsight

JULY 11, 2023

A few years later, in 2012, my company was acquired by SPS Commerce (NASDAQ SPSC), and as part of that acquisition, I joined their leadership team. Northpass was born in November 2013, just eight weeks after my wife and I welcomed our first child. That was when I became passionate about solving the B2B customer education problem.

Education 40

Education Vision Customer Experience Differentiation 40

Mind the Product

DECEMBER 13, 2018

Garry Prior has been in and around the technology industry for more than 20 years, largely in product management / product leadership roles. Gabrielle Bufrem is a Senior Product Manager at Pivotal Labs in San Francisco where she works with a range of clients from enterprise to start-ups in order to build user-centred products.

Analytic Tools 107

Analytic Tools Research Software Data Visualization Government 107

Gainsight

APRIL 12, 2023

But what I learned, after years of procrastinating on tough moves for our leadership team, is that the leaders’ teams suffer greatly through that inaction. Mistake #4: Not standardizing pricing and related systems early Every enterprise-oriented startup, including Gainsight, can fall into the same trap. Maybe they are misunderstood.

Analytic Tools 52

Analytic Tools Feedback Software Customer Experience Enterprise 52

The Basics of Product Management

JULY 21, 2020

It was launched with a lot of fanfare in 2012 with commercial availability by mid-2013. Based on an effective product feedback loop , Google Glass enterprise edition 2 was launched in mid 2019. More often than not, it takes exceptional leadership qualities by a product manager, to make a product successful.

Technical Review 52

Technical Review Software Review Feedback Software Product Research 52

UX Studio: Product Management

DECEMBER 7, 2022

UX studio is a UX design firm specializing in user experience research, founded by Dávid Pásztor in 2013. After that, you will receive our proposal with a tailed project plan, reviewed by our UX leadership team. Our usability research expertise can help you identify pain points, user needs, and opportunities for better UX solutions.

User Testing 52

User Testing Research Software Product Research UX 52

Mixpanel

APRIL 29, 2021

For a large enterprise customer, signing up is a customer behavior change. And I think it’s important for the leadership to live the values behind it. Prior to DoorDash, he worked as Product Engineering Lead from 2013 to 2019 at Square, where he led several product development teams and was a member of Square’s executive team.

Analytic Tools 76

Analytic Tools Data Visualization Customer Experience User Testing 76

Userpilot

FEBRUARY 17, 2021

Topics: Remote workshops, Reducing Risk with Continuous Delivery, Harnessing The Power of Design in an Enterprise, A Compelling Product Vision Through Insight Development, Beyond Data: How to Get BuyIn, How to Approach a Product Overhaul, and much more! Product Drive.

Research Software 98

Research Software User Testing Product Research Analytic Tools 98

Intercom, Inc.

JUNE 25, 2020

. “Allyship in a company often means taking a hard look at why certain people from certain backgrounds don’t stay at your company or get promoted to leadership positions” And on a company level, I think that allyship means changing your business to make it a safe place for people to bring their whole selves to work. Usually not.

Artificial Inteligence 223

Artificial Inteligence Leadership Customer Experience Technology 223

Sachin Rekhi

FEBRUARY 16, 2020

Slack - We Don't Sell Saddles Here, written by Stewart Butterfield in 2013. I find that a product walkthrough is often needed when you are trying to make the case to leadership to green-light a new venture based on the strength of your vision for it. Vision: Product Walkthrough. They are simply to illustrate the main concepts.

Data Visualization 217

Data Visualization Product Research User Testing Reporting Tools 217

Gainsight

OCTOBER 7, 2019

Since the inaugural event, attendance has grown from 300 in 2013 to 5,500 in 2019. If we learned anything from last year’s sold-out Pulse World Tours, it’s that there’s a huge demand for customer success thought leadership. And last year, we hosted launched our inaugural Pulse World Tour event series in Austin, and Chicago.

Research Software 13

Research Software Reporting Tools User Testing Customer Experience 13

Bain Public

SEPTEMBER 20, 2022

The focus on profitability really fortifies the importance of collaborative decision making between product managers and the leadership team. Companies need to create sustainable growth by innovating through product features. As legendary statistician and management consultant W. The rule of thumb is to keep your objective to one sentence.

Reporting Tools 52

Reporting Tools Research Software Roadmap Feedback Software 52

Business of Software Conference

JULY 26, 2016

Bill Janeway: The Rise & Fall Of Enterprise Software. Rita Gunter McGrath & Mike Sikorsky: Alarming The Enterprise – Software-Driven Inflection Points. Talks from BoS USA 2013. Scott Farquhar: Leadership in Crisis – When Stuff Gets Real. Wade Foster: Building Operating Cadence With Remote Teams.

Weak Development Team 70

Weak Development Team Data Visualization Customer Feedback User Testing 70

UX Studio: Product Management

FEBRUARY 26, 2019

They work on innovation projects for big enterprises that want to bring back the start-up spirit. The team has stayed together and are working on ServiceNow’s enterprise products. Founded in 2013 to become a world-class digital product design agency, UX studio provides each client small teams of designers and researchers.

UX 80

UX Data Visualization Research Software Analytic Tools 80

Intercom, Inc.

JULY 9, 2020

So after like kind of teaching myself a little bit of SEO at these 16 years, it took me a couple of years until basically after college to join a great consultancy that was focused on enterprise clients, where I really learned the craft hands on. And then lastly, we also had a lot of thought leadership content.

Analytic Tools 199

Analytic Tools Research Software Data Visualization Technical Review 199